@import "https://fonts.googleapis.com/css2?family=DM+Sans:wght@400;500;600;700&family=JetBrains+Mono:wght@400;500;600&display=swap";:root{--bg-base:#0d1117;--bg-surface:#161b22;--bg-elevated:#1c2128;--bg-overlay:#21262d;--brand:#2f81f7;--brand-dim:#2f81f71f;--brand-border:#2f81f740;--identity:#e91e63;--identity-dim:#e91e631a;--text-primary:#e6edf3;--text-secondary:#8b949e;--text-muted:#484f58;--green:#3fb950;--green-dim:#3fb9501a;--amber:#d29922;--amber-dim:#d299221a;--red:#f85149;--red-dim:#f851491a;--blue:#58a6ff;--blue-dim:#58a6ff1a;--purple:#bc8cff;--purple-dim:#bc8cff1a;--wa:#25d366;--wa-dim:#25d3661a;--fb:#1877f2;--fb-dim:#1877f21a;--ig:#e1306c;--ig-dim:#e1306c1a;--sms:#ff6b35;--sms-dim:#ff6b351a;--border-subtle:#21262d;--border-default:#30363d;--border-strong:#484f58;--grid-line:#ffffff0a;--font-mono:"JetBrains Mono", monospace;--font-ui:"DM Sans", sans-serif;--radius-sm:4px;--radius-md:8px;--radius-lg:12px;--radius-xl:16px}*{box-sizing:border-box;margin:0;padding:0}body{background:var(--bg-base);color:var(--text-primary);font-family:var(--font-ui);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;min-height:100vh;font-size:13px;line-height:1.5}a{color:inherit;text-decoration:none}button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible{outline:2px solid var(--brand);outline-offset:2px}.app-shell{background:var(--bg-base);height:100vh;display:flex;overflow:hidden}.app-main{flex-direction:column;flex:1;min-width:0;display:flex;overflow:hidden}.app-main-body{flex:1;display:flex;overflow:hidden}.nr{background:var(--bg-base);border-right:1px solid var(--border-subtle);z-index:10;flex-direction:column;flex-shrink:0;align-items:center;width:56px;padding:12px 0;display:flex;position:relative;box-shadow:2px 0 12px #0000002e}.nr:after{content:"";background:var(--identity);opacity:0;pointer-events:none;border-radius:0 2px 2px 0;width:3px;height:100%;transition:opacity .2s;position:absolute;top:0;right:-1px}.nr.sb-hidden:after{pointer-events:all;cursor:pointer}.nr.sb-hidden:hover:after{opacity:.5}.nr.sb-hidden:hover{cursor:e-resize}.nr-item{cursor:pointer;color:#ffffff73;background:0 0;border:none;border-radius:10px;flex-shrink:0;justify-content:center;align-items:center;width:44px;height:44px;text-decoration:none;transition:background .15s,color .15s;display:flex;position:relative}.nr-item:hover{background:var(--bg-surface);color:#ffffffbf}.nr-item.active{background:var(--identity-dim);color:var(--identity)}.nr-item.active:before{content:"";background:var(--identity);border-radius:0 2px 2px 0;width:3px;height:20px;position:absolute;top:50%;left:0;transform:translateY(-50%)}.nr-item svg{width:22px;height:22px}.nr-item[data-tooltip]:after{content:attr(data-tooltip);background:var(--bg-overlay);color:var(--text-primary);border:1px solid var(--border-default);white-space:nowrap;opacity:0;pointer-events:none;z-index:1000;border-radius:6px;padding:5px 9px;font-size:12px;font-weight:500;transition:opacity .15s ease-in-out;position:absolute;inset:50% auto auto calc(100% + 10px);transform:translateY(-50%);box-shadow:0 4px 12px #0006}.nr-item[data-tooltip]:hover:after{opacity:1}[data-tooltip]{position:relative}[data-tooltip]:after{content:attr(data-tooltip);background:var(--bg-overlay);color:var(--text-primary);border:1px solid var(--border-default);white-space:nowrap;opacity:0;pointer-events:none;z-index:1000;border-radius:6px;padding:5px 9px;font-size:12px;font-weight:500;transition:opacity .15s ease-in-out;position:absolute;bottom:calc(100% + 6px);left:50%;transform:translate(-50%);box-shadow:0 4px 12px #0006}[data-tooltip]:hover:after{opacity:1}.nr-logo{cursor:pointer;flex-shrink:0;width:36px;height:36px;margin-bottom:18px}.nr-div{background:var(--border-subtle);flex-shrink:0;width:32px;height:1px;margin:6px 0}.nr-items{flex-direction:column;flex:1;align-items:center;gap:2px;width:100%;padding:0 4px;display:flex}.sb-nav-item{cursor:pointer;color:var(--text-secondary);white-space:nowrap;border-left:2px solid #0000;border-radius:6px;align-items:center;gap:8px;padding:6px 8px;font-size:12.5px;text-decoration:none;transition:background .12s;display:flex;overflow:hidden}.sb-nav-item:hover{background:var(--bg-elevated);color:var(--text-primary)}.sb-nav-item.active{background:var(--brand-dim);color:var(--brand);border-left-color:var(--brand)}.sb.collapsed{width:0}.sb-logo-text{color:var(--text-primary);font-size:13px;font-weight:600}.sb-toggle{cursor:pointer;color:var(--text-secondary);background:0 0;border:none;justify-content:center;align-items:center;padding:4px;transition:color .12s;display:flex}.sb-item-icon{opacity:.8;flex-shrink:0;justify-content:center;align-items:center;display:flex}.sb-item.active .sb-item-icon{opacity:1}.sb-item-label{text-overflow:ellipsis;flex:1;min-width:0;overflow:hidden}.tb{background:var(--bg-base);border-bottom:1px solid var(--border-subtle);flex-shrink:0;align-items:center;gap:10px;height:52px;padding:0 20px;display:flex}.bc{color:var(--text-secondary);flex-shrink:0;align-items:center;gap:6px;font-size:12.5px;display:flex}.bc-sep{color:var(--text-muted);align-items:center;display:inline-flex}.bc-cur{color:var(--text-primary);font-weight:500}.tb-search{background:var(--bg-surface);border:1px solid var(--border-default);max-width:340px;height:32px;color:var(--text-muted);border-radius:6px;flex:1;align-items:center;gap:7px;margin:0 auto;padding:0 10px;font-size:12px;display:flex}.tb-search svg{flex-shrink:0;width:13px;height:13px}.tb-search-input{color:var(--text-primary);background:0 0;border:none;outline:none;flex:1;height:100%;padding:0;font-family:inherit;font-size:12px}.tb-search-input::placeholder{color:var(--text-muted)}.tb-utils{flex-shrink:0;align-items:center;gap:4px;display:flex}.tb-div{background:var(--border-subtle);flex-shrink:0;width:1px;height:20px}.tb-util-btn{width:34px;height:34px;color:var(--text-secondary);cursor:pointer;font-family:var(--font-ui);background:0 0;border:none;border-radius:7px;flex-shrink:0;justify-content:center;align-items:center;transition:background .12s;display:flex;position:relative}.tb-util-btn:hover{background:var(--bg-surface);color:var(--text-primary)}.tb-util-btn svg{width:16px;height:16px}.tb-tenant-btn{border:1px solid var(--border-subtle);background:var(--bg-elevated);cursor:pointer;height:30px;color:var(--text-secondary);white-space:nowrap;font-size:12px;font-family:var(--font-ui);border-radius:6px;align-items:center;gap:5px;padding:0 10px;transition:border-color .15s;display:flex}.tb-tenant-btn:hover{border-color:var(--border-default);color:var(--text-primary)}.outlet-wrap{scrollbar-width:thin;scrollbar-color:var(--border-default) transparent;flex:1;overflow-y:auto}.page-content{padding:20px}.pg-hd{justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:16px;display:flex}.pg-title{color:var(--text-primary);font-size:22px;font-weight:700;line-height:1.2}.pg-sub{color:var(--text-secondary);margin-top:4px;font-size:12px}.pg-actions{flex-shrink:0;align-items:center;gap:8px;display:flex}.btn{cursor:pointer;border:1px solid var(--border-default);background:var(--bg-surface);height:32px;color:var(--text-primary);font-size:12.5px;font-weight:500;font-family:var(--font-ui);white-space:nowrap;border-radius:6px;flex-shrink:0;align-items:center;gap:6px;padding:0 14px;transition:background .12s,border-color .12s,box-shadow .12s,transform .1s;display:inline-flex}.btn:hover{background:var(--bg-elevated);border-color:var(--border-strong)}.btn:active{transform:scale(.98)}.btn:disabled{opacity:.5;cursor:not-allowed;transform:none}.btn svg{flex-shrink:0;width:13px;height:13px}.btn-primary{background:var(--brand);border-color:var(--brand);color:#fff}.btn-primary:hover{background:#1a5cc8;box-shadow:0 4px 12px #2f81f740}.btn-primary:active{transform:scale(.98)}.btn-danger{background:var(--red-dim);color:var(--red);border-color:#f8514940}.btn-danger:hover{background:var(--red);color:#fff;box-shadow:0 4px 12px #f8514940}.btn-danger:active{transform:scale(.98)}.form-row{grid-template-columns:1fr 1fr;gap:12px;margin-bottom:12px;display:grid}.form-row.full{grid-template-columns:1fr}.form-row.three{grid-template-columns:1fr 1fr 1fr;gap:10px;margin-bottom:12px}.form-group{flex-direction:column;gap:5px;display:flex}.form-label{color:var(--text-secondary);font-size:12px;font-weight:500}.form-input{background:var(--bg-elevated);border:1px solid var(--border-default);height:34px;color:var(--text-primary);font-size:13px;font-family:var(--font-ui);border-radius:6px;outline:none;width:100%;padding:0 10px;transition:border-color .12s,box-shadow .12s,background .12s}.form-input:focus{border-color:var(--brand);box-shadow:0 0 0 3px var(--brand-dim);background:var(--bg-base)}.form-input::placeholder{color:var(--text-muted)}.form-input.mono{font-family:var(--font-mono);font-size:12px}.font-mono{font-family:var(--font-mono)}.form-input:disabled{background:var(--bg-surface);color:var(--text-muted);cursor:not-allowed}.form-input.error{border-color:var(--red)}.form-input.error:focus{box-shadow:0 0 0 3px #f851491a}.form-input.success{border-color:var(--green)}.form-input.success:focus{box-shadow:0 0 0 3px #3fb9501a}.form-error{color:var(--red);margin-top:4px;font-size:11px}.form-success{color:var(--green);margin-top:4px;font-size:11px}.form-select{background:var(--bg-elevated);border:1px solid var(--border-default);height:34px;color:var(--text-primary);font-size:13px;font-family:var(--font-ui);cursor:pointer;appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%238B949E' stroke-width='2'%3E%3Cpolyline points='6 9 12 15 18 9'/%3E%3C/svg%3E");background-position:right 8px center;background-repeat:no-repeat;border-radius:6px;outline:none;width:100%;padding:0 28px 0 10px;transition:border-color .12s,box-shadow .12s,background .12s}.form-select:hover{border-color:var(--border-strong)}.form-select:focus{border-color:var(--brand);box-shadow:0 0 0 3px var(--brand-dim);background:var(--bg-base);outline:none}.form-select:disabled{background:var(--bg-surface);color:var(--text-muted);cursor:not-allowed}.form-select.error{border-color:var(--red)}.form-select.error:focus{box-shadow:0 0 0 3px #f851491a}.form-hint{color:var(--text-muted);font-size:11px;line-height:1.5}.form-section{margin-bottom:22px}.form-section-title svg{width:12px;height:12px}.toggle{background:var(--border-strong);cursor:pointer;border:none;border-radius:8px;flex-shrink:0;align-items:center;width:28px;height:16px;padding:2px;transition:background .2s;display:flex}.toggle.on{background:var(--brand)}.toggle-knob{pointer-events:none;background:#fff;border-radius:50%;flex-shrink:0;width:12px;height:12px;transition:transform .2s}.toggle.on .toggle-knob{transform:translate(12px)}.toggle,.vt-btn,.pag-btn,.so-close,.tbu,.pwd-eye,.so-body .btn,.so-body .toggle-row{min-height:unset!important;min-width:unset!important}.slideover .so-body .form-input,.slideover .so-body .form-select{height:34px!important;font-size:13px!important}.so-body .form-row{grid-template-columns:1fr 1fr!important;gap:12px!important;margin-bottom:12px!important}.so-body .form-row.full{grid-template-columns:1fr!important}.so-body .form-group{gap:5px!important}.toggle-row{border-bottom:1px solid var(--border-subtle);justify-content:space-between;align-items:center;padding:9px 0;display:flex}.toggle-row:last-child{border-bottom:none}.so-body .toggle-row{min-height:unset;padding:9px 0}.toggle-info{flex:1;padding-right:16px}.toggle-lbl{color:var(--text-primary);font-size:12.5px;font-weight:500}.toggle-desc{color:var(--text-muted);margin-top:1px;font-size:11px}.role-badge{white-space:nowrap;border-radius:4px;align-items:center;padding:2px 8px;font-size:10.5px;font-weight:600;display:inline-flex}.role-superadmin{color:var(--identity);background:#e91e631f}.role-admin{background:var(--purple-dim);color:var(--purple)}.role-supervisor{background:var(--blue-dim);color:var(--blue)}.role-agente{background:var(--green-dim);color:var(--green)}.status-badge.offline{background:var(--text-muted);opacity:.5;color:var(--text-secondary)}@keyframes pulse{0%,to{opacity:1}50%{opacity:.4}}.ag-status-dot.available{animation:2s infinite pulse}.ag-status-dot.training{background:var(--purple)}.agent-card{background:var(--bg-surface);border:1px solid var(--border-subtle);cursor:pointer;border-left:3px solid var(--border-subtle);border-radius:8px;padding:14px 16px;transition:border-color .15s,background .15s,box-shadow .12s,transform .12s}.agent-card:hover{border-color:var(--border-default);background:var(--bg-elevated);transform:translateY(-1px);box-shadow:0 2px 8px #0003}.contact-tag{white-space:nowrap;border-radius:3px;align-items:center;padding:2px 7px;font-size:10px;font-weight:600;display:inline-flex}.contact-tag.seg-vip{background:var(--purple-dim);color:var(--purple)}.contact-tag.seg-std{background:var(--blue-dim);color:var(--blue)}.contact-tag.seg-new{background:var(--green-dim);color:var(--green)}.contact-tag.seg-risk{background:var(--amber-dim);color:var(--amber)}.contact-tag.seg-blocked{background:var(--red-dim);color:var(--red)}.contact-channels{align-items:center;gap:3px;display:flex}.ch-dot{border-radius:3px;flex-shrink:0;justify-content:center;align-items:center;width:14px;height:14px;display:flex}.cs-item{flex:1}.cs-val{font-family:var(--font-mono);color:var(--text-primary);font-size:12px;font-weight:600}.cs-lbl{color:var(--text-muted);margin-top:2px;font-size:9.5px}.st-pill{white-space:nowrap;border-radius:20px;align-items:center;gap:4px;width:fit-content;max-width:100%;padding:3px 8px;font-size:11px;font-weight:500;display:inline-flex}.dot{border-radius:50%;flex-shrink:0;width:5px;height:5px}.s-avail{background:var(--green-dim);color:var(--green)}.s-avail .dot{background:var(--green);animation:2s infinite pulse}.s-call{background:var(--red-dim);color:var(--red)}.s-call .dot{background:var(--red)}.s-pause{background:var(--amber-dim);color:var(--amber)}.s-pause .dot{background:var(--amber)}.s-offline{color:var(--text-secondary);background:#8b949e1a}.s-offline .dot{background:var(--text-secondary)}.s-acw{background:var(--blue-dim);color:var(--blue)}.s-acw .dot{background:var(--blue)}.badge{white-space:nowrap;border-radius:4px;align-items:center;padding:2px 7px;font-size:10.5px;font-weight:600;display:inline-flex}.badge-green{background:var(--green-dim);color:var(--green)}.badge-amber{background:var(--amber-dim);color:var(--amber)}.badge-red{background:var(--red-dim);color:var(--red)}.badge-blue{background:var(--blue-dim);color:var(--blue)}.user-card{background:var(--bg-surface);border:1px solid var(--border-subtle);cursor:pointer;border-left:3px solid var(--border-subtle);border-radius:8px;padding:14px 16px;transition:border-color .15s,background .15s,box-shadow .12s,transform .12s}.user-card:hover{border-color:var(--border-default);background:var(--bg-elevated);transform:translateY(-1px);box-shadow:0 2px 8px #0003}.user-card.superadmin{border-left-color:var(--identity)}.user-card.admin{border-left-color:var(--purple)}.user-card.supervisor{border-left-color:var(--blue)}.user-card.agente{border-left-color:var(--green)}.filter-bar{border-bottom:1px solid var(--border-subtle);flex-wrap:wrap;align-items:center;gap:8px;margin-bottom:14px;padding:12px 0;display:flex}.filter-bar .form-select{width:auto;min-width:120px;height:30px;padding:0 24px 0 8px;font-size:12px}.filter-sep{background:var(--border-subtle);flex-shrink:0;width:1px;height:20px}.filter-search{background:var(--bg-elevated);border:1px solid var(--border-default);height:30px;color:var(--text-muted);border-radius:6px;flex:1;align-items:center;gap:6px;min-width:200px;max-width:300px;padding:0 10px;font-size:12px;display:flex}.filter-search svg{flex-shrink:0;width:12px;height:12px}.filter-search input{color:var(--text-primary);font-size:12px;font-family:var(--font-ui);background:0 0;border:none;outline:none;width:100%}.filter-right{align-items:center;gap:6px;margin-left:auto;display:flex}.filter-count{color:var(--text-muted);font-size:11.5px}.fsel{background:var(--bg-surface);border:1px solid var(--border-default);height:32px;color:var(--text-secondary);font-size:12px;font-family:var(--font-ui);cursor:pointer;appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%238B949E' stroke-width='2'%3E%3Cpolyline points='6 9 12 15 18 9'/%3E%3C/svg%3E");background-position:right 8px center;background-repeat:no-repeat;border-radius:6px;padding:0 28px 0 10px}.queues-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;display:grid}.qc{background:var(--bg-surface);border:1px solid var(--border-subtle);cursor:pointer;border-radius:10px;transition:border-color .15s;overflow:hidden}.qc:hover{border-color:var(--border-default)}.qc.status-ok{border-left:4px solid var(--green)}.qc.status-warn{border-left:4px solid var(--amber)}.qc.status-crit{border-left:4px solid var(--red)}.qc.status-off{border-left:4px solid var(--text-muted);opacity:.7}.qc-header{border-bottom:1px solid var(--border-subtle);justify-content:space-between;align-items:flex-start;padding:14px 16px;display:flex}.qc-name{color:var(--text-primary);font-size:14px;font-weight:600}.qc-ext{font-family:var(--font-mono);color:var(--text-muted);margin-top:2px;font-size:11px}.qc-badges{flex-wrap:wrap;align-items:center;gap:5px;margin-top:5px;display:flex}.badge{border:1px solid var(--border-subtle);color:var(--text-muted);background:var(--bg-elevated);border-radius:3px;padding:2px 7px;font-size:10px}.badge.strategy{border-color:var(--brand-border);color:var(--brand);background:var(--brand-dim)}.qc-status{align-items:center;gap:5px;display:flex}.qs-pill{border-radius:4px;align-items:center;gap:4px;width:fit-content;max-width:100%;padding:3px 8px;font-size:11px;font-weight:600;display:inline-flex}.qs-dot{border-radius:50%;flex-shrink:0;width:6px;height:6px}.qs-ok{background:var(--green-dim);color:var(--green)}.qs-ok .qs-dot{background:var(--green);animation:2s infinite pulse}.qs-warn{background:var(--amber-dim);color:var(--amber)}.qs-warn .qs-dot{background:var(--amber)}.qs-crit{background:var(--red-dim);color:var(--red)}.qs-crit .qs-dot{background:var(--red)}.qs-off{color:var(--text-secondary);background:#8b949e1a}.qs-off .qs-dot{background:var(--text-secondary)}.qc-metrics{border-bottom:1px solid var(--border-subtle);grid-template-columns:repeat(4,1fr);padding:12px 16px;display:grid}.qm{text-align:center;border-right:1px solid var(--border-subtle);padding:4px 6px}.qm:last-child{border-right:none}.qm-val{font-family:var(--font-mono);color:var(--text-primary);margin-bottom:3px;font-size:18px;font-weight:600;line-height:1}.qm-val.warn{color:var(--amber)}.qm-val.crit{color:var(--red)}.qm-val.good{color:var(--green)}.qm-lbl{color:var(--text-muted);text-transform:uppercase;letter-spacing:.04em;font-size:9.5px;font-weight:500}.qc-sla{border-bottom:1px solid var(--border-subtle);align-items:center;gap:10px;padding:10px 16px;display:flex}.sla-label{color:var(--text-muted);text-transform:uppercase;letter-spacing:.06em;white-space:nowrap;font-size:10px;font-weight:600}.sla-track{background:var(--border-subtle);border-radius:3px;flex:1;height:6px;overflow:hidden}.sla-fill{border-radius:3px;height:100%;transition:width .6s}.sla-pct{font-family:var(--font-mono);white-space:nowrap;font-size:12px;font-weight:600}.qc-agents{align-items:center;gap:8px;padding:10px 16px;display:flex}.agents-info{color:var(--text-secondary);flex:1;font-size:11.5px}.agents-info strong{color:var(--text-primary)}.agent-avatars{display:flex}.qc-actions{gap:4px;margin-left:auto;display:flex}.q-ext{font-family:var(--font-mono);color:var(--blue);background:var(--blue-dim);border-radius:4px;padding:2px 7px;font-size:11px}.strategy-tag{border:1px solid var(--brand-border);color:var(--brand);background:var(--brand-dim);border-radius:3px;padding:2px 7px;font-size:10px}.sla-cell{align-items:center;gap:8px;display:flex}.sla-mini-track{background:var(--border-subtle);border-radius:2px;flex-shrink:0;width:60px;height:4px;overflow:hidden}.sla-mini-fill{border-radius:2px;height:100%}.sla-mini-val{font-family:var(--font-mono);white-space:nowrap;font-size:12px;font-weight:600}.trunks-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;display:grid}.tc{background:var(--bg-surface);border:1px solid var(--border-subtle);cursor:pointer;border-radius:10px;transition:border-color .15s;overflow:hidden}.tc:hover{border-color:var(--border-default)}.tc.ok{border-left:4px solid var(--green)}.tc.warn{border-left:4px solid var(--amber)}.tc.error{border-left:4px solid var(--red)}.tc.disabled{border-left:4px solid var(--text-muted);opacity:.7}.tc-hd{border-bottom:1px solid var(--border-subtle);justify-content:space-between;align-items:flex-start;padding:14px 16px;display:flex}.tc-left{flex:1;min-width:0}.tc-name{color:var(--text-primary);font-size:14px;font-weight:600}.tc-provider{color:var(--text-muted);margin-top:2px;font-size:11px}.tc-host{font-family:var(--font-mono);color:var(--text-muted);margin-top:3px;font-size:11px}.tc-badges{flex-wrap:wrap;gap:5px;margin-top:7px;display:flex}.tc-metrics{border-bottom:1px solid var(--border-subtle);grid-template-columns:repeat(4,1fr);display:grid}.tm{text-align:center;border-right:1px solid var(--border-subtle);padding:10px 6px}.tm:last-child{border-right:none}.tm-val{font-family:var(--font-mono);color:var(--text-primary);margin-bottom:3px;font-size:18px;font-weight:600;line-height:1}.tm-val.ok{color:var(--green)}.tm-val.warn{color:var(--amber)}.tm-val.err{color:var(--red)}.tm-lbl{color:var(--text-muted);text-transform:uppercase;letter-spacing:.04em;font-size:9.5px;font-weight:500}.tc-channels{border-bottom:1px solid var(--border-subtle);align-items:center;gap:10px;padding:10px 16px;display:flex}.ch-cell{align-items:center;gap:7px;display:flex}.ch-track{background:var(--border-subtle);border-radius:3px;flex:1;height:6px;overflow:hidden}.ch-fill{border-radius:3px;height:100%}.ch-mini-track{background:var(--border-subtle);border-radius:2px;flex-shrink:0;width:50px;height:4px;overflow:hidden}.ch-mini-fill{border-radius:2px;height:100%}.ch-label{font-family:var(--font-mono);white-space:nowrap;font-size:11px;font-weight:600}.tc-foot{justify-content:space-between;align-items:center;padding:10px 16px;display:flex}.tc-actions{gap:5px;display:flex}.tc-btn{border:1px solid var(--border-subtle);background:var(--bg-elevated);height:28px;color:var(--text-secondary);cursor:pointer;border-radius:5px;align-items:center;gap:5px;padding:0 10px;font-size:11px;display:flex}.tc-btn:hover{border-color:var(--border-default);color:var(--text-primary)}.tc-btn svg{width:11px;height:11px}.log-wrap{background:var(--bg-base);border:1px solid var(--border-subtle);font-family:var(--font-mono);border-radius:7px;max-height:220px;padding:10px 12px;font-size:11.5px;overflow-y:auto}.log-line{border-bottom:1px solid #30363d80;gap:10px;padding:3px 0;display:flex}.log-line:last-child{border-bottom:none}.log-time{color:var(--text-muted);white-space:nowrap;flex-shrink:0}.log-msg{color:var(--text-secondary)}.conf-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;display:grid}.cc{background:var(--bg-surface);border:1px solid var(--border-subtle);cursor:pointer;border-radius:10px;transition:border-color .15s;overflow:hidden}.cc:hover{border-color:var(--border-default)}.cc.active{border-left:4px solid var(--green)}.cc.inactive{border-left:4px solid var(--text-muted);opacity:.75}.cc-hd{border-bottom:1px solid var(--border-subtle);padding:14px 16px}.cc-top{justify-content:space-between;align-items:flex-start;margin-bottom:8px;display:flex}.cc-ext{font-family:var(--font-mono);color:var(--brand);font-size:20px;font-weight:700;line-height:1}.cc-name{color:var(--text-primary);margin-top:4px;font-size:13px;font-weight:500}.cc-badges{flex-wrap:wrap;gap:5px;display:flex}.cc-participants{border-bottom:1px solid var(--border-subtle);padding:12px 16px}.cc-p-title{text-transform:uppercase;letter-spacing:.06em;color:var(--text-muted);margin-bottom:8px;font-size:10px;font-weight:600}.p-row{align-items:center;gap:7px;margin-bottom:5px;display:flex}.p-row:last-child{margin-bottom:0}.p-av{color:#fff;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:22px;height:22px;font-size:8.5px;font-weight:600;display:flex}.p-name{color:var(--text-primary);flex:1;font-size:12px}.p-ext,.p-timer{font-family:var(--font-mono);color:var(--text-muted);font-size:10.5px}.p-icons{gap:3px;display:flex}.p-more{color:var(--text-muted);padding:4px 8px;font-size:11px}.cc-p-empty{color:var(--text-muted);text-align:center;padding:8px 0;font-size:12px}.cc-foot{justify-content:space-between;align-items:center;padding:10px 16px;display:flex}.cc-btn{border:1px solid var(--border-default);background:var(--bg-elevated);height:26px;color:var(--text-secondary);font-size:11px;font-family:var(--font-ui);cursor:pointer;border-radius:5px;align-items:center;gap:5px;padding:0 10px;display:flex}.cc-btn:hover{border-color:var(--border-strong);color:var(--text-primary)}.rec-badge{color:var(--red);align-items:center;gap:5px;font-size:11px;font-weight:600;display:flex}.live-panel{background:var(--green-dim);border:1px solid #3fb95033;border-radius:8px;margin-bottom:16px;padding:12px 14px}.lp-title{letter-spacing:.08em;text-transform:uppercase;color:var(--green);align-items:center;gap:6px;margin-bottom:10px;font-size:10px;font-weight:600;display:flex}.lp-dot{background:var(--green);border-radius:50%;flex-shrink:0;width:7px;height:7px;animation:2s infinite pulse}.lp-participant{border-bottom:1px solid #3fb95026;align-items:center;gap:8px;padding:6px 0;display:flex}.lp-participant:last-child{border-bottom:none}.lp-av{color:#fff;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:26px;height:26px;font-size:9px;font-weight:600;display:flex}.lp-name{color:var(--text-primary);flex:1;font-size:12.5px;font-weight:500}.lp-timer{font-family:var(--font-mono);color:var(--text-muted);font-size:11px}.lp-mic{cursor:pointer;justify-content:center;align-items:center;width:20px;height:20px;display:flex}.lp-mic svg{width:12px;height:12px;color:var(--green)}.lp-mic.muted svg{color:var(--red)}.lp-kick{cursor:pointer;width:20px;height:20px;color:var(--text-muted);border-radius:3px;justify-content:center;align-items:center;transition:background .12s;display:flex}.lp-kick:hover{background:var(--red-dim);color:var(--red)}.lp-kick svg{width:12px;height:12px}.vm-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;display:grid}.vc{background:var(--bg-surface);border:1px solid var(--border-subtle);cursor:pointer;border-radius:10px;transition:border-color .15s;overflow:hidden}.vc:hover{border-color:var(--border-default)}.vc.has-new{border-left:4px solid var(--red)}.vc.no-msgs{border-left:4px solid var(--text-muted);opacity:.85}.vc-hd{border-bottom:1px solid var(--border-subtle);justify-content:space-between;align-items:flex-start;padding:14px 16px 10px;display:flex}.vc-left{flex:1;min-width:0}.vc-name{color:var(--text-primary);font-size:13.5px;font-weight:600}.vc-ext{font-family:var(--font-mono);color:var(--brand);background:var(--brand-dim);border-radius:3px;margin-top:3px;padding:1px 7px;font-size:11px;display:inline-block}.vc-owner{color:var(--text-muted);align-items:center;gap:5px;margin-top:4px;font-size:11.5px;display:flex}.vc-owner-av{color:#fff;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:16px;height:16px;font-size:7px;font-weight:600;display:flex}.vc-messages{border-bottom:1px solid var(--border-subtle);padding:10px 16px}.vc-msg-title{letter-spacing:.08em;text-transform:uppercase;color:var(--text-muted);margin-bottom:8px;font-size:9px;font-weight:600}.vc-msg-item{background:var(--bg-elevated);border:1px solid var(--border-subtle);cursor:pointer;border-radius:6px;align-items:center;gap:8px;margin-bottom:5px;padding:6px 8px;transition:background .12s;display:flex}.vc-msg-item:last-child{margin-bottom:0}.vc-msg-item:hover{background:var(--bg-overlay);border-color:var(--border-default)}.vc-msg-item.unread{background:#f851490d;border-color:#f8514933}.vm-play{border:1px solid var(--border-default);background:var(--bg-surface);cursor:pointer;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:26px;height:26px;transition:all .12s;display:flex}.vm-play:hover{background:var(--brand);border-color:var(--brand)}.vm-play:hover svg{stroke:#fff}.vm-play svg{width:11px;height:11px;color:var(--text-secondary)}.vm-info{flex:1;min-width:0}.vm-from{color:var(--text-primary);white-space:nowrap;text-overflow:ellipsis;font-size:12px;font-weight:500;overflow:hidden}.vm-meta{color:var(--text-muted);gap:6px;margin-top:2px;font-size:10.5px;display:flex}.vm-dur{font-family:var(--font-mono)}.vm-unread-dot{background:var(--red);border-radius:50%;flex-shrink:0;width:6px;height:6px;margin-top:3px;animation:1.5s infinite pulse}.vc-no-msgs{color:var(--text-muted);padding:4px 0;font-size:12px;font-style:italic}.vc-foot{justify-content:space-between;align-items:center;padding:10px 16px;display:flex}.vc-stat{color:var(--text-muted);font-size:11px}.vc-stat strong{color:var(--text-secondary)}.vc-btn{cursor:pointer;border:1px solid var(--border-subtle);background:var(--bg-elevated);height:26px;color:var(--text-secondary);font-size:11.5px;font-family:var(--font-ui);border-radius:5px;align-items:center;gap:5px;padding:0 10px;transition:background .12s;display:flex}.vc-btn:hover{background:var(--bg-overlay);color:var(--text-primary)}.vc-btn svg{width:11px;height:11px}.unread-badge{background:var(--red-dim);color:var(--red);border:1px solid #f8514933;border-radius:20px;align-items:center;gap:4px;padding:2px 8px;font-size:11px;font-weight:700;display:inline-flex}.unread-badge .dot{background:var(--red);border-radius:50%;width:5px;height:5px;animation:1.5s infinite pulse}.unread-so{background:var(--red-dim);color:var(--red);border-radius:10px;align-items:center;gap:4px;margin-left:6px;padding:1px 7px;font-size:10px;font-weight:700;display:inline-flex}.unread-so .dot{background:var(--red);border-radius:50%;width:5px;height:5px;animation:1.5s infinite pulse}.msg-so-item{border-bottom:1px solid var(--border-subtle);gap:10px;padding:10px 0;display:flex}.msg-so-item:last-child{border-bottom:none}.msg-so-play{border:1px solid var(--border-default);background:var(--bg-elevated);cursor:pointer;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:32px;height:32px;transition:all .12s;display:flex}.msg-so-play:hover{background:var(--brand);border-color:var(--brand)}.msg-so-play:hover svg{stroke:#fff}.msg-so-play svg{width:13px;height:13px;color:var(--brand)}.msg-so-info{flex:1;min-width:0}.msg-so-from{color:var(--text-primary);font-size:12.5px;font-weight:500}.msg-so-meta{color:var(--text-muted);font-size:11px;font-family:var(--font-mono);margin-top:2px}.msg-so-actions{flex-shrink:0;gap:4px;display:flex}.msg-so-btn{width:26px;height:26px;color:var(--text-muted);cursor:pointer;background:0 0;border:none;border-radius:5px;justify-content:center;align-items:center;transition:background .12s;display:flex}.msg-so-btn:hover{background:var(--bg-overlay);color:var(--text-primary)}.msg-so-btn.danger:hover{background:var(--red-dim);color:var(--red)}.msg-so-btn svg{width:12px;height:12px}.audio-bar{background:var(--bg-base);border-radius:6px;align-items:center;gap:8px;margin-top:7px;padding:6px 10px;display:flex}.ab-track{background:var(--border-default);cursor:pointer;border-radius:2px;flex:1;height:3px;position:relative}.ab-progress{background:var(--brand);border-radius:2px;width:35%;height:100%}.ab-time{font-family:var(--font-mono);color:var(--text-muted);white-space:nowrap;font-size:10px}.groups-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;display:grid}.gc{background:var(--bg-surface);border:1px solid var(--border-subtle);cursor:pointer;border-radius:10px;transition:border-color .15s;overflow:hidden}.gc:hover{border-color:var(--border-default)}.gc.gc-active{border-left:4px solid var(--green)}.gc.gc-inactive{border-left:4px solid var(--text-muted);opacity:.75}.gc-hd{border-bottom:1px solid var(--border-subtle);padding:14px 16px}.gc-top{justify-content:space-between;align-items:flex-start;margin-bottom:8px;display:flex}.gc-ext{font-family:var(--font-mono);color:var(--brand);font-size:20px;font-weight:700;line-height:1}.gc-name{color:var(--text-primary);margin-top:4px;font-size:13px;font-weight:500}.gc-badges{flex-wrap:wrap;gap:5px;display:flex}.gc-members{border-bottom:1px solid var(--border-subtle);padding:12px 16px}.gc-members-title{text-transform:uppercase;letter-spacing:.06em;color:var(--text-muted);margin-bottom:8px;font-size:10px;font-weight:600}.member-list{flex-direction:column;gap:4px;display:flex}.member-row{align-items:center;gap:7px;display:flex}.m-av{color:#fff;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:22px;height:22px;font-size:8.5px;font-weight:600;display:flex}.m-name{color:var(--text-primary);flex:1;font-size:12px}.m-ext{font-family:var(--font-mono);color:var(--text-muted);font-size:10.5px}.m-status{border-radius:50%;flex-shrink:0;width:6px;height:6px}.m-more{color:var(--text-muted);padding:3px 0;font-size:11px}.gc-foot{justify-content:space-between;align-items:center;padding:10px 16px;display:flex}.gc-stat{align-items:center;gap:12px;display:flex}.gs-item{color:var(--text-muted);align-items:center;gap:4px;font-size:11px;display:flex}.gs-item svg{width:11px;height:11px}.gs-val{font-family:var(--font-mono);color:var(--text-secondary);font-weight:600}.gc-edit-btn{border:1px solid var(--border-default);background:var(--bg-elevated);height:26px;color:var(--text-secondary);font-size:11px;font-family:var(--font-ui);cursor:pointer;border-radius:5px;align-items:center;gap:5px;padding:0 10px;display:flex}.gc-edit-btn:hover{background:var(--bg-overlay);color:var(--text-primary)}.gc-edit-btn svg{width:11px;height:11px}.av-row{display:flex}.av-mini{color:#fff;border:2px solid var(--bg-surface);border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:20px;height:20px;margin-left:-4px;font-size:7.5px;font-weight:600;display:flex}.av-mini:first-child{margin-left:0}.st-active{background:var(--green-dim);color:var(--green)}.st-active .dot{background:var(--green);animation:2s infinite pulse}.st-ringing{background:var(--amber-dim);color:var(--amber)}.st-ringing .dot{background:var(--amber);animation:1s infinite pulse}.st-idle{color:var(--text-secondary);background:#8b949e1a}.st-idle .dot{background:var(--text-secondary)}.seq-viz{background:var(--bg-elevated);border:1px solid var(--border-subtle);border-radius:7px;margin-top:8px;padding:12px 14px}.seq-title{letter-spacing:.08em;text-transform:uppercase;color:var(--text-muted);margin-bottom:10px;font-size:9px;font-weight:600}.seq-flow{flex-wrap:wrap;align-items:center;gap:6px;display:flex}.seq-step{flex-direction:column;align-items:center;gap:3px;display:flex}.seq-node{border:2px solid var(--border-default);width:36px;height:36px;color:var(--text-secondary);border-radius:50%;justify-content:center;align-items:center;font-size:9px;font-weight:700;display:flex}.seq-node.ringing{border-color:var(--amber);background:var(--amber-dim);color:var(--amber);animation:1s infinite pulse}.seq-node.active{border-color:var(--brand);background:var(--brand-dim);color:var(--brand)}.seq-lbl{color:var(--text-muted);text-align:center;white-space:nowrap;text-overflow:ellipsis;max-width:40px;font-size:9px;line-height:1.2;overflow:hidden}.seq-arrow{color:var(--text-muted);margin-bottom:14px;font-size:12px}.so-tabs{border-bottom:1px solid var(--border-subtle);scrollbar-width:thin;flex-shrink:0;padding-left:20px;display:flex;overflow-x:auto}.so-tab{height:40px;color:var(--text-secondary);cursor:pointer;white-space:nowrap;background:0 0;border:none;border-bottom:2px solid #0000;flex-shrink:0;align-items:center;gap:5px;padding:0 12px;font-size:11.5px;font-weight:500;display:flex}.so-tab:hover{color:var(--text-primary);background:var(--bg-elevated)}.so-tab.active{color:var(--brand);border-bottom-color:var(--brand);background:#2f81f70a}.so-tab svg{flex-shrink:0;width:13px;height:13px}.so-tab-content{padding:20px 24px;display:none}.so-tab-content.active{display:block}.info-card p{color:var(--text-secondary);margin:0;font-size:12px;line-height:1.6}.info-card strong{color:var(--text-primary);font-weight:500}.agent-drag-list{flex-direction:column;gap:6px;display:flex}.adl-item{background:var(--bg-elevated);border:1px solid var(--border-subtle);cursor:grab;border-radius:7px;align-items:center;gap:10px;padding:9px 12px;display:flex}.adl-item:hover{border-color:var(--border-default)}.adl-handle{color:var(--text-muted);flex-direction:column;gap:2px;display:flex}.adl-handle span{background:currentColor;border-radius:1px;width:14px;height:1.5px;display:block}.adl-av{color:#fff;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:28px;height:28px;font-size:10px;font-weight:600;display:flex}.adl-info{flex:1;min-width:0}.adl-name{color:var(--text-primary);font-size:12.5px;font-weight:500}.adl-ext{font-family:var(--font-mono);color:var(--text-muted);font-size:10.5px}.adl-priority{align-items:center;gap:6px;display:flex}.adl-remove{width:24px;height:24px;color:var(--text-muted);cursor:pointer;background:0 0;border:none;border-radius:4px;justify-content:center;align-items:center;display:flex}.adl-remove:hover{background:var(--red-dim);color:var(--red)}.adl-remove svg{width:12px;height:12px}.priority-label{color:var(--text-muted);font-size:10.5px}.priority-select{background:var(--bg-surface);border:1px solid var(--border-subtle);height:26px;color:var(--text-secondary);cursor:pointer;appearance:none;border-radius:4px;padding:0 20px 0 8px;font-size:11px}.ann-item{background:var(--bg-elevated);border:1px solid var(--border-subtle);border-radius:7px;align-items:center;gap:10px;margin-bottom:6px;padding:9px 12px;display:flex}.ann-icon{background:var(--brand-dim);border-radius:6px;flex-shrink:0;justify-content:center;align-items:center;width:30px;height:30px;display:flex}.ann-icon svg{width:14px;height:14px;color:var(--brand)}.ann-info{flex:1}.ann-name{color:var(--text-primary);font-size:12.5px;font-weight:500}.ann-desc{color:var(--text-muted);font-size:11px}.ann-actions{gap:4px;display:flex}.ann-btn{width:26px;height:26px;color:var(--text-muted);cursor:pointer;background:0 0;border:none;border-radius:5px;justify-content:center;align-items:center;display:flex}.ann-btn:hover{background:var(--bg-overlay);color:var(--text-primary)}.ann-btn svg{width:12px;height:12px}.overflow-flow{flex-wrap:wrap;align-items:center;gap:8px;margin-top:8px;display:flex}.of-step{text-align:center;flex-direction:column;align-items:center;gap:4px;min-width:80px;display:flex}.of-box{background:var(--bg-elevated);border:1px solid var(--border-subtle);width:70px;height:44px;color:var(--text-secondary);text-align:center;border-radius:7px;justify-content:center;align-items:center;padding:4px;font-size:11px;font-weight:500;display:flex}.of-box.active{border-color:var(--brand-border);background:var(--brand-dim);color:var(--brand)}.of-lbl{color:var(--text-muted);font-size:9.5px}.of-arrow{color:var(--text-muted);margin-top:10px;font-size:14px}.cdr-ind{vertical-align:middle;border-radius:2px;width:3px;height:18px;margin-right:6px;display:inline-block}.pagination{border-top:1px solid var(--border-subtle);background:var(--bg-elevated);justify-content:space-between;align-items:center;padding:10px 14px;display:flex}.pag-info{color:var(--text-muted);font-size:12px}.pag-perpage{align-items:center;gap:6px;margin:0 auto;display:flex}.pag-perpage-lbl{color:var(--text-muted);white-space:nowrap;font-size:11.5px}.pag-perpage-select{position:relative}.pag-perpage-trigger{border:1px solid var(--border-subtle);background:var(--bg-elevated);min-width:58px;height:28px;color:var(--text-primary);font-size:12px;font-family:var(--font-mono);cursor:pointer;border-radius:5px;justify-content:space-between;align-items:center;gap:8px;padding:0 8px 0 10px;transition:all .12s;display:flex}.pag-perpage-trigger:hover,.pag-perpage-trigger.open{background:var(--bg-surface);border-color:var(--brand-border);color:var(--text-primary)}.pag-perpage-trigger svg{color:var(--text-muted);transition:transform .12s,color .12s}.pag-perpage-trigger.open svg{color:var(--brand);transform:rotate(180deg)}.pag-perpage-menu{border:1px solid var(--border-subtle);background:var(--bg-surface);z-index:20;border-radius:8px;gap:2px;min-width:100%;padding:4px;display:grid;position:absolute;bottom:calc(100% + 6px);right:0;box-shadow:0 10px 30px #00000047}.pag-perpage-option{height:28px;color:var(--text-secondary);font-size:12px;font-family:var(--font-mono);text-align:left;cursor:pointer;background:0 0;border:0;border-radius:5px;padding:0 10px;transition:all .12s}.pag-perpage-option:hover{background:var(--bg-elevated);color:var(--text-primary)}.pag-perpage-option.active{background:var(--brand-dim);color:var(--brand)}.pag-btns{gap:4px;display:flex}.pag-btn{border:1px solid var(--border-subtle);background:var(--bg-surface);min-width:28px;height:28px;color:var(--text-secondary);font-size:12px;font-family:var(--font-mono);cursor:pointer;border-radius:5px;justify-content:center;align-items:center;padding:0 8px;transition:all .12s;display:flex}.pag-btn:hover{background:var(--bg-elevated);color:var(--text-primary)}.pag-btn.active{background:var(--brand-dim);border-color:var(--brand-border);color:var(--brand)}.pag-btn:disabled{opacity:.4;cursor:not-allowed}.empty-state{text-align:center;flex-direction:column;justify-content:center;align-items:center;gap:12px;padding:48px 24px;display:flex}.empty-state-icon{border-radius:12px;justify-content:center;align-items:center;width:48px;height:48px;margin-bottom:4px;display:flex}.empty-state-icon.default{background:var(--brand-dim);color:var(--brand)}.empty-state-icon.search{background:var(--bg-overlay);color:var(--text-secondary)}.empty-state-icon svg{width:24px;height:24px}.empty-state-title{color:var(--text-primary);margin:0;font-size:14px;font-weight:600}.empty-state-desc{color:var(--text-secondary);max-width:280px;margin:0;font-size:12px;line-height:1.5}.empty-state-action{margin-top:4px}.audit-row{border-bottom:1px solid var(--border-subtle);cursor:pointer;align-items:flex-start;gap:12px;padding:10px 14px;transition:background .1s;display:flex}.audit-row:hover{background:var(--bg-elevated)}.audit-row:last-child{border-bottom:none}.audit-icon{border-radius:7px;flex-shrink:0;justify-content:center;align-items:center;width:32px;height:32px;margin-top:2px;display:flex}.audit-icon svg{width:14px;height:14px}.audit-body{flex:1;min-width:0}.audit-action{font-size:12.5px;font-weight:500;line-height:1.4}.audit-meta{color:var(--text-muted);flex-wrap:wrap;align-items:center;gap:8px;margin-top:2px;font-size:11px;display:flex}.audit-time{font-family:var(--font-mono);color:var(--text-muted);white-space:nowrap;flex-shrink:0;font-size:11px}.audit-code{font-family:var(--font-mono);border-radius:3px;padding:1px 6px;font-size:10.5px;font-weight:600}.config-section{background:var(--bg-surface);border:1px solid var(--border-subtle);border-radius:8px;margin-bottom:14px;overflow:hidden}.config-section-hd{border-bottom:1px solid var(--border-subtle);background:var(--bg-elevated);align-items:center;gap:8px;padding:12px 16px;display:flex}.config-section-hd svg{width:14px;height:14px;color:var(--text-muted);flex-shrink:0}.config-section-title{font-size:13px;font-weight:600}.config-section-note{color:var(--text-muted);margin-left:auto;font-size:11px}.config-section-body{padding:16px}.alert-grid{grid-template-columns:1fr 1fr;gap:8px;display:grid}.alert-toggle-row{background:var(--bg-elevated);border-radius:6px;justify-content:space-between;align-items:center;gap:12px;padding:10px 12px;display:flex}.alert-toggle-lbl{color:var(--text-secondary);flex:1;font-size:12px;line-height:1.4}.notif-grid{flex-wrap:wrap;gap:10px;margin-top:10px;display:flex}.notif-toggle-item{background:var(--bg-elevated);border-radius:6px;flex:1;justify-content:space-between;align-items:center;gap:12px;min-width:180px;padding:8px 12px;display:flex}.cat-tabs{border-bottom:1px solid var(--border-subtle);margin-bottom:20px;display:flex}.cat-tab{height:40px;color:var(--text-secondary);cursor:pointer;font-size:13px;font-weight:500;font-family:var(--font-ui);background:0 0;border:none;border-bottom:2px solid #0000;flex-shrink:0;align-items:center;gap:6px;padding:0 18px;transition:all .15s,color .15s;display:flex;position:relative}.cat-tab:hover{color:var(--text-primary)}.cat-tab.active{color:var(--brand);border-bottom-color:var(--brand)}.cat-tab.active:after{content:"";background:var(--brand);height:2px;position:absolute;bottom:-1px;left:0;right:0}.row-actions{justify-content:flex-end;gap:4px;display:flex}.ra-btn{border:1px solid var(--border-subtle);background:var(--bg-elevated);width:28px;height:28px;color:var(--text-secondary);cursor:pointer;border-radius:5px;justify-content:center;align-items:center;transition:all .12s;display:flex}.ra-btn:hover{background:var(--bg-overlay);color:var(--text-primary)}.ra-btn.danger:hover{background:var(--red-dim);color:var(--red);border-color:#f8514940}.so-backdrop{z-index:3000;opacity:0;background:#00000080;transition:opacity .2s;position:fixed;inset:0}.so-backdrop.open{opacity:1}.slideover{background:var(--bg-surface);border-left:1px solid var(--border-default);z-index:3001;flex-direction:column;height:100vh;transition:transform .25s cubic-bezier(.4,0,.2,1);display:flex;position:fixed;top:0;right:0;overflow:hidden;transform:translate(100%);box-shadow:-8px 0 32px #0000004d}.slideover.open{transform:translate(0)}.so-hd{border-bottom:1px solid var(--border-subtle);flex-shrink:0;justify-content:space-between;align-items:center;padding:16px 20px;display:flex}.so-title{font-size:15px;font-weight:600}.so-close{width:30px;height:30px;color:var(--text-secondary);cursor:pointer;background:0 0;border:none;border-radius:6px;justify-content:center;align-items:center;transition:all .12s;display:flex}.so-close:hover{background:var(--bg-elevated);color:var(--text-primary)}.so-close svg{width:16px;height:16px}.so-body{scrollbar-width:thin;scrollbar-color:var(--border-default) transparent;flex:1;overflow:hidden auto}.so-footer{border-top:1px solid var(--border-subtle);background:var(--bg-surface);flex-shrink:0;justify-content:flex-end;align-items:center;gap:8px;padding:14px 20px;display:flex}.modal{background:var(--bg-surface);border:1px solid var(--border-default);border-radius:12px;width:100%;max-width:420px;animation:.15s fadeIn;overflow:hidden;box-shadow:0 20px 60px #00000080}.modal-hd{border-bottom:1px solid var(--border-subtle);align-items:center;gap:10px;padding:16px 20px;display:flex}.modal-icon{border-radius:8px;flex-shrink:0;justify-content:center;align-items:center;width:32px;height:32px;display:flex}.modal-icon svg{width:15px;height:15px}.modal-title{color:var(--text-primary);font-size:14px;font-weight:600}.modal-body{color:var(--text-secondary);padding:16px 20px;font-size:13px;line-height:1.6}.modal-footer{border-top:1px solid var(--border-subtle);justify-content:flex-end;gap:8px;padding:12px 20px;display:flex}.btn-warn{background:var(--amber-dim);color:var(--amber);border-color:#d2992240}.btn-warn:hover{background:var(--amber);color:#000}.toast-container{z-index:400;pointer-events:none;flex-direction:column;gap:8px;display:flex;position:fixed;bottom:20px;right:20px}.toast{background:var(--bg-elevated);border:1px solid var(--border-default);pointer-events:all;border-radius:8px;align-items:center;gap:10px;min-width:280px;max-width:380px;padding:10px 14px;animation:.2s fadeIn;display:flex;box-shadow:0 4px 20px #0006}.toast svg{flex-shrink:0;width:15px;height:15px}.toast-text{color:var(--text-primary);flex:1;font-size:12.5px}.toast-close{cursor:pointer;width:20px;height:20px;color:var(--text-muted);min-height:unset;min-width:unset;background:0 0;border:none;border-radius:4px;flex-shrink:0;justify-content:center;align-items:center;display:flex}.toast-close svg{width:12px;height:12px}.toast.success{border-left:3px solid var(--green)}.toast.success svg{color:var(--green)}.toast.error{border-left:3px solid var(--red)}.toast.error svg{color:var(--red)}.toast.warn{border-left:3px solid var(--amber)}.toast.warn svg{color:var(--amber)}.toast.info{border-left:3px solid var(--blue)}.toast.info svg{color:var(--blue)}.danger-zone{background:#f851490a;border:1px solid #f8514926;border-radius:8px;margin-top:14px;padding:14px 16px}.dz-title{color:var(--red);align-items:center;gap:6px;margin-bottom:6px;font-size:12px;font-weight:600;display:flex}.dz-title svg{width:13px;height:13px}.dz-text{color:var(--text-muted);margin-bottom:12px;font-size:12px;line-height:1.5}.dz-button{background:var(--red-dim);height:32px;color:var(--red);cursor:pointer;font-size:12.5px;font-weight:500;font-family:var(--font-ui);border:1px solid #f8514940;border-radius:6px;padding:0 14px;transition:all .12s}.dz-button:hover{background:var(--red);color:#fff;border-color:var(--red)}.dz-item{border-bottom:1px solid var(--border-subtle);justify-content:space-between;align-items:flex-start;gap:16px;padding:12px 0;display:flex}.dz-item:last-child{border-bottom:none}.dz-item-title{color:var(--text-primary);margin-bottom:3px;font-size:13px;font-weight:600}.dz-item-desc{color:var(--text-muted);max-width:300px;font-size:12px;line-height:1.5}.ext-cards-grid{grid-template-columns:repeat(auto-fill,minmax(240px,1fr));gap:12px;display:grid}.rep-kpi-row{grid-template-columns:repeat(6,minmax(0,1fr));gap:10px;margin-bottom:16px;display:grid}.rep-kpi{background:var(--bg-surface);border:1px solid var(--border-subtle);border-radius:8px;padding:12px 14px;position:relative;overflow:hidden}.rep-kpi-lbl{color:var(--text-secondary);text-transform:uppercase;letter-spacing:.04em;margin-bottom:5px;font-size:10px;font-weight:500}.rep-kpi-val{font-family:var(--font-mono);margin-bottom:3px;font-size:20px;font-weight:600;line-height:1}.rep-kpi-sub{color:var(--text-muted);font-size:10.5px}.rep-kpi-trend{align-items:center;gap:3px;margin-top:3px;font-size:10.5px;font-weight:500;display:flex}.trend-up{color:var(--green)}.trend-dn{color:var(--red)}.trend-nt{color:var(--text-muted)}.rep-kpi-bar{background:var(--border-subtle);height:2px;position:absolute;bottom:0;left:0;right:0}.rep-kpi-fill{height:100%}.rep-grid{grid-template-columns:1fr 1fr;gap:14px;margin-bottom:14px;display:grid}.rep-grid.wide{grid-template-columns:2fr 1fr}.heat-row{align-items:center;gap:3px;margin-bottom:4px;display:flex}.heat-lbl{color:var(--text-muted);text-align:right;width:24px;font-size:10px;font-family:var(--font-mono);flex-shrink:0}.heat-cell{cursor:pointer;border-radius:3px;flex:1;height:18px;transition:opacity .12s}.heat-cell:hover{opacity:.75}.heat-days{gap:3px;margin-bottom:6px;padding-left:28px;display:flex}.heat-day{color:var(--text-muted);text-align:center;flex:1;font-size:9px}.ch-pill{white-space:nowrap;border-radius:3px;align-items:center;gap:4px;padding:2px 7px;font-size:10.5px;font-weight:500;display:inline-flex}.st-chip{white-space:nowrap;border-radius:3px;padding:2px 7px;font-size:10px;font-weight:600}.st-chip.ok{background:var(--green-dim);color:var(--green)}.st-chip.warn{background:var(--amber-dim);color:var(--amber)}.st-chip.err{background:var(--red-dim);color:var(--red)}.st-chip.info{background:var(--blue-dim);color:var(--blue)}.st-chip.danger{background:var(--red-dim);color:var(--red)}.timeline{flex-direction:column;gap:0;padding-left:28px;display:flex;position:relative}.timeline:before{content:"";background:var(--border-subtle);border-radius:1px;width:2px;position:absolute;top:6px;bottom:6px;left:9px}.tl-item{min-height:28px;padding:0 0 16px 16px;position:relative}.tl-item:last-child{padding-bottom:0}.tl-dot{border:2px solid var(--bg-surface);z-index:1;border-radius:50%;flex-shrink:0;width:12px;height:12px;position:absolute;top:4px;left:-19px}.tl-dot.green{background:var(--green)}.tl-dot.blue{background:var(--blue)}.tl-dot.amber{background:var(--amber)}.tl-dot.red{background:var(--red)}.tl-dot.purple{background:var(--purple)}.tl-dot.muted{background:var(--text-muted)}.tl-time{font-family:var(--font-mono);color:var(--text-muted);margin-bottom:2px;font-size:10.5px;display:block}.tl-title{color:var(--text-primary);font-size:12.5px;font-weight:500;line-height:1.4}.tl-desc{color:var(--text-secondary);margin-top:2px;font-size:11.5px;line-height:1.4}.tl-badge{font-family:var(--font-mono);border-radius:3px;align-items:center;gap:4px;margin-top:4px;padding:1px 6px;font-size:10px;font-weight:600;display:inline-flex}.tl-badge.green{background:var(--green-dim);color:var(--green)}.tl-badge.blue{background:var(--blue-dim);color:var(--blue)}.tl-badge.amber{background:var(--amber-dim);color:var(--amber)}.tl-badge.purple{background:var(--purple-dim);color:var(--purple)}.tl-badge.muted{background:var(--bg-overlay);color:var(--text-muted)}.ag-av{color:#fff;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:28px;height:28px;font-size:10px;font-weight:700;display:flex}.score-track{background:var(--border-subtle);vertical-align:middle;border-radius:3px;width:60px;height:5px;margin-right:5px;display:inline-block;overflow:hidden}.score-fill{border-radius:3px;height:100%}.rank-badge{width:22px;height:22px;font-size:10px;font-weight:700;font-family:var(--font-mono);border:1px solid;border-radius:50%;justify-content:center;align-items:center;display:flex}.rec-item{background:var(--bg-surface);border:1px solid var(--border-subtle);cursor:pointer;border-radius:8px;align-items:center;gap:12px;margin-bottom:8px;padding:12px 14px;transition:background .12s;display:flex}.rec-item:hover{background:var(--bg-elevated)}.rec-item:last-child{margin-bottom:0}.rec-play{background:var(--brand-dim);border:1px solid var(--brand-border);border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:34px;height:34px;transition:all .15s;display:flex}.rec-play:hover{background:var(--brand)}.rec-play:hover svg{color:#fff}.rec-play svg{width:13px;height:13px;color:var(--brand)}.rec-play.playing{background:var(--brand)}.rec-play.playing svg{color:#fff}.rec-info{flex:1;min-width:0}.rec-name{text-overflow:ellipsis;white-space:nowrap;font-size:12.5px;font-weight:500;overflow:hidden}.rec-meta{color:var(--text-muted);flex-wrap:wrap;gap:8px;margin-top:2px;font-size:11px;display:flex}.rec-dur{font-family:var(--font-mono);color:var(--text-secondary);flex-shrink:0;font-size:12px}.rec-wave{background:var(--bg-elevated);border-radius:4px;flex:1;max-width:180px;height:28px;position:relative;overflow:hidden}.rec-wave-fill{background:var(--brand-dim);border-right:2px solid var(--brand);transition:width .2s linear;position:absolute;top:0;bottom:0;left:0}.rec-actions{flex-shrink:0;gap:4px;display:flex}.rec-btn{width:28px;height:28px;color:var(--text-muted);cursor:pointer;background:0 0;border:none;border-radius:5px;justify-content:center;align-items:center;transition:all .12s;display:flex}.rec-btn:hover{background:var(--bg-overlay);color:var(--text-primary)}.rec-btn svg{width:13px;height:13px}.gran-tab{cursor:pointer;color:var(--text-secondary);white-space:nowrap;font-size:12.5px;font-weight:500;font-family:var(--font-ui);background:0 0;border:none;border-radius:5px;padding:6px 16px;transition:all .12s}.gran-tab:hover{color:var(--text-primary)}.gran-tab.active{background:var(--bg-surface);color:var(--brand);box-shadow:0 1px 4px #0000004d}.sla-pill{font-family:var(--font-mono);border-radius:5px;align-items:center;padding:3px 9px;font-size:11.5px;font-weight:700;display:inline-flex}.sla-ok{background:var(--green-dim);color:var(--green)}.sla-warn{background:var(--amber-dim);color:var(--amber)}.sla-err{background:var(--red-dim);color:var(--red)}.cdr-cards{grid-template-columns:repeat(auto-fill,minmax(280px,1fr));gap:10px;margin-bottom:14px;display:grid}.cdr-card{background:var(--bg-surface);border:1px solid var(--border-subtle);cursor:pointer;border-radius:8px;padding:12px 14px;transition:all .12s}.cdr-card:hover{border-color:var(--border-default);background:var(--bg-elevated)}.cdr-card-top{align-items:center;gap:8px;margin-bottom:8px;display:flex}.cdr-card-id{font-family:var(--font-mono);color:var(--text-muted);margin-left:auto;font-size:10.5px}.cdr-card-client{margin-bottom:4px;font-size:13px;font-weight:500}.cdr-card-row{color:var(--text-muted);gap:4px;margin-bottom:6px;font-size:11px;display:flex}.cdr-card-footer{border-top:1px solid var(--border-subtle);align-items:center;gap:8px;padding-top:8px;display:flex}.drp-wrap{position:relative}.drp-trigger{border:1px solid var(--border-default);background:var(--bg-surface);height:30px;color:var(--text-secondary);cursor:pointer;white-space:nowrap;font-size:12px;font-family:var(--font-ui);border-radius:6px;align-items:center;gap:6px;padding:0 10px;transition:border-color .12s,color .12s;display:flex}.drp-trigger:hover{border-color:var(--border-strong);color:var(--text-primary)}.drp-trigger.open{border-color:var(--brand);color:var(--brand)}.drp-trigger svg{flex-shrink:0;width:13px;height:13px}.drp-panel{background:var(--bg-surface);border:1px solid var(--border-default);z-index:200;border-radius:10px;min-width:340px;max-width:calc(100vw - 32px);display:flex;position:absolute;top:calc(100% + 6px);left:0;box-shadow:0 8px 24px #0003}.drp-wrap.align-right .drp-panel{left:auto;right:0}.drp-shortcuts{border-right:1px solid var(--border-subtle);flex-shrink:0;width:120px;padding:8px 0}.drp-sc-btn{cursor:pointer;text-align:left;width:100%;color:var(--text-secondary);font-size:12.5px;font-family:var(--font-ui);background:0 0;border:none;padding:7px 16px;transition:background .1s}.drp-sc-btn:hover{background:var(--bg-elevated);color:var(--text-primary)}.drp-sc-btn.active{color:var(--brand);font-weight:500}.drp-sc-reset{cursor:pointer;text-align:left;width:100%;color:var(--brand);font-size:12.5px;font-family:var(--font-ui);border:none;border-top:1px solid var(--border-subtle);background:0 0;margin-top:4px;padding:10px 16px 7px}.drp-cal{padding:10px 12px}.drp-cal-hd{justify-content:space-between;align-items:center;margin-bottom:10px;display:flex}.drp-cal-nav{cursor:pointer;color:var(--text-secondary);background:0 0;border:none;border-radius:5px;align-items:center;padding:4px 6px;display:flex}.drp-cal-nav:hover{background:var(--bg-elevated)}.drp-cal-nav svg{width:14px;height:14px}.drp-cal-month{color:var(--text-primary);font-size:13px;font-weight:600}.drp-cal-grid{grid-template-columns:repeat(7,26px);display:grid}.drp-cal-dh{text-align:center;color:var(--text-muted);padding:3px 0;font-size:11px}.drp-day{cursor:pointer;width:26px;height:26px;color:var(--text-primary);font-size:12px;font-family:var(--font-ui);background:0 0;border:none;justify-content:center;align-items:center;padding:0;transition:background 80ms;display:flex}.drp-day.other{color:var(--text-muted);opacity:.5}.drp-day.today{color:var(--brand);background:#2f81f71f;border-radius:50%;font-weight:600}.drp-day.sel-start{background:var(--brand);color:#fff;border-radius:50% 0 0 50%}.drp-day.sel-end{background:var(--brand);color:#fff;border-radius:0 50% 50% 0}.drp-day.sel-start.sel-end{border-radius:50%}.drp-day.in-range{background:var(--brand-dim);color:var(--text-primary);border-radius:0}.drp-day.today.sel-start,.drp-day.today.sel-end{background:var(--brand);color:#fff}.drp-day:not(.sel-start):not(.sel-end):not(.in-range):not(.today):hover{background:var(--bg-elevated);border-radius:50%}.drp-day.today:not(.sel-start):not(.sel-end):hover{background:#2f81f733}.drp-cal-hint{color:var(--text-muted);margin:0;font-size:11px}@keyframes fadeIn{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}.ag-av{color:#fff;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:36px;height:36px;font-size:12px;font-weight:700;display:flex;position:relative}.ag-av-sm{color:#fff;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:28px;height:28px;font-size:10px;font-weight:700;display:flex}.ag-status-dot{border-radius:50%;flex-shrink:0;width:8px;height:8px;display:inline-block}.ag-status-dot.available{background:var(--green)}.ag-status-dot.busy{background:var(--red)}.ag-status-dot.pause{background:var(--amber)}.ag-status-dot.wrap{background:var(--blue)}.ag-status-dot.offline{background:var(--text-muted)}.status-badge{white-space:nowrap;border-radius:4px;align-items:center;gap:5px;width:fit-content;max-width:100%;padding:3px 9px;font-size:11px;font-weight:600;display:inline-flex}.status-badge.available{background:var(--green-dim);color:var(--green)}.status-badge.busy{background:var(--red-dim);color:var(--red)}.status-badge.pause{background:var(--amber-dim);color:var(--amber)}.status-badge.wrap{background:var(--blue-dim);color:var(--blue)}.status-badge.offline{background:var(--bg-overlay);color:var(--text-muted)}.status-badge.training{background:var(--purple-dim);color:var(--purple)}.agent-card{background:var(--bg-surface);border:1px solid var(--border-subtle);cursor:pointer;border-left:3px solid var(--border-subtle);border-radius:8px;flex-direction:column;gap:10px;padding:14px 16px;transition:border-color .15s,background .15s;display:flex}.agent-card:hover{border-color:var(--border-default);background:var(--bg-elevated)}.agent-card.available{border-left-color:var(--green)}.agent-card.busy{border-left-color:var(--red)}.agent-card.pause{border-left-color:var(--amber)}.agent-card.wrap{border-left-color:var(--blue)}.agent-card.offline{border-left-color:var(--text-muted);opacity:.7}.agent-card.training{border-left-color:var(--purple)}.monitor-card{background:var(--bg-surface);border:1px solid var(--border-subtle);border-radius:8px;flex-direction:column;gap:8px;padding:12px 14px;transition:border-color .15s;display:flex;position:relative;overflow:hidden}.monitor-card.in-call{background:#f851490a;border-color:#f851494d}.monitor-card.available{border-color:#3fb95033}.monitor-card.pause{background:#d2992208;border-color:#d2992233}.monitor-card.wrap{background:#58a6ff08;border-color:#58a6ff33}.monitor-card.offline{opacity:.55}.monitor-card.training{background:#bc8cff08;border-color:#bc8cff33}.monitor-card-hd{align-items:center;gap:8px;margin-bottom:8px;display:flex}.monitor-timer{font-family:var(--font-mono);margin-left:auto;font-size:11px;font-weight:600}.cap-row{align-items:center;gap:6px;margin-top:4px;display:flex}.cap-label{color:var(--text-muted);flex-shrink:0;width:16px;font-size:10px}.cap-bar{background:var(--border-subtle);border-radius:3px;flex:1;height:5px;overflow:hidden}.cap-fill{border-radius:3px;height:100%;transition:width .3s}.cap-count{font-family:var(--font-mono);color:var(--text-muted);text-align:right;min-width:24px;font-size:10px}.act-row{align-items:stretch;min-height:44px;display:flex;position:relative}.act-row:not(:last-child):after{content:"";background:var(--border-subtle);width:1px;position:absolute;top:32px;bottom:0;left:67px}.act-time{font-family:var(--font-mono);color:var(--text-muted);text-align:right;flex-shrink:0;width:52px;padding-top:8px;font-size:10.5px}.act-dot-wrap{flex-direction:column;flex-shrink:0;align-items:center;width:28px;padding-top:10px;display:flex}.act-dot{z-index:1;border-radius:50%;flex-shrink:0;width:10px;height:10px}.act-body{flex:1;padding:5px 0 5px 10px}.act-event{font-size:12.5px;font-weight:500;line-height:1.3}.act-meta{color:var(--text-muted);margin-top:1px;font-size:11px}.act-dur{font-family:var(--font-mono);border-radius:3px;margin-top:3px;padding:1px 6px;font-size:10px;font-weight:600;display:inline-block}.adh-bar-wrap{border-radius:4px;gap:1px;height:20px;display:flex;overflow:hidden}.adh-seg{cursor:pointer;justify-content:center;align-items:center;transition:filter .12s;display:flex;position:relative;overflow:hidden}.adh-seg:hover{filter:brightness(1.15)}.ch-avatar{color:#fff;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:64px;height:64px;font-size:22px;font-weight:700;display:flex}.ch-tag{background:var(--bg-elevated);color:var(--text-secondary);border:1px solid var(--border-subtle);white-space:nowrap;border-radius:4px;padding:2px 8px;font-size:11px}.ch-tag.vip{background:var(--purple-dim);color:var(--purple);border-color:#bc8cff4d}.act-btn{cursor:pointer;border:1px solid var(--border-default);background:var(--bg-surface);height:30px;color:var(--text-primary);font-size:12px;font-weight:500;font-family:var(--font-ui);white-space:nowrap;border-radius:6px;align-items:center;gap:6px;padding:0 12px;transition:background .12s;display:flex}.act-btn:hover{background:var(--bg-elevated)}.act-btn.primary{background:var(--brand);border-color:var(--brand);color:#fff}.act-btn.primary:hover{background:#1a5cc8}.act-sep{background:var(--border-subtle);flex-shrink:0;width:1px;height:24px}.contact-header{background:var(--bg-surface);border-bottom:1px solid var(--border-subtle);flex-shrink:0;margin-bottom:0;padding:20px 24px}.ch-top{align-items:flex-start;gap:16px;display:flex}.ch-info{flex:1;min-width:0}.ch-tags{flex-wrap:wrap;gap:5px;margin-top:8px;display:flex}.ch-actions{flex-wrap:wrap;flex-shrink:0;align-items:center;gap:6px;display:flex}.act-btn.danger{color:var(--red);border-color:#f851494d}.act-btn.danger:hover{background:var(--red-dim)}.content-layout{flex:1;grid-template-columns:320px 1fr;min-height:0;display:grid;overflow:hidden}.left-panel{background:var(--bg-surface);border-right:1px solid var(--border-subtle);scrollbar-width:thin;scrollbar-color:var(--border-default) transparent;overflow-y:auto}.lp-section{border-bottom:1px solid var(--border-subtle);padding:16px}.lp-section:last-child{border-bottom:none}.lp-sec-title{letter-spacing:.1em;text-transform:uppercase;color:var(--text-muted);margin-bottom:12px;font-size:9px;font-weight:600}.info-grid{flex-direction:column;gap:8px;display:flex}.ig-item{align-items:flex-start;gap:10px;display:flex}.ig-icon{background:var(--bg-elevated);border-radius:5px;flex-shrink:0;justify-content:center;align-items:center;width:28px;height:28px;margin-top:1px;display:flex}.ig-icon svg{width:12px;height:12px;color:var(--text-muted)}.ig-content{flex:1;min-width:0}.ig-label{color:var(--text-muted);text-transform:uppercase;letter-spacing:.05em;margin-bottom:1px;font-size:9.5px;font-weight:500}.ig-value{color:var(--text-primary);font-size:12.5px;font-weight:500}.ig-value.mono{font-family:var(--font-mono);font-size:12px}.ig-value.link{color:var(--brand);cursor:pointer}.ig-extra{color:var(--text-secondary);margin-top:1px;font-size:11px}.stats-mini{grid-template-columns:1fr 1fr;gap:8px;display:grid}.sm-item{background:var(--bg-elevated);border:1px solid var(--border-subtle);border-radius:6px;padding:10px}.sm-val{font-family:var(--font-mono);color:var(--text-primary);margin-bottom:3px;font-size:18px;font-weight:600;line-height:1}.sm-lbl{color:var(--text-muted);font-size:10px;font-weight:500}.sent-mini{background:var(--purple-dim);border:1px solid #bc8cff26;border-radius:7px;padding:10px 12px}.sent-mini-hd{align-items:center;gap:6px;margin-bottom:8px;display:flex}.sent-mini-hd svg{width:12px;height:12px;color:var(--purple)}.sent-mini-title{color:var(--purple);letter-spacing:.06em;text-transform:uppercase;font-size:10px;font-weight:600}.sent-mini-bars{flex-direction:column;gap:5px;display:flex}.smb-row{align-items:center;gap:7px;display:flex}.smb-label{color:var(--text-secondary);flex-shrink:0;width:52px;font-size:10.5px}.smb-track{background:var(--border-subtle);border-radius:2px;flex:1;height:4px;overflow:hidden}.smb-fill{border-radius:2px;height:100%}.smb-val{font-family:var(--font-mono);color:var(--text-secondary);text-align:right;flex-shrink:0;width:28px;font-size:10px}.ticket-item{background:var(--bg-elevated);border:1px solid var(--border-subtle);cursor:pointer;border-radius:6px;align-items:center;gap:8px;margin-bottom:6px;padding:8px 10px;transition:background .12s;display:flex}.ticket-item:last-child{margin-bottom:0}.ticket-item:hover{background:var(--bg-overlay);border-color:var(--border-default)}.ticket-id{font-family:var(--font-mono);color:var(--brand);flex-shrink:0;font-size:11px}.ticket-title{color:var(--text-primary);white-space:nowrap;text-overflow:ellipsis;flex:1;font-size:12px;overflow:hidden}.ticket-status{white-space:nowrap;border-radius:3px;align-items:center;width:fit-content;max-width:100%;padding:2px 6px;font-size:10px;font-weight:600;display:inline-flex}.ts-open{background:var(--amber-dim);color:var(--amber)}.ts-progress{background:var(--blue-dim);color:var(--blue)}.ts-closed{color:var(--text-secondary);background:#8b949e1a}.right-panel{background:var(--bg-base);flex-direction:column;display:flex;overflow:hidden}.rp-tabs{border-bottom:1px solid var(--border-subtle);background:var(--bg-base);flex-shrink:0;display:flex}.rp-tab{appearance:none;min-height:unset;min-width:unset;height:44px;font-size:12.5px;font-weight:500;font-family:var(--font-ui);color:var(--text-secondary);cursor:pointer;white-space:nowrap;background:0 0;border:none;border-bottom:2px solid #0000;border-radius:0;align-items:center;gap:6px;margin:0;padding:0 18px;transition:color .12s;display:flex}.rp-tab:hover{color:var(--text-primary)}.rp-tab.active{color:var(--brand);border-bottom-color:var(--brand)}.rp-tab:focus-visible{outline:1px solid var(--brand-border);outline-offset:-1px}.tab-count{background:var(--bg-elevated);color:var(--text-muted);border-radius:3px;padding:1px 6px;font-size:10px;font-weight:600}.rp-tab.active .tab-count{background:var(--brand-dim);color:var(--brand)}.so-tab .tab-count{margin-left:6px}.so-tab.active .tab-count{background:var(--brand-dim);color:var(--brand)}.timeline-wrap{scrollbar-width:thin;scrollbar-color:var(--border-default) transparent;flex:1;padding:20px 24px;overflow-y:auto}.tl-filters{align-items:center;gap:6px;margin-bottom:18px;display:flex}.tlf{border:1px solid var(--border-subtle);background:var(--bg-surface);color:var(--text-secondary);cursor:pointer;font-size:11.5px;font-family:var(--font-ui);border-radius:5px;padding:4px 10px;transition:all .12s}.tlf:hover{border-color:var(--border-default);color:var(--text-primary)}.tlf.active{border-color:var(--brand-border);background:var(--brand-dim);color:var(--brand)}.tl-spacer{flex:1}.tl-sort{color:var(--text-secondary);cursor:pointer;border-radius:5px;align-items:center;gap:5px;padding:4px 8px;font-size:11.5px;display:flex}.tl-sort:hover{background:var(--bg-surface)}.tl-sort svg{width:12px;height:12px}.month-sep{align-items:center;gap:10px;margin-top:4px;margin-bottom:14px;display:flex}.month-label{letter-spacing:.08em;text-transform:uppercase;color:var(--text-muted);white-space:nowrap;font-size:10px;font-weight:600}.month-line{background:var(--border-subtle);flex:1;height:1px}.crm-ix-item{gap:12px;margin-bottom:14px;display:flex;position:relative}.crm-ix-left{flex-direction:column;flex-shrink:0;align-items:center;width:36px;display:flex}.crm-ix-icon-wrap{border-radius:9px;flex-shrink:0;justify-content:center;align-items:center;width:36px;height:36px;display:flex}.crm-ix-connector{background:var(--border-subtle);flex:1;width:1px;min-height:10px;margin-top:6px}.crm-ix-body{flex:1;min-width:0;padding-bottom:14px}.crm-ix-header{justify-content:space-between;align-items:flex-start;gap:8px;margin-bottom:6px;display:flex}.crm-ix-title{color:var(--text-primary);font-size:13px;font-weight:600}.crm-ix-date{color:var(--text-muted);font-size:10.5px;font-family:var(--font-mono);white-space:nowrap;margin-top:1px}.crm-ix-detail{background:var(--bg-surface);border:1px solid var(--border-subtle);border-radius:7px;padding:10px 12px}.crm-ix-meta-row{flex-wrap:wrap;gap:12px;margin-top:6px;margin-bottom:6px;display:flex}.crm-ix-meta{color:var(--text-secondary);align-items:center;gap:4px;font-size:11px;display:flex}.crm-ix-note{color:var(--text-secondary);border-top:1px solid var(--border-subtle);margin-top:6px;padding-top:6px;font-size:12px;line-height:1.5}.crm-ix-tags{flex-wrap:wrap;gap:5px;margin-top:7px;display:flex}.crm-ix-tag{border:1px solid var(--border-subtle);color:var(--text-muted);border-radius:3px;padding:2px 7px;font-size:10px}.crm-ix-sent{align-items:center;gap:6px;margin-top:7px;display:flex}.ix-item{gap:12px;margin-bottom:14px;display:flex}.ix-left{flex-direction:column;flex-shrink:0;align-items:center;width:36px;display:flex}.ix-icon-wrap{border-radius:9px;flex-shrink:0;justify-content:center;align-items:center;width:36px;height:36px;display:flex}.ix-icon-wrap svg{width:16px;height:16px}.ix-connector{background:var(--border-subtle);flex:1;width:1px;min-height:10px;margin-top:6px}.ix-body{flex:1;min-width:0;padding-bottom:14px}.ix-header{justify-content:space-between;align-items:flex-start;gap:8px;margin-bottom:6px;display:flex}.ix-title{color:var(--text-primary);font-size:13px;font-weight:600}.ix-date{color:var(--text-muted);font-size:10.5px;font-family:var(--font-mono);white-space:nowrap;margin-top:1px}.ix-detail{background:var(--bg-surface);border:1px solid var(--border-subtle);border-radius:7px;padding:10px 12px}.ix-meta-row{flex-wrap:wrap;gap:12px;margin-bottom:6px;display:flex}.ix-meta{color:var(--text-secondary);align-items:center;gap:4px;font-size:11px;display:flex}.ix-meta svg{width:11px;height:11px;color:var(--text-muted);flex-shrink:0}.ix-note{color:var(--text-secondary);border-top:1px solid var(--border-subtle);margin-top:6px;padding-top:6px;font-size:12px;line-height:1.5}.ix-tags{flex-wrap:wrap;gap:5px;margin-top:7px;display:flex}.ix-tag{border:1px solid var(--border-subtle);color:var(--text-muted);border-radius:3px;padding:2px 7px;font-size:10px}.ix-sent{align-items:center;gap:6px;margin-top:7px;display:flex}.ix-sent svg{width:11px;height:11px;color:var(--purple)}.ix-sent-label{color:var(--text-muted);font-size:10.5px}.ix-sent-badge{border-radius:3px;padding:1px 6px;font-size:10px;font-weight:600}.isb-pos{background:var(--green-dim);color:var(--green)}.isb-neu{background:var(--blue-dim);color:var(--blue)}.isb-neg{background:var(--amber-dim);color:var(--amber)}.chat-history{flex-direction:column;gap:8px;margin-top:8px;display:flex}.bubble-row{gap:8px;display:flex}.bubble-row.agent{flex-direction:row-reverse}.bubble{border-radius:8px;max-width:80%;padding:8px 12px;font-size:12px;line-height:1.5}.bubble.client{background:var(--bg-elevated);color:var(--text-primary);border-radius:8px 8px 8px 2px}.bubble.agent-b{background:var(--brand-dim);color:var(--text-primary);border:1px solid var(--brand-border);border-radius:8px 8px 2px}.bubble-time{color:var(--text-muted);font-size:9.5px;font-family:var(--font-mono);white-space:nowrap;align-self:flex-end}.camp-card{background:var(--bg-surface);border:1px solid var(--border-subtle);cursor:pointer;border-left:3px solid var(--border-subtle);border-radius:8px;padding:14px 16px;transition:border-color .15s}.camp-card:hover{border-color:var(--border-default);background:var(--bg-elevated)}.camp-card.active{border-left-color:var(--green)}.camp-card.paused{border-left-color:var(--amber)}.camp-card.completed{border-left-color:var(--blue)}.camp-card.draft{border-left-color:var(--text-muted)}.camp-progress{background:var(--border-subtle);border-radius:3px;height:5px;margin-top:8px;overflow:hidden}.dialer-card{background:var(--bg-surface);border:1px solid var(--border-subtle);border-radius:8px;padding:16px;transition:border-color .15s}.dialer-card:hover{border-color:var(--border-default)}.dialer-card.running{border-left:3px solid var(--green)}.dialer-card.paused{border-left:3px solid var(--amber)}.dialer-card.idle{border-left:3px solid var(--text-muted);opacity:.7}.config-panel{background:var(--bg-surface);border:1px solid var(--border-subtle);border-radius:8px;padding:16px}.task-item{background:var(--bg-surface);border:1px solid var(--border-subtle);cursor:pointer;border-radius:8px;align-items:flex-start;gap:12px;padding:12px 14px;transition:background .12s;display:flex}.task-item:hover{background:var(--bg-elevated)}.task-item.overdue{border-color:#f851494d}.task-check{border:1.5px solid var(--border-default);cursor:pointer;background:0 0;border-radius:4px;flex-shrink:0;justify-content:center;align-items:center;width:18px;height:18px;margin-top:1px;transition:all .12s;display:flex}.task-check.overdue{border-color:var(--red)}.task-title{color:var(--text-primary);font-size:13px;font-weight:500;line-height:1.4}.task-meta{color:var(--text-muted);flex-wrap:wrap;align-items:center;gap:8px;margin-top:3px;font-size:11px;display:flex}.task-type-badge{background:var(--bg-elevated);color:var(--text-muted);border:1px solid var(--border-subtle);border-radius:3px;padding:1px 6px;font-size:10px}.pa{color:#e6edf3;background:#0d1117;border:none;border-radius:0;flex-direction:column;width:100%;height:100vh;font-family:DM Sans,sans-serif;font-size:13px;display:flex;overflow:hidden}.atb{background:#161b22;border-bottom:1px solid #21262d;flex-shrink:0;align-items:center;gap:10px;height:52px;padding:0 16px;display:flex}.a-name{color:#e6edf3;font-size:13px;font-weight:600}.a-ext{color:#58a6ff;background:#58a6ff1a;border:1px solid #58a6ff33;border-radius:4px;padding:2px 8px;font-family:JetBrains Mono,monospace;font-size:11px}.camp-pill{color:#8b949e;cursor:pointer;background:#1c2128;border:1px solid #30363d;border-radius:6px;align-items:center;gap:5px;padding:3px 9px;font-size:10px;display:flex}.camp-dot{background:#2f81f7;border-radius:50%;width:6px;height:6px}.spacer{flex:1}.ss{cursor:pointer;background:#1c2128;border:1px solid #30363d;border-radius:6px;align-items:center;gap:6px;padding:5px 11px;font-size:12px;display:flex}.ss-dot{border-radius:50%;width:7px;height:7px}.pause-btn{color:#8b949e;cursor:pointer;background:#1c2128;border:1px solid #30363d;border-radius:6px;align-items:center;gap:5px;padding:5px 11px;font-size:12px;display:flex}.pause-btn svg{width:12px;height:12px}.tbu{color:#8b949e;cursor:pointer;border-radius:6px;justify-content:center;align-items:center;width:30px;height:30px;display:flex;position:relative}.tbu svg{width:14px;height:14px}.tb-div{background:#30363d;width:1px;height:18px;margin:0 2px}.sb{background:var(--bg-surface);border-right:1px solid var(--border-subtle);flex-direction:column;flex-shrink:0;width:220px;transition:width .25s cubic-bezier(.4,0,.2,1),opacity .25s;display:flex;overflow:hidden}.sb.collapsed{opacity:0;border-right:none;width:0}.sb-logo-bar{border-bottom:1px solid var(--border-subtle);flex-shrink:0;justify-content:space-between;align-items:center;height:52px;padding:0 16px;display:flex}.sb-logo-img{object-fit:contain;width:auto;max-width:160px;height:26px}.sb-toggle{cursor:pointer;color:var(--text-secondary);min-height:unset;min-width:unset;background:0 0;border:none;justify-content:center;align-items:center;padding:4px;transition:color .12s;display:flex}.sb-toggle:hover{color:var(--text-primary)}.sb-toggle svg{width:16px;height:16px}.sb-body{scrollbar-width:thin;scrollbar-color:var(--border-default) transparent;flex:1;padding:4px 8px 10px;overflow-y:auto}.sb-module-header{align-items:center;gap:6px;padding:14px 16px 6px;display:flex}.sb-mod-dot{background:var(--identity);border-radius:50%;flex-shrink:0;width:6px;height:6px}.sb-mod-name{color:var(--text-primary);font-size:11px;font-weight:600}.sb-sec{margin-bottom:16px}.sb-sec-lbl{letter-spacing:.1em;color:var(--text-muted);text-transform:uppercase;margin-bottom:4px;padding:0 8px;font-size:9px;font-weight:600;display:block}.sb-item{cursor:pointer;color:var(--text-secondary);white-space:nowrap;border-left:2px solid #0000;border-radius:6px;align-items:center;gap:8px;padding:6px 8px;font-size:12.5px;text-decoration:none;transition:background .12s;display:flex;overflow:hidden}.sb-item:hover{background:var(--bg-elevated);color:var(--text-primary)}.sb-item.active{background:var(--brand-dim);color:var(--brand);border-left-color:var(--brand)}.sb-item svg{opacity:.7;flex-shrink:0;width:13px;height:13px}.sb-item.active svg{opacity:1}.sb-item-icon{flex-shrink:0;align-items:center;display:flex}.sb-item-dot{border-radius:50%;flex-shrink:0;width:7px;height:7px;margin-left:auto}.ai-badge{background:var(--purple-dim);color:var(--purple);border:1px solid #bc8cff33;border-radius:3px;margin-left:auto;padding:1px 5px;font-size:8.5px;font-weight:600}.si{white-space:nowrap;border-right:1px solid #21262d;align-items:center;gap:6px;padding:0 14px;display:flex}.si:first-child{padding-left:0}.si-l{color:#484f58;letter-spacing:.06em;text-transform:uppercase;font-size:9px;font-weight:600}.si-v{color:#e6edf3;font-family:JetBrains Mono,monospace;font-size:12px;font-weight:600}.si-v.g{color:#3fb950}.si-v.r{color:#f85149}.si-v.a{color:#d29922}.ai-bar{background:#bc8cff0a;border-bottom:1px solid #bc8cff1f;flex-shrink:0;align-items:center;gap:12px;height:32px;padding:0 16px;display:flex}.ai-live{background:#bc8cff;border-radius:50%;width:6px;height:6px;animation:1.5s infinite aip}@keyframes aip{0%,to{opacity:1}50%{opacity:.4}}.ai-lbl{color:#bc8cff;letter-spacing:.06em;text-transform:uppercase;font-size:10px;font-weight:600}.ai-sep{background:#bc8cff33;width:1px;height:14px}.ai-track-wrap{align-items:center;gap:6px;font-size:10px;display:flex}.ai-track{background:#21262d;border-radius:3px;width:80px;height:5px;overflow:hidden}.ai-fill{background:linear-gradient(90deg,#3fb950,#58a6ff);border-radius:3px;width:72%;height:100%}.ai-badge{border-radius:3px;padding:1px 6px;font-size:10px;font-weight:500}.ai-pos{color:#3fb950;background:#3fb9501a}.ai-neu{color:#58a6ff;background:#58a6ff1a}.ai-neg{color:#f85149;background:#f851491a}.ai-hint{color:#8b949e;text-overflow:ellipsis;white-space:nowrap;max-width:260px;font-size:10px;transition:opacity .3s;overflow:hidden}.ai-hint span{color:#bc8cff;font-weight:500}.cols{flex:1;grid-template-columns:280px 1fr 340px;min-height:0;display:grid;overflow:hidden}.cl{background:#0d1117;border-right:1px solid #21262d;flex-direction:column;display:flex;overflow:hidden}.cl-hd{border-bottom:1px solid #21262d;flex-shrink:0;padding:10px 14px 8px}.cl-title{letter-spacing:.08em;text-transform:uppercase;color:#484f58;margin-bottom:7px;font-size:9px;font-weight:600}.cl-filters{gap:3px;display:flex}.chf{color:#8b949e;cursor:pointer;white-space:nowrap;background:#161b22;border:1px solid #21262d;border-radius:4px;padding:3px 9px;font-size:10px}.chf.active{color:#2f81f7;background:#2f81f714;border-color:#2f81f766}.cl-body{flex:1;overflow-y:auto}.ix{cursor:pointer;border-bottom:1px solid #21262d;align-items:flex-start;gap:10px;padding:10px 14px;display:flex;position:relative}.ix.active{background:#161b22}.ix-icon{border-radius:8px;flex-shrink:0;justify-content:center;align-items:center;width:34px;height:34px;display:flex}.ix-icon svg{width:14px;height:14px}.ix-body{flex:1;min-width:0}.ix-name{color:#e6edf3;white-space:nowrap;text-overflow:ellipsis;font-size:12px;font-weight:600;overflow:hidden}.ix-row{justify-content:space-between;align-items:center;margin-bottom:2px;display:flex}.ix-time{color:#484f58;white-space:nowrap;flex-shrink:0;font-family:JetBrains Mono,monospace;font-size:9px}.ix-unread{color:#fff;background:#2f81f7;border-radius:8px;flex-shrink:0;justify-content:center;align-items:center;min-width:16px;height:16px;padding:0 4px;font-size:9px;font-weight:600;display:flex}.cc{background:#0d1117;border-right:1px solid #21262d;flex-direction:column;display:flex;overflow:hidden}.cc-hd{background:#161b22;border-bottom:1px solid #21262d;flex-shrink:0;align-items:center;gap:12px;padding:10px 16px;display:flex}.cc-info{flex:1;min-width:0}.cc-name{color:#e6edf3;align-items:center;gap:6px;font-size:14px;font-weight:600;display:flex}.cc-meta{color:#8b949e;flex-wrap:wrap;align-items:center;gap:6px;margin-top:2px;font-size:10px;display:flex}.cc-timer{color:#3fb950;flex-shrink:0;font-family:JetBrains Mono,monospace;font-size:22px;font-weight:500;animation:2s infinite tpulse}@keyframes tpulse{0%,to{opacity:1}50%{opacity:.65}}.cc-actions{flex-shrink:0;gap:5px;display:flex}.cc-btn{color:#8b949e;cursor:pointer;white-space:nowrap;background:#1c2128;border:1px solid #30363d;border-radius:5px;align-items:center;gap:4px;padding:5px 10px;font-size:11px;display:flex}.cc-btn svg{width:11px;height:11px}.cc-btn.resolve{color:#3fb950;background:#3fb95014;border-color:#3fb9504d}.ctrls{border-bottom:1px solid #21262d;flex-shrink:0;gap:5px;padding:8px 16px;display:flex}.ctrl{color:#8b949e;cursor:pointer;background:#161b22;border:1px solid #21262d;border-radius:5px;align-items:center;gap:4px;padding:4px 10px;font-size:11px;display:flex}.ctrl svg{width:11px;height:11px}.cc-body{flex-direction:column;flex:1;gap:12px;padding:16px;display:flex;overflow-y:auto}.tl-item{align-items:flex-start;gap:10px;display:flex}.tl-dc{flex-direction:column;flex-shrink:0;align-items:center;padding-top:3px;display:flex}.tl-dot{border-radius:50%;flex-shrink:0;width:8px;height:8px}.tl-line{background:var(--border-subtle);flex:1;width:1px;min-height:20px;margin-top:4px}.tl-c{flex:1;min-width:0}.tl-title{color:var(--text-primary);margin-bottom:2px;font-size:12px;font-weight:500}.tl-sub{color:var(--text-secondary);font-size:10px;line-height:1.4}.tl-time{color:var(--text-muted);font-size:9px;font-family:var(--font-mono);margin-top:2px}.int-note{background:var(--amber-dim);border:1px solid var(--amber);border-radius:7px;padding:9px 12px}.in-lbl{letter-spacing:.08em;text-transform:uppercase;color:var(--amber);align-items:center;gap:5px;margin-bottom:4px;font-size:9px;font-weight:600;display:flex}.in-lbl svg{width:10px;height:10px}.in-txt{color:var(--text-secondary);font-size:11px;font-style:italic;line-height:1.5}.cc-input{border-top:1px solid #21262d;flex-shrink:0}.cc-toolbar{background:#161b22;border-bottom:1px solid #21262d;align-items:center;gap:3px;padding:6px 12px;display:flex}.it-btn{color:#8b949e;cursor:pointer;border-radius:5px;justify-content:center;align-items:center;width:28px;height:28px;display:flex}.it-btn svg{width:13px;height:13px}.it-div{background:#21262d;width:1px;height:16px;margin:0 2px}.it-txt{color:#8b949e;cursor:pointer;border:1px solid #0000;border-radius:4px;align-items:center;gap:4px;padding:3px 8px;font-size:11px;display:flex}.it-txt.ai{color:#bc8cff;background:#bc8cff0a;border-color:#bc8cff33}.it-txt.note{color:#d29922;background:#d299220a;border-color:#d2992233}.it-txt svg{width:12px;height:12px}.cc-input-box{align-items:flex-end;gap:8px;padding:10px 14px;display:flex}.cc-ta{color:#e6edf3;resize:none;background:0 0;border:none;outline:none;flex:1;font-family:DM Sans,sans-serif;font-size:13px;line-height:1.5}.cc-ta::placeholder{color:#484f58}.send{cursor:pointer;background:#2f81f7;border-radius:7px;flex-shrink:0;justify-content:center;align-items:center;width:34px;height:34px;display:flex}.send svg{color:#fff;width:15px;height:15px}.cr{background:#0d1117;flex-direction:column;display:flex;overflow:hidden}.cr-tabs{border-bottom:1px solid #21262d;flex-shrink:0;display:flex}.cr-tab{color:#8b949e;cursor:pointer;white-space:nowrap;border-bottom:2px solid #0000;flex:1;justify-content:center;align-items:center;gap:5px;height:38px;font-size:11px;font-weight:500;display:flex}.cr-tab.active{color:#2f81f7;border-bottom-color:#2f81f7}.cr-tab svg{width:12px;height:12px}.cr-body{flex-direction:column;flex:1;gap:10px;padding:14px;display:flex;overflow-y:auto}.c-hd{align-items:center;gap:10px;display:flex}.c-av{color:#bc8cff;background:#bc8cff1f;border:2px solid #bc8cff40;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:44px;height:44px;font-size:15px;font-weight:600;display:flex}.c-name{color:#e6edf3;align-items:center;gap:6px;font-size:14px;font-weight:600;display:flex}.c-co{color:#8b949e;margin-top:2px;font-size:11px}.c-tags{flex-wrap:wrap;gap:4px;display:flex}.c-tag{color:#8b949e;background:#161b22;border:1px solid #30363d;border-radius:3px;padding:2px 7px;font-size:9px}.c-tag.vip{color:#d29922;background:#d299220f;border-color:#d2992266}.c-tag.green{color:#3fb950;background:#3fb9500f;border-color:#3fb9504d}.info-grid{grid-template-columns:1fr 1fr;gap:6px;display:grid}.ir-item{background:#161b22;border:1px solid #21262d;border-radius:6px;padding:8px 10px}.ir-lbl{color:#484f58;text-transform:uppercase;letter-spacing:.06em;margin-bottom:3px;font-size:9px;font-weight:600}.ir-val{color:#e6edf3;font-size:11px;font-weight:500}.ir-val.mono{font-family:JetBrains Mono,monospace;font-size:11px}.sec-hd{justify-content:space-between;align-items:center;margin:4px 0 6px;display:flex}.sec-title{letter-spacing:.08em;text-transform:uppercase;color:#484f58;font-size:9px;font-weight:600}.sec-act{color:#2f81f7;cursor:pointer;font-size:10px}.hi{border-bottom:1px solid #21262d;align-items:center;gap:8px;padding:7px 0;display:flex}.hi:last-child{border-bottom:none}.hi-icon{border-radius:5px;flex-shrink:0;justify-content:center;align-items:center;width:26px;height:26px;display:flex}.hi-icon svg{width:11px;height:11px}.hi-meta{flex:1;min-width:0}.hi-title{color:#e6edf3;font-size:11px;font-weight:500}.hi-sub{color:#8b949e;font-size:9px}.hi-time{color:#484f58;white-space:nowrap;font-family:JetBrains Mono,monospace;font-size:9px}.act-grid{grid-template-columns:1fr 1fr;gap:5px;display:grid}.act-btn{cursor:pointer;color:#8b949e;background:#161b22;border:1px solid #21262d;border-radius:6px;justify-content:center;align-items:center;gap:5px;padding:7px 8px;font-size:11px;display:flex}.act-btn svg{flex-shrink:0;width:11px;height:11px}.act-btn.crm{color:#2f81f7;background:#2f81f70a;border-color:#2f81f740;grid-column:1/-1}.divider{background:#21262d;height:1px;margin:2px 0}.note-lbl-row{justify-content:space-between;align-items:center;margin-bottom:6px;display:flex}.note-lbl{letter-spacing:.08em;text-transform:uppercase;color:#484f58;font-size:9px;font-weight:600}.note-status{color:#484f58;align-items:center;gap:4px;font-size:10px;display:flex}.note-dot{background:#484f58;border-radius:50%;width:5px;height:5px}.note-ta{color:#8b949e;resize:none;background:#161b22;border:1px solid #21262d;border-radius:6px;outline:none;width:100%;padding:8px 10px;font-family:DM Sans,sans-serif;font-size:11px;line-height:1.4}.note-actions{justify-content:space-between;align-items:center;margin-top:6px;display:flex}.note-hint{color:#484f58;font-size:9px}.note-save{color:#8b949e;cursor:pointer;background:#161b22;border:1px solid #30363d;border-radius:5px;align-items:center;gap:4px;padding:5px 11px;font-size:10px;display:flex}.note-save svg{width:11px;height:11px}.fb{background:var(--bg-elevated);border-top:1px solid var(--border-subtle);flex-shrink:0;align-items:center;gap:0;height:40px;padding:0 16px;display:flex;overflow:hidden}.fi{border-right:1px solid var(--border-subtle);white-space:nowrap;align-items:center;gap:6px;padding:0 14px;font-size:11px;display:flex}.fi:first-child{padding-left:0}.fi:last-child{border-right:none}.fi svg{width:12px;height:12px;color:var(--text-muted);flex-shrink:0}.fi-l{color:var(--text-muted)}.fi-v{color:#e6edf3;font-family:JetBrains Mono,monospace;font-size:11px;font-weight:600}.fi-v.a{color:#d29922}.tl-item-mb,.int-note-mb{margin-bottom:14px}.it-txt-outline{color:var(--text-secondary);border:1px solid var(--border-subtle)}.camp-label{color:var(--text-secondary);font-size:10px}.tbu-rel{position:relative}.tbu-dot{background:var(--brand);border:1.5px solid var(--bg-base);border-radius:50%;width:6px;height:6px;position:absolute;top:5px;right:5px}.av-sm-brand{background:var(--brand);cursor:pointer;font-size:10px}.si-last{border-right:none}.vip-badge{background:var(--amber-dim);color:var(--amber);border-radius:3px;padding:1px 6px;font-size:10px;font-weight:600}.cc-channel-wa{color:var(--wa);align-items:center;gap:3px;font-size:10px;display:flex}.cc-ticket{color:var(--text-muted)}.ir-val-wa{color:var(--wa)}.ir-val-mono-sm{font-size:10px}.cr-empty{color:var(--text-secondary);font-size:11px}.fi-last{border-right:none;margin-left:auto}.fb-btn{height:26px;padding:0 10px;font-size:11px}.cl-body::-webkit-scrollbar{width:4px}.cc-body::-webkit-scrollbar{width:4px}.cr-body::-webkit-scrollbar{width:4px}.cl-body::-webkit-scrollbar-track{background:0 0}.cc-body::-webkit-scrollbar-track{background:0 0}.cr-body::-webkit-scrollbar-track{background:0 0}.cl-body::-webkit-scrollbar-thumb{background:#30363d;border-radius:2px}.cc-body::-webkit-scrollbar-thumb{background:#30363d;border-radius:2px}.cr-body::-webkit-scrollbar-thumb{background:#30363d;border-radius:2px}.cl-body::-webkit-scrollbar-thumb:hover{background:#484f58}.cc-body::-webkit-scrollbar-thumb:hover{background:#484f58}.cr-body::-webkit-scrollbar-thumb:hover{background:#484f58}.cl-body,.cc-body,.cr-body{scrollbar-width:thin;scrollbar-color:#30363d transparent}.pwd-wrap{position:relative}.pwd-wrap .form-input{padding-right:36px}.pwd-eye{cursor:pointer;color:var(--text-muted);background:0 0;border:none;align-items:center;padding:0;transition:color .12s;display:flex;position:absolute;top:50%;right:10px;transform:translateY(-50%)}.pwd-eye:hover{color:var(--text-primary)}.pwd-eye svg{width:14px;height:14px}input[type=password]::-webkit-credentials-auto-fill-button{visibility:hidden;pointer-events:none;display:none!important}input[type=password]::-webkit-strong-password-auto-fill-button{visibility:hidden;pointer-events:none;display:none!important}.login-bg-wrap{flex-direction:column;justify-content:center;align-items:center;width:100%;min-height:100vh;padding:32px 20px;display:flex;position:relative;overflow:hidden}.login-bg-wrap:before{content:"";pointer-events:none;background-image:linear-gradient(var(--grid-line) 1px, transparent 1px), linear-gradient(90deg, var(--grid-line) 1px, transparent 1px);opacity:.85;background-size:44px 44px;position:absolute;inset:0;-webkit-mask-image:radial-gradient(#000 25%,#0000 80%);mask-image:radial-gradient(#000 25%,#0000 80%)}.login-bg-wrap:after{content:"";pointer-events:none;background:radial-gradient(60% 50% at 25% 25%,#e91e6324 0%,#0000 65%),radial-gradient(50% 60% at 78% 75%,#2f81f724 0%,#0000 65%);position:absolute;inset:0}[data-theme=light] .login-bg-wrap:after{background:radial-gradient(60% 50% at 25% 25%,#e91e631f 0%,#0000 70%),radial-gradient(50% 60% at 78% 75%,#2f81f71f 0%,#0000 70%)}.login-content{z-index:1;background:0 0;flex-direction:column;align-items:center;gap:22px;width:100%;max-width:480px;display:flex;position:relative}.login-topbar{z-index:10;gap:8px;display:flex;position:absolute;top:20px;right:20px}.login-topbar-actions{align-items:center;gap:8px;display:flex}.login-tb-btn{background:var(--bg-surface);border:1px solid var(--border-subtle);color:var(--text-secondary);cursor:pointer;font-size:11.5px;font-family:var(--font-ui);border-radius:8px;align-items:center;gap:6px;padding:7px 11px;transition:all .15s;display:flex}.login-tb-btn:hover{color:var(--text-primary);border-color:var(--border-default)}.login-tb-btn svg{flex-shrink:0;width:16px;height:16px}.login-lang-menu{position:relative}.login-lang-dropdown{background:var(--bg-surface);border:1px solid var(--border-default);z-index:2000;border-radius:8px;min-width:140px;margin-top:4px;position:absolute;top:100%;right:0;overflow:hidden;box-shadow:0 8px 24px #0000004d}.login-lang-option{width:100%;color:var(--text-secondary);cursor:pointer;text-align:left;font-family:var(--font-ui);background:0 0;border:none;align-items:center;gap:8px;padding:8px 12px;font-size:12.5px;transition:background .12s,color .12s;display:flex}.login-lang-option:hover{background:var(--bg-elevated);color:var(--text-primary)}.login-lang-option-active{background:var(--brand-dim);color:var(--brand)}.login-status-banner-container{z-index:999;padding:0 20px;position:fixed;top:62px;left:0;right:0}.login-center-container{flex:1;justify-content:center;align-items:center;margin-top:52px;display:flex}.login-card{background:var(--bg-surface);border:1px solid var(--border-subtle);border-radius:14px;width:100%;padding:40px 48px;box-shadow:0 20px 60px #00000080,0 4px 20px #0000004d}.cal-chip{cursor:pointer;border:1px solid var(--border-default);height:28px;color:var(--text-secondary);font-size:11px;font-weight:500;font-family:var(--font-ui);background:0 0;border-radius:14px;padding:0 12px;transition:all .12s}.cal-chip:hover{color:var(--text-primary);border-color:var(--border-strong)}.cal-chip.active{background:var(--identity-dim);border-color:var(--identity);color:var(--identity)}.cal-day-cell{text-align:center;cursor:pointer;color:var(--text-primary);font-size:11px;font-family:var(--font-ui);background:0 0;border:none;border-radius:6px;width:100%;padding:6px;transition:all .1s;position:relative}.cal-day-cell:hover{background:var(--border-default)}.cal-day-cell.today{background:var(--identity-dim);color:var(--identity);font-weight:600}.cal-day-cell.selected{background:var(--identity);color:#fff;font-weight:600}.cal-day-cell.selected:hover{background:var(--identity)}.cal-event-item{border-left:3px solid var(--border-default);cursor:pointer;border-radius:8px;align-items:stretch;padding:10px 12px;transition:background .12s;display:flex}.cal-event-item:hover{background:var(--bg-elevated)}.cal-event-time{color:var(--text-muted);font-size:10px;font-family:var(--font-mono);margin-bottom:3px}.cal-event-title{color:var(--text-primary);margin-bottom:4px;font-size:12.5px;font-weight:600}.cal-event-meta{color:var(--text-muted);align-items:center;gap:5px;font-size:10.5px;display:flex}.cal-event-status{border-radius:50%;flex-shrink:0;width:5px;height:5px;margin-left:auto}.cal-upcoming-item{cursor:pointer;border-radius:6px;align-items:center;gap:10px;padding:6px 8px;transition:background .12s;display:flex}.cal-upcoming-item:hover{background:var(--bg-elevated)}.cal-upcoming-date{background:var(--bg-elevated);border:1px solid var(--border-subtle);border-radius:6px;flex-direction:column;flex-shrink:0;justify-content:center;align-items:center;width:36px;height:36px;display:flex}.cal-upcoming-date-month{color:var(--text-muted);text-transform:uppercase;font-size:8px;font-weight:600;line-height:1.2}.cal-upcoming-date-day{color:var(--text-primary);font-size:14px;font-weight:700;line-height:1}.cal-upcoming-content{flex:1;min-width:0}.cal-upcoming-title{color:var(--text-primary);white-space:nowrap;text-overflow:ellipsis;margin-bottom:2px;font-size:12px;font-weight:500;overflow:hidden}.cal-upcoming-time{color:var(--text-muted);font-size:10px}@media (width<=580px){.login-card{padding:32px 24px}}.login-card-header{text-align:center;margin-bottom:28px;padding-bottom:0}.login-logo-text{letter-spacing:-.4px;color:var(--text-primary);font-size:22px;font-weight:800;font-family:var(--font-ui);margin:0 0 12px}.login-logo-text span{color:var(--identity)}.login-card-subtitle{color:var(--text-muted);margin:0;font-size:13px;font-weight:400}.login-card-body{padding:0}.login-form{flex-direction:column;gap:16px;display:flex}.login-form-header{text-align:center;margin-bottom:12px}.login-form-title{letter-spacing:-.3px;color:var(--text-primary);font-size:20px;font-weight:700;font-family:var(--font-ui);margin:0 0 6px}.login-form-sub{color:var(--text-muted);font-size:13px;line-height:1.6;font-family:var(--font-ui);margin:0}.login-form-group{flex-direction:column;gap:6px;display:flex}.login-form-label{color:var(--text-secondary);font-size:12.5px;font-weight:500;font-family:var(--font-ui)}.login-form-input{background:var(--bg-elevated);border:1px solid var(--border-default);width:100%;height:40px;color:var(--text-primary);font-size:13.5px;font-family:var(--font-ui);border-radius:8px;outline:none;padding:0 12px;transition:border-color .15s,box-shadow .15s}.login-form-input:focus{border-color:var(--brand);box-shadow:0 0 0 3px var(--brand-dim)}.login-form-input:disabled{opacity:.6;cursor:not-allowed}.login-form-input-wrap{position:relative}.login-form-input-wrap .login-form-input{padding-right:42px}.login-pw-toggle{color:var(--text-muted);cursor:pointer;background:0 0;border:none;border-radius:3px;justify-content:center;align-items:center;width:28px;height:28px;padding:3px;transition:color .15s;display:flex;position:absolute;top:50%;right:11px;transform:translateY(-50%)}.login-pw-toggle:hover:not(:disabled){color:var(--text-secondary)}.login-pw-toggle:disabled{opacity:.6;cursor:not-allowed}.login-pw-toggle svg{width:18px;height:18px}.login-caps-warn{color:var(--amber);align-items:center;gap:6px;margin-top:6px;font-size:11.5px;animation:.2s loginFadeUp;display:flex}@keyframes loginFadeUp{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}.login-caps-warn svg{flex-shrink:0;width:14px;height:14px}.login-form-row{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:16px;margin-bottom:20px;display:flex}.login-check-row{color:var(--text-secondary);cursor:pointer;-webkit-user-select:none;user-select:none;align-items:center;gap:8px;font-size:12.5px;display:inline-flex}.login-check-row input[type=checkbox]{width:15px;height:15px;accent-color:var(--brand);cursor:pointer;flex-shrink:0}.login-link-btn{color:var(--brand);font-size:12.5px;font-family:var(--font-ui);cursor:pointer;white-space:nowrap;background:0 0;border:none;padding:0;transition:color .15s}.login-link-btn:hover:not(:disabled){color:var(--text-primary);text-decoration:underline}.login-link-btn:disabled{opacity:.6;cursor:not-allowed}@media (width<=460px){.login-form-row{flex-direction:column;align-items:flex-start}}.login-btn-primary{background:var(--brand);color:#fff;cursor:pointer;width:100%;height:42px;font-size:14px;font-weight:600;font-family:var(--font-ui);border:none;border-radius:8px;justify-content:center;align-items:center;gap:8px;transition:opacity .15s,transform .1s,background .15s;display:flex}.login-btn-arrow{flex-shrink:0;width:18px;height:18px}.login-btn-primary:hover:not(:disabled){opacity:.9}.login-btn-primary:active:not(:disabled){transform:scale(.99)}.login-btn-primary:disabled{opacity:.6;cursor:not-allowed}.login-btn-secondary{background:var(--bg-elevated);border:1px solid var(--border-default);width:100%;height:42px;color:var(--text-primary);cursor:pointer;font-size:14px;font-weight:600;font-family:var(--font-ui);border-radius:8px;transition:background .15s,border-color .15s}.login-btn-secondary:hover:not(:disabled){background:var(--bg-overlay);border-color:var(--border-strong)}.login-btn-secondary:disabled{opacity:.6;cursor:not-allowed}.login-spinner{border:2px solid #ffffff4d;border-top-color:#fff;border-radius:50%;width:18px;height:18px;animation:.6s linear infinite login-spin}@keyframes login-spin{to{transform:rotate(360deg)}}.login-step-dots{justify-content:center;gap:8px;margin-bottom:24px;display:flex}.login-step-dot{background:var(--border-default);border-radius:50%;width:6px;height:6px;transition:all .25s}.login-step-dot.active{background:var(--brand);border-radius:3px;width:22px}.login-step-dot.done{background:var(--green)}.login-banner{border-radius:8px;align-items:center;gap:8px;margin-bottom:16px;padding:10px 14px;font-size:12.5px;display:flex}.login-banner-icon{flex-shrink:0;justify-content:center;align-items:center;width:18px;height:18px;display:flex}.login-banner-icon svg{width:100%;height:100%}.login-banner-message{flex:1}.login-banner-error{background:var(--red-dim);color:var(--red);border:1px solid #f8514940}.login-banner-warning{background:var(--amber-dim);color:var(--amber);border:1px solid #d2992240}.login-banner-info{background:var(--blue-dim);color:var(--blue);border:1px solid #58a6ff40}.login-banner-success{background:var(--green-dim);color:var(--green);border:1px solid #3fb95040}.login-2fa-container{flex-direction:column;gap:16px;display:flex}.login-account-pill{background:var(--bg-elevated);border:1px solid var(--border-default);border-radius:20px;justify-content:space-between;align-items:center;gap:12px;margin-bottom:8px;padding:8px 14px;display:flex}.login-account-email{font-family:var(--font-mono);color:var(--text-primary);text-overflow:ellipsis;white-space:nowrap;flex:1;font-size:12.5px;overflow:hidden}.login-change-email-btn{color:var(--brand);cursor:pointer;font-size:12.5px;font-family:var(--font-ui);background:0 0;border:none;border-radius:4px;padding:4px 8px;transition:background .15s}.login-change-email-btn:hover:not(:disabled){background:var(--brand-dim)}.login-change-email-btn:disabled{opacity:.6;cursor:not-allowed}.login-method-tabs{gap:8px;margin-bottom:16px;display:flex}.login-method-tab{background:var(--bg-elevated);border:1px solid var(--border-default);color:var(--text-secondary);cursor:pointer;font-family:var(--font-ui);border-radius:8px;flex:1;justify-content:center;align-items:center;gap:6px;padding:10px 12px;font-size:12.5px;transition:all .15s;display:flex}.login-method-tab:hover:not(:disabled){background:var(--bg-overlay);color:var(--text-primary)}.login-method-tab-active{background:var(--brand-dim);border-color:var(--brand);color:var(--brand)}.login-method-tab:disabled{opacity:.6;cursor:not-allowed}.login-method-icon{font-size:16px}.login-method-label{white-space:nowrap}.login-otp-section{flex-direction:column;gap:12px;display:flex}.login-otp-label{color:var(--text-secondary);margin:0;font-size:12.5px}.login-otp-grid{grid-template-columns:repeat(6,1fr);gap:8px;display:grid}.login-otp-input{background:var(--bg-elevated);border:1px solid var(--border-default);width:100%;height:48px;color:var(--text-primary);font-family:var(--font-mono);text-align:center;border-radius:8px;outline:none;font-size:18px;font-weight:600;transition:border-color .15s,box-shadow .15s}.login-otp-input:focus{border-color:var(--brand);box-shadow:0 0 0 3px var(--brand-dim)}.login-otp-input:disabled{opacity:.6;cursor:not-allowed}.login-resend-wrapper{justify-content:center;display:flex}.login-resend-btn{color:var(--brand);cursor:pointer;font-size:12.5px;font-family:var(--font-ui);background:0 0;border:none;border-radius:4px;padding:4px 8px;transition:background .15s}.login-resend-btn:hover:not(:disabled){background:var(--brand-dim)}.login-resend-btn:disabled{opacity:.6;cursor:not-allowed}.login-verify-message{color:var(--text-secondary);justify-content:center;align-items:center;gap:8px;padding:12px;font-size:12.5px;display:flex}.login-forgot-header{margin-bottom:20px}.login-forgot-title{color:var(--text-primary);margin:0 0 6px;font-size:16px;font-weight:600}.login-forgot-subtitle{color:var(--text-secondary);margin:0;font-size:12.5px}.login-forgot-buttons{flex-direction:column;gap:8px;display:flex}.login-success-container{flex-direction:column;align-items:center;gap:16px;padding:24px 0;display:flex}.login-success-icon{background:var(--green-dim);width:48px;height:48px;color:var(--green);border:1px solid #3fb95040;border-radius:50%;justify-content:center;align-items:center;display:flex}.login-success-icon svg{width:24px;height:24px}.login-success-title{color:var(--text-primary);text-align:center;margin:0;font-size:16px;font-weight:600}.login-success-message{color:var(--text-secondary);text-align:center;margin:0;font-size:13px}.login-loading-bar{background:var(--border-default);border-radius:2px;width:100%;height:3px;overflow:hidden}.login-loading-bar-fill{background:linear-gradient(90deg, var(--brand), var(--identity));height:100%;animation:2s infinite login-loading}@keyframes login-loading{0%{width:0}50%{width:100%}to{width:0}}.login-locked-container,.login-disabled-container{flex-direction:column;align-items:center;gap:16px;padding:24px 0;display:flex}.login-lockout-icon,.login-disabled-icon{background:var(--red-dim);width:48px;height:48px;color:var(--red);border:1px solid #f8514940;border-radius:50%;justify-content:center;align-items:center;display:flex}.login-lockout-icon svg,.login-disabled-icon svg{width:24px;height:24px}.login-locked-title,.login-disabled-title{color:var(--text-primary);text-align:center;margin:0;font-size:16px;font-weight:600}.login-locked-message,.login-disabled-message{color:var(--text-secondary);text-align:center;max-width:280px;margin:0;font-size:13px}.login-lockout-timer{background:var(--bg-elevated);border-radius:8px;flex-direction:column;align-items:center;gap:8px;padding:16px;display:flex}.login-timer-label{color:var(--text-secondary);font-size:12.5px}.login-timer-value{font-family:var(--font-mono);color:var(--red);font-size:24px;font-weight:600}.login-lockout-hint,.login-disabled-hint{color:var(--text-muted);text-align:center;margin:0;font-size:12px}.login-footer-meta{background:0 0;flex-direction:column;align-items:center;gap:10px;width:100%;display:flex}.login-trust-row{opacity:.7;background:0 0;flex-wrap:wrap;justify-content:center;align-items:center;gap:14px;display:flex}.login-trust-badge{letter-spacing:.05em;color:var(--text-muted);text-transform:uppercase;border:1px solid var(--border-subtle);background:var(--bg-surface);border-radius:4px;align-items:center;gap:5px;padding:4px 9px;font-size:10px;font-weight:600;display:inline-flex}.login-trust-badge svg{color:var(--green);opacity:.8;flex-shrink:0}.login-footer-row{color:var(--text-muted);background:0 0;flex-wrap:wrap;justify-content:center;align-items:center;gap:10px;font-size:11px;display:flex}.login-footer-row a{color:inherit;text-decoration:none}.login-footer-row a:hover{color:var(--text-secondary)}.login-footer-sep{background:var(--border-default);border-radius:50%;flex-shrink:0;width:3px;height:3px}.login-secure-pill{align-items:center;gap:5px;display:inline-flex}.entity-card{background:var(--bg-surface);border:1px solid var(--border-default);border-radius:var(--radius-lg);border-left:3px solid var(--border-subtle);cursor:pointer;flex-direction:column;gap:12px;padding:16px;transition:border-color .15s,background .15s,box-shadow .12s,transform .12s;display:flex;position:relative}.entity-card:hover{background:var(--bg-elevated);transform:translateY(-1px);box-shadow:0 2px 8px #00000040}.entity-card.contact--vip{border-left-color:var(--purple)}.entity-card.contact--nuevo{border-left-color:var(--green)}.entity-card.contact--riesgo{border-left-color:var(--amber)}.entity-card.contact--bloqueado{border-left-color:var(--red);opacity:.65}.card-header{align-items:flex-start;gap:12px;display:flex}.card-avatar{color:#fff;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:40px;height:40px;font-size:14px;font-weight:700;display:flex}.card-title{color:var(--text-primary);white-space:nowrap;text-overflow:ellipsis;font-size:13px;font-weight:600;overflow:hidden}.card-subtitle{color:var(--text-secondary);white-space:nowrap;text-overflow:ellipsis;font-size:11px;overflow:hidden}.card-meta{flex:1;min-width:0}.card-stats{grid-template-columns:repeat(4,1fr);gap:12px;display:grid}.card-stat{flex-direction:column;gap:4px;display:flex}.card-stat-val{font-family:var(--font-mono);color:var(--text-primary);font-size:13px;font-weight:600}.card-stat-lbl{color:var(--text-muted);font-size:10px}.flex-col{flex-direction:column;display:flex}.flex-row{flex-direction:row;display:flex}.gap-2{gap:8px}.gap-3{gap:12px}.gap-4{gap:16px}.mb-0{margin-bottom:0}.mb-2{margin-bottom:8px}.mb-4{margin-bottom:16px}.mb-6{margin-bottom:24px}.text-primary{color:var(--text-primary)}[disabled]{opacity:.55;cursor:not-allowed}@media (width<=639px){.page-content{padding:16px}.pg-hd{flex-direction:column;gap:16px;margin-bottom:16px}.pg-hd>div:last-child{width:100%}.pg-actions{flex-direction:column;width:100%}.pg-actions>*{width:100%}[style*="grid-template-columns:repeat(5"]{grid-template-columns:repeat(3,1fr)!important}[style*="grid-template-columns:repeat(6"]{grid-template-columns:repeat(2,1fr)!important}[style*="grid-template-columns:repeat(2"]{grid-template-columns:1fr!important}.btn{height:36px;font-size:13px}.form-input:not(.no-resize),.form-select:not(.no-resize){height:36px;font-size:14px}.form-row{grid-template-columns:1fr;gap:10px}.entity-card{gap:8px;padding:12px}.card-header{flex-wrap:wrap}.card-stats{grid-template-columns:repeat(2,1fr);gap:8px}.nr{width:44px}.sb{display:none}.nr.sb-hidden{width:44px}.filter-bar{flex-wrap:wrap;gap:8px;margin-bottom:12px;padding:8px 0}.filter-search{flex:1;min-width:100%;max-width:none}.filter-bar select{min-width:100px}.pagination{flex-direction:column;gap:8px;padding:8px}.pag-perpage,.pag-btns{width:100%}.slideover{max-width:100%;width:100%!important}.so-hd,.so-body{padding:12px 16px}}@media (width>=640px) and (width<=1023px){.page-content{padding:18px}[style*="grid-template-columns:repeat(5"],[style*="grid-template-columns:repeat(6"]{grid-template-columns:repeat(3,1fr)!important}.form-row{grid-template-columns:1fr;gap:10px}.filter-bar{flex-wrap:wrap}.slideover{max-width:500px;width:90%!important}}@media (hover:none) and (pointer:coarse){.btn{min-height:unset;min-width:unset}.form-input:not(.no-resize):not(.so-body .form-input),.form-select:not(.no-resize):not(.so-body .form-select){height:40px}.slideover .so-body .form-input,.slideover .so-body .form-select{height:34px!important}.entity-card:hover{transform:none}[role=button].btn,a[role=button]{min-height:44px}}[data-theme=light]{--bg-base:#eceef4;--bg-surface:#fff;--bg-elevated:#f3f4f8;--bg-overlay:#e6e8f0;--text-primary:#1a1f2e;--text-secondary:#4b5263;--text-muted:#8891a4;--border-subtle:#d8dce8;--border-default:#bec5d4;--border-strong:#9199aa;--grid-line:#bec5d4;--green-dim:#22a0441a;--green-border:#22a04447;--amber-dim:#bf87001a;--amber-border:#bf870047;--red-dim:#d73a4917;--red-border:#d73a4947;--blue-dim:#2f81f717;--brand-dim:#2f81f717;--brand-border:#2f81f747;--purple-dim:#8250df17;--wa-dim:#25a85e1a;--wa-border:#25a85e4d;--fb-dim:#1877f21a;--ig-dim:#e1306c1a;--sms-dim:#ff6b351a;--green:#1a7f37;--amber:#9a6700;--red:#cf222e;--blue:#0969da;--purple:#8250df;--brand:#0969da;--wa:#1a7f37;--fb:#1877f2;--ig:#e1306c;--sms:#ff6b35}[data-theme=light] .nr{background:#1c2128;border-right:1px solid #2d333b;box-shadow:2px 0 12px #0000001f}[data-theme=light] .nr-item{color:#ffffff73}[data-theme=light] .nr-item:hover{color:#ffffffbf;background:#ffffff0f}[data-theme=light] .nr-item.active{color:var(--identity)}[data-theme=light] .sb{background:#f7f8fc;border-right-color:#d8dce8}[data-theme=light] .sb-logo-bar{background:#f0f2f7;border-bottom-color:#d8dce8}[data-theme=light] .tb{background:#fff;border-bottom-color:#d8dce8;box-shadow:0 1px 3px #0000000f}[data-theme=light] .tb-search,[data-theme=light] .tb-tenant{background:#f3f4f8;border-color:#bec5d4}[data-theme=light] .card,[data-theme=light] .monitor-card,[data-theme=light] .agent-card,[data-theme=light] .contact-card,[data-theme=light] .camp-card,[data-theme=light] .dialer-card,[data-theme=light] .task-item,[data-theme=light] .data-table-wrap{box-shadow:0 1px 3px #00000012,0 1px 2px #0000000a}[data-theme=light] .metric-mini{box-shadow:0 1px 3px #0000000f}[data-theme=light] .form-input,[data-theme=light] .form-select,[data-theme=light] .form-textarea{color:#1a1f2e;background:#f3f4f8;border-color:#bec5d4}[data-theme=light] .vt-btn.active{box-shadow:0 1px 3px #0000001f}[data-theme=light] .pagination{background:#f3f4f8}[data-theme=light] .pag-btn,[data-theme=light] .slideover,[data-theme=light] .modal{background:#fff}[data-theme=light] .toast{background:#fff;box-shadow:0 4px 20px #0000001f}[data-theme=light] .btn{color:#1a1f2e;border-color:#bec5d4;background-color:#fff!important}[data-theme=light] .btn:hover{background-color:#f3f4f8!important}[data-theme=light] .btn-primary{color:#fff;border-color:#0969da;background-color:#0969da!important}[data-theme=light] .btn-primary:hover{background-color:#0860c8!important}[data-theme=light] .btn-danger{color:#cf222e;border-color:#cf222e47;background-color:#cf222e14!important}[data-theme=light] .btn-warn{color:#9a6700;border-color:#9a670047;background-color:#9a670014!important}[data-theme=light] .terminal,[data-theme=light] .terminal-bar,[data-theme=light] .terminal-input-row{background:#1c2128}.content{background:var(--bg-base);scrollbar-width:thin;scrollbar-color:var(--border-default) transparent;flex:1;padding:20px;overflow-y:auto}.shell{height:100vh;display:flex;overflow:hidden}.main{flex-direction:column;flex:1;min-width:0;display:flex;overflow:hidden}table{border-collapse:collapse;width:100%}thead th{text-align:left;letter-spacing:.06em;color:var(--text-muted);text-transform:uppercase;border-bottom:1px solid var(--border-subtle);background:var(--bg-surface);white-space:nowrap;cursor:pointer;-webkit-user-select:none;user-select:none;padding:9px 12px;font-size:10px;font-weight:600}thead th:hover{color:var(--text-secondary)}tbody tr{cursor:pointer;transition:background .1s}tbody tr:hover{background:var(--bg-elevated)}td{color:var(--text-secondary);border-bottom:1px solid var(--border-subtle);padding:9px 12px;font-size:12.5px}tbody tr:last-child td{border-bottom:none}tbody tr.selected td{background:#2f81f70d}.table-wrap{background:var(--bg-surface);border:1px solid var(--border-subtle);border-radius:8px;overflow:hidden}.td-p{color:var(--text-primary);font-weight:500}.td-host{font-family:var(--font-mono);color:var(--text-muted);margin-top:2px;font-size:10.5px}.row-actions{opacity:0;justify-content:flex-end;gap:4px;transition:opacity .12s;display:flex}.bulk-bar{background:var(--brand-dim);border-bottom:1px solid var(--brand-border);align-items:center;gap:8px;padding:8px 16px;display:none}.bulk-bar.visible{display:flex}.bulk-count{color:var(--brand);flex:1;font-size:12px;font-weight:600}.vip-badge{background:var(--purple-dim);color:var(--purple);border-radius:3px;margin-left:6px;padding:1px 5px;font-size:9px;font-weight:600}.fcr-badge{background:var(--green-dim);color:var(--green);border-radius:3px;padding:1px 6px;font-size:10px;font-weight:600}.cb{border:1.5px solid var(--border-default);cursor:pointer;border-radius:3px;flex-shrink:0;justify-content:center;align-items:center;width:14px;height:14px;transition:all .12s;display:inline-flex}.cb.checked{background:var(--brand);border-color:var(--brand)}.page-btns{gap:4px;display:flex}.page-info{color:var(--text-muted);font-size:12px}.td-secondary{color:var(--text-secondary);font-size:12px}.td-date{color:var(--text-muted);font-size:11px;font-family:var(--font-mono)}.pg-btn{cursor:pointer;border:1px solid var(--border-subtle);background:var(--bg-surface);width:28px;height:28px;color:var(--text-secondary);font-size:12px;font-family:var(--font-ui);border-radius:5px;justify-content:center;align-items:center;transition:all .12s;display:flex}.pg-btn:hover{border-color:var(--border-default);color:var(--text-primary)}.pg-btn.active{background:var(--brand);border-color:var(--brand);color:#fff}.timer-val{font-family:var(--font-mono);font-size:12px}.kpi-row{grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;margin-bottom:16px;display:grid}.kpi{background:var(--bg-surface);border:1px solid var(--border-subtle);border-radius:8px;padding:14px;position:relative;overflow:hidden}.kpi-lbl{color:var(--text-secondary);margin-bottom:5px;font-size:10px;font-weight:500}.kpi-val{color:var(--text-primary);font-size:24px;font-weight:600;font-family:var(--font-mono);margin-bottom:4px;line-height:1}.kpi-sub{color:var(--text-muted);font-size:11px}.kpi-icon{border-radius:6px;justify-content:center;align-items:center;width:28px;height:28px;display:flex;position:absolute;top:12px;right:12px}.kpi-icon svg{width:13px;height:13px}.kpi-bar{background:var(--border-subtle);height:2px;position:absolute;bottom:0;left:0;right:0}.kpi-fill{height:100%}.kpi-trend{align-items:center;gap:3px;margin-top:4px;font-size:11px;display:flex}.st-pill{border-radius:4px;align-items:center;gap:5px;width:fit-content;max-width:100%;padding:3px 9px;font-size:11px;font-weight:600;display:inline-flex}.st-dot{border-radius:50%;flex-shrink:0;width:6px;height:6px}.st-ok{background:var(--green-dim);color:var(--green)}.st-ok .st-dot{background:var(--green);animation:2s infinite pulse}.st-warn{background:var(--amber-dim);color:var(--amber)}.st-warn .st-dot{background:var(--amber)}.st-error{background:var(--red-dim);color:var(--red)}.st-error .st-dot{background:var(--red)}.st-off{color:var(--text-secondary);background:#8b949e1a}.st-off .st-dot{background:var(--text-secondary)}.st-live{background:var(--brand-dim);color:var(--brand)}.st-live .st-dot{background:var(--brand);animation:2s infinite pulse}.ext-num{font-family:var(--font-mono);color:var(--blue);background:var(--blue-dim);border-radius:4px;padding:2px 8px;font-size:12px;font-weight:500}.type-pill{border:1px solid var(--border-subtle);color:var(--text-muted);background:var(--bg-elevated);border-radius:3px;padding:2px 7px;font-size:10px}.chip{background:var(--brand-dim);border:1px solid var(--brand-border);color:var(--brand);border-radius:4px;align-items:center;gap:4px;padding:2px 8px;font-size:11px;font-weight:500;display:flex}.chip-wrap{background:var(--bg-elevated);border:1px solid var(--border-default);cursor:text;border-radius:6px;flex-wrap:wrap;align-items:center;gap:5px;min-height:34px;padding:4px 8px;transition:border-color .12s;display:flex}.chip-wrap:focus-within{border-color:var(--brand)}.chip-x{cursor:pointer;opacity:.7;color:inherit;background:0 0;border:none;padding:0;font-size:12px;line-height:1}.chip-x:hover{opacity:1}.av{color:#fff;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:36px;height:36px;font-size:13px;font-weight:600;display:inline-flex;position:relative}.av-sm{color:#fff;vertical-align:middle;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:26px;height:26px;margin-right:6px;font-size:10px;font-weight:600;display:inline-flex}.cell-agent{align-items:center;gap:8px;display:flex}.cell-agent-av{flex-shrink:0}.cell-agent-name{color:var(--text-primary);font-size:13px;font-weight:500;line-height:1.2}.cell-agent-sub{color:var(--text-muted);margin-top:1px;font-size:11.5px}.ext-filter-btn{height:26px;padding:0 8px;font-size:11px}.ext-bulk-btn{height:28px;padding:0 10px;font-size:12px}.ext-card{cursor:pointer}.ext-card-hd-inner{align-items:center;gap:8px;display:flex}.ext-card-name{font-size:13px;font-weight:500}.ext-card-tags{flex-wrap:wrap;gap:8px;display:flex}.ext-card-muted{color:var(--text-muted);font-size:11px}.ext-card-device{margin-top:6px}.ext-col-chk{width:36px}.ext-col-ext{width:90px}.ext-col-type{width:80px}.ext-col-queue{width:160px;color:var(--text-secondary);font-size:12px}.ext-col-status{width:130px}.ext-col-time{text-align:right;width:90px}.ext-col-actions{text-align:right;width:80px}.ext-queue-select{color:var(--text-muted);cursor:pointer;background:0 0;border:none;outline:none;font-size:12px}.ext-sip-user{opacity:.7}.pc-full{height:100%}.log-row{gap:12px;margin-bottom:2px;display:flex}.log-ts{color:var(--text-muted);white-space:nowrap}.log-level{min-width:60px;font-weight:600}.log-svc{color:var(--brand);min-width:50px}.log-msg{color:var(--text-primary);flex:1}.pg-title-flex{align-items:center;gap:10px;display:flex}.ia-badge{animation:2s infinite pulse}.two-col-chart{grid-template-columns:1fr 1fr;gap:16px;display:grid}.col-stack{flex-direction:column;gap:16px;display:flex}.chart-card{background:var(--bg-surface);border:1px solid var(--border-subtle);border-radius:8px;padding:16px}.chart-card-gh{background:var(--bg-surface);border:1px solid var(--border-subtle);border-radius:8px;overflow:hidden}.chart-title{margin-bottom:12px;font-size:13px;font-weight:600}.card-hd-bb{border-bottom:1px solid var(--border-subtle);padding:12px 16px;font-size:13px;font-weight:600}.card-bd-pad{flex-direction:column;gap:10px;padding:12px 16px;display:flex}.rec-item-bg{background:var(--bg-elevated);border-radius:6px;padding:10px 12px}.rec-top{justify-content:space-between;align-items:flex-start;gap:8px;margin-bottom:4px;display:flex}.rec-body{flex:1;min-width:0}.rec-title{margin-bottom:2px;font-size:12px;font-weight:500}.rec-desc{color:var(--text-muted);font-size:11px;line-height:1.4}.card-bd-tight{flex-direction:column;gap:8px;padding:12px 16px;display:flex}.anom-header{align-items:center;gap:8px;margin-bottom:4px;display:flex}.anom-ts{color:var(--text-muted);font-size:11px}.anom-msg{margin-bottom:6px;font-size:12px}.btn-xs{height:24px;padding:0 8px;font-size:11px}.pred-grid{grid-template-columns:repeat(7,1fr);gap:8px;display:grid}.pred-card{background:var(--bg-elevated);text-align:center;border-radius:6px;padding:12px}.pred-day{color:var(--text-muted);margin-bottom:6px;font-size:11px}.pred-vol{margin-bottom:4px;font-size:16px;font-weight:600}.pred-vs{font-size:10px}.impacto-badge{font-size:10px;font-weight:700}.av-dot{border:2px solid var(--bg-surface);border-radius:50%;width:10px;height:10px;position:absolute;bottom:0;right:0}.so-subtitle{color:var(--text-muted);font-size:11.5px}.so-footer-error{color:var(--red);flex:1;align-items:center;gap:6px;font-size:12px;display:none}.so-footer-error.visible{display:flex}.form-hint{color:var(--text-muted);margin-top:3px;font-size:11px;line-height:1.5}.form-textarea{background:var(--bg-elevated);border:1px solid var(--border-default);color:var(--text-primary);font-size:12.5px;font-family:var(--font-ui);resize:vertical;border-radius:6px;outline:none;width:100%;min-height:70px;padding:10px;line-height:1.5;transition:border-color .12s}.form-textarea:focus{border-color:var(--brand);box-shadow:0 0 0 3px var(--brand-dim)}.form-textarea.error{border-color:var(--red);background:var(--red-dim)}.form-badge{border-radius:3px;padding:1px 5px;font-size:9px;font-weight:600}.form-input-wrap{position:relative}.field-success{color:var(--green);align-items:center;gap:4px;margin-top:4px;font-size:11px;display:none}.field-success.visible{display:flex}.btn-sm{border:1px solid var(--border-default);background:var(--bg-surface);height:26px;color:var(--text-secondary);cursor:pointer;border-radius:5px;align-items:center;gap:5px;padding:0 10px;font-size:11.5px;display:inline-flex}.btn-sm:hover{background:var(--bg-elevated);color:var(--text-primary)}.btn-icon{border:1px solid var(--border-subtle);width:28px;height:28px;color:var(--text-secondary);cursor:pointer;background:0 0;border-radius:6px;justify-content:center;align-items:center;padding:0;transition:all .12s;display:inline-flex}.btn-icon:hover{background:var(--bg-elevated);color:var(--text-primary)}.btn-icon.danger{color:var(--text-secondary)}.btn-icon.danger:hover{background:var(--red-dim,#f851491f);color:var(--red);border-color:#f8514940}.btn-ghost{color:var(--text-secondary);background:0 0;border-color:#0000}.btn-ghost:hover{background:var(--bg-elevated);color:var(--text-primary)}.btn-success{background:var(--green-dim);color:var(--green);border-color:#3fb9504d}.btn-success:hover{background:#3fb95033}.codec-grid{grid-template-columns:repeat(3,1fr);gap:6px;display:grid}.codec-item{background:var(--bg-elevated);border:1px solid var(--border-subtle);cursor:pointer;border-radius:5px;align-items:center;gap:6px;padding:6px 8px;transition:all .12s;display:flex}.codec-item:hover{border-color:var(--border-default)}.codec-item.selected{background:var(--brand-dim);border-color:var(--brand-border)}.ci-dot{background:var(--border-strong);border-radius:50%;flex-shrink:0;width:8px;height:8px;transition:background .12s}.codec-item.selected .ci-dot{background:var(--brand)}.ci-label{font-size:11px;font-weight:500}.tb-tenant{border:1px solid var(--border-subtle);background:var(--bg-elevated);cursor:pointer;height:30px;color:var(--text-secondary);white-space:nowrap;border-radius:6px;align-items:center;gap:5px;padding:0 10px;font-size:12px;transition:border-color .15s;display:flex}.tb-tenant:hover{border-color:var(--border-default);color:var(--text-primary)}.tb-tenant-name{text-overflow:ellipsis;max-width:140px;font-weight:500;overflow:hidden}.form-section-title{letter-spacing:.1em;text-transform:uppercase;color:var(--text-muted);border-bottom:1px solid var(--border-subtle);align-items:center;gap:6px;margin-bottom:12px;padding-bottom:8px;font-size:10px;font-weight:600;display:flex}.form-section-title svg{flex-shrink:0;width:13px;height:13px}.info-card{background:var(--bg-elevated);border:1px solid var(--border-subtle);border-radius:7px;align-items:flex-start;gap:10px;margin-bottom:14px;padding:12px 14px;display:flex}.info-card svg{width:14px;height:14px;color:var(--text-muted);flex-shrink:0;margin-top:1px}.info-card-text{color:var(--text-secondary);font-size:12px;line-height:1.6}.req{color:var(--red);margin-left:1px}.opt{color:var(--text-muted);font-size:10px;font-weight:400}.view-toggle{border:1px solid var(--border-default);border-radius:6px;height:32px;display:flex;overflow:hidden}.vt-btn{height:32px;color:var(--text-secondary);background:var(--bg-surface);cursor:pointer;white-space:nowrap;border:none;align-items:center;gap:5px;padding:0 12px;font-size:12px;font-weight:500;transition:all .12s;display:flex}.vt-btn:hover{background:var(--bg-elevated);color:var(--text-primary)}.vt-btn.active{background:var(--bg-elevated);color:var(--text-primary);box-shadow:0 1px 3px #0000001f}.vt-btn svg{flex-shrink:0}tr:hover .row-actions{opacity:1}.live-dot{background:var(--red);border-radius:50%;flex-shrink:0;width:6px;height:6px;animation:2s infinite pulse;display:inline-block}.channel-card{background:var(--bg-surface);border:1px solid var(--border-subtle);border-radius:8px;padding:14px;transition:border-color .15s}.channel-card:hover{border-color:var(--border-default)}.channel-card-hd{justify-content:space-between;align-items:center;margin-bottom:10px;display:flex}.channel-pill{white-space:nowrap;background:color-mix(in srgb,currentColor 12%,transparent);border-radius:4px;align-items:center;gap:4px;padding:2px 8px;font-size:10.5px;font-weight:600;display:inline-flex}.channel-pill.wa{background:var(--wa-dim);color:var(--wa)}.channel-pill.fb{background:var(--fb-dim);color:var(--fb)}.channel-pill.ig{background:var(--ig-dim);color:var(--ig)}.channel-pill.sms{background:var(--sms-dim);color:var(--sms)}.channel-pill.email{background:var(--blue-dim);color:var(--blue)}.channel-pill.webchat{background:var(--brand-dim);color:var(--brand)}.channel-pill.voice{background:var(--green-dim);color:var(--green)}.rank-gold{width:22px;height:22px;color:var(--amber);background:#d2992226;border:1px solid #d299224d;border-radius:50%;justify-content:center;align-items:center;font-size:11px;font-weight:700;display:inline-flex}.rank-silver{background:var(--bg-elevated);width:22px;height:22px;color:var(--text-secondary);border:1px solid var(--border-default);border-radius:50%;justify-content:center;align-items:center;font-size:11px;font-weight:700;display:inline-flex}.rank-bronze{color:#cd7f32;background:#cd7f321f;border:1px solid #cd7f3240;border-radius:50%;justify-content:center;align-items:center;width:22px;height:22px;font-size:11px;font-weight:700;display:inline-flex}.wizard-wrap{max-width:600px;margin:0 auto}.body-wrap{flex:1;display:flex;overflow:hidden}.two-col{align-items:start;gap:16px;display:grid}.two-col-6040{grid-template-columns:1fr 380px}.two-col-5050{grid-template-columns:1fr 340px}.st-banner{border:1px solid;border-radius:8px;align-items:flex-start;gap:12px;margin-bottom:14px;padding:14px 16px;display:flex}.st-banner.ok{background:var(--green-dim);border-color:var(--green-border)}.st-banner.warn{background:var(--amber-dim);border-color:var(--amber-border)}.st-banner.err{background:var(--red-dim);border-color:var(--red-border)}.st-dot-lg{border-radius:50%;flex-shrink:0;width:10px;height:10px;margin-top:3px}.st-dot-lg.ok{background:var(--green);animation:2s infinite pulse}.st-dot-lg.warn{background:var(--amber)}.st-dot-lg.err{background:var(--red)}.st-b-title{font-size:13px;font-weight:600}.st-b-desc{color:var(--text-muted);margin-top:2px;font-size:11.5px;line-height:1.5}.st-b-actions{flex-wrap:wrap;gap:8px;margin-top:10px;display:flex}.metric-row{grid-template-columns:repeat(3,1fr);gap:8px;margin-bottom:14px;display:grid}.metric-mini{background:var(--bg-elevated);border:1px solid var(--border-subtle);text-align:center;border-radius:6px;padding:10px 12px}.mm-val{font-family:var(--font-mono);margin-bottom:3px;font-size:18px;font-weight:600;line-height:1}.mm-lbl{color:var(--text-muted);text-transform:uppercase;letter-spacing:.04em;font-size:9.5px}.card{background:var(--bg-surface);border:1px solid var(--border-subtle);border-radius:8px;margin-bottom:14px;overflow:hidden}.card:last-child{margin-bottom:0}.card-hd{border-bottom:1px solid var(--border-subtle);justify-content:space-between;align-items:center;padding:12px 16px;display:flex}.card-title{color:var(--text-primary);align-items:center;gap:7px;font-size:12.5px;font-weight:600;display:flex}.card-title svg{width:13px;height:13px;color:var(--text-muted)}.card-body{padding:16px}.ch-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;display:grid}.ch-group-hd{border-bottom:1px solid var(--border-subtle);grid-column:1/-1;justify-content:space-between;align-items:center;margin-top:8px;margin-bottom:10px;padding:6px 0 8px;display:flex}.ch-group-hd:first-child{margin-top:0}.ch-group-title{text-transform:uppercase;letter-spacing:.06em;color:var(--text-muted);align-items:center;gap:7px;font-size:11px;font-weight:600;display:flex}.ch-group-title svg{width:13px;height:13px}.ch-group-count{background:var(--bg-elevated);border:1px solid var(--border-subtle);color:var(--text-secondary);text-transform:none;letter-spacing:0;border-radius:10px;padding:1px 7px;font-size:10px;font-weight:500}.ch-btn{cursor:pointer;border:1px solid var(--border-subtle);background:var(--bg-elevated);height:26px;color:var(--text-secondary);font-size:11.5px;font-weight:500;font-family:var(--font-ui);white-space:nowrap;border-radius:5px;align-items:center;gap:4px;padding:0 10px;transition:all .12s;display:flex}.ch-btn:hover{background:var(--bg-overlay);color:var(--text-primary)}.ch-btn svg{width:11px;height:11px}.ch-btn.primary{background:var(--brand-dim);border-color:var(--brand-border);color:var(--brand)}.ch-btn.primary:hover{background:var(--brand);color:#fff}.ch-btn.warn{background:var(--amber-dim);border-color:var(--amber-border);color:var(--amber)}.ch-btn.warn:hover{background:var(--amber);color:#000}.ch-name-cell{align-items:center;gap:8px;display:flex}.ch-ico-sm{border-radius:6px;flex-shrink:0;justify-content:center;align-items:center;width:28px;height:28px;display:flex}.ch-ico-sm svg{width:14px;height:14px}.ch-cell-name{font-size:13px;font-weight:500}.ch-cell-sub{color:var(--text-muted);font-size:11px}.border-ind{vertical-align:middle;border-radius:2px;width:3px;height:20px;margin-right:4px;display:inline-block}.q-item{cursor:pointer;border-radius:6px;align-items:center;gap:8px;margin-bottom:3px;padding:6px 8px;transition:background .12s;display:flex}.q-item:hover{background:var(--bg-elevated)}.q-item:last-child{margin-bottom:0}.q-ch-ico{border-radius:5px;flex-shrink:0;justify-content:center;align-items:center;width:24px;height:24px;display:flex}.q-ch-ico svg{width:12px;height:12px}.q-info{flex:1;min-width:0}.q-name{text-overflow:ellipsis;white-space:nowrap;font-size:12px;font-weight:500;overflow:hidden}.q-preview{color:var(--text-muted);text-overflow:ellipsis;white-space:nowrap;font-size:11px;overflow:hidden}.q-meta{flex-direction:column;flex-shrink:0;align-items:flex-end;gap:3px;display:flex}.q-time{font-family:var(--font-mono);color:var(--text-muted);font-size:10px}.q-urgent{font-family:var(--font-mono);color:var(--red);font-size:10px;font-weight:600}.q-badge{background:var(--red);color:#fff;border-radius:50%;justify-content:center;align-items:center;width:16px;height:16px;font-size:8px;font-weight:700;display:flex}.st-banner-compact{border:1px solid;border-radius:6px;align-items:center;gap:8px;margin-bottom:14px;padding:10px 12px;font-size:12px;display:flex}.st-banner-compact.ok{background:var(--green-dim);color:var(--green);border-color:#3fb9504d}.st-banner-compact.warn{background:var(--amber-dim);color:var(--amber);border-color:#d299224d}.st-banner-compact.err{background:var(--red-dim);color:var(--red);border-color:#f851494d}.st-dot-sm{background:currentColor;border-radius:50%;flex-shrink:0;width:6px;height:6px}.three-col-voice{flex:1;grid-template-columns:1fr 1fr 280px;gap:16px;display:grid;overflow:auto}.card-panel{background:var(--bg-surface);border:1px solid var(--border-subtle);gap:var(--card-gap,16px);border-radius:8px;flex-direction:column;padding:16px;display:flex}.btn-brand-outline{background:var(--brand-dim);border-color:var(--brand);color:var(--brand);font-size:11px}.btn-action{flex:1}.row-actions{gap:8px;display:flex}.preview-panel{background:var(--bg-surface);border:1px solid var(--border-subtle);border-radius:8px;flex-direction:column;align-items:center;gap:8px;padding:12px;display:flex}.preview-box{background:var(--bg-elevated);text-align:center;border-radius:6px;width:100%;padding:12px;font-size:10px}.preview-name{margin-bottom:6px;font-weight:600}.preview-timer{font-family:var(--font-mono);color:var(--brand);margin-bottom:8px;font-size:20px;font-weight:600}.preview-actions{justify-content:center;gap:6px;display:flex}.sp-circle-btn{cursor:pointer;width:28px;height:28px;font-size:9px;font-family:var(--font-ui);border:none;border-radius:50%;justify-content:center;align-items:center;padding:0;display:inline-flex}.log-panel{background:var(--bg-surface);border:1px solid var(--border-subtle);border-radius:8px;height:160px;margin-bottom:12px;padding:14px;overflow:auto}.ami-log-content{font-family:var(--font-mono);background:var(--bg-overlay);border-radius:4px;padding:8px;font-size:9px}.ami-test-result{background:var(--bg-overlay);color:var(--green);border-radius:6px;padding:12px;font-size:10px}.alert-item{background:var(--bg-elevated);border:1px solid var(--border-subtle);cursor:pointer;border-radius:6px;align-items:flex-start;gap:8px;margin-bottom:5px;padding:7px 8px;transition:background .12s;display:flex}.alert-item:hover{background:var(--bg-overlay)}.alert-item:last-child{margin-bottom:0}.alert-dot{border-radius:50%;flex-shrink:0;width:7px;height:7px;margin-top:3px}.alert-text{color:var(--text-secondary);flex:1;font-size:11.5px;line-height:1.4}.alert-time{font-family:var(--font-mono);color:var(--text-muted);flex-shrink:0;font-size:10px}.ch-type-grid{grid-template-columns:1fr 1fr;gap:10px;margin-top:4px;display:grid}.ch-type-card{background:var(--bg-elevated);border:2px solid var(--border-subtle);cursor:pointer;text-align:center;border-radius:9px;padding:14px 12px;transition:all .15s;position:relative}.ch-type-card:hover{border-color:var(--brand);background:var(--brand-dim)}.ch-type-card.connected{opacity:.85}.ch-type-card.connected:after{content:"Ya conectado";background:var(--green-dim);color:var(--green);border:1px solid var(--green-border);border-radius:3px;padding:1px 5px;font-size:9px;font-weight:600;position:absolute;top:6px;right:6px}.ch-type-icon{border-radius:10px;flex-shrink:0;justify-content:center;align-items:center;width:40px;height:40px;margin:0 auto 8px;display:flex}.ch-type-icon svg{width:20px;height:20px}.ch-type-name{margin-bottom:2px;font-size:12.5px;font-weight:600}.ch-type-desc{color:var(--text-muted);font-size:11px;line-height:1.4}.ch-btn-config{background:var(--brand-dim);border-color:var(--brand);height:28px;color:var(--brand);flex:1;font-size:10px}.ch-btn-stats{flex:1;height:28px;font-size:10px}.so-type-btn.active{background:var(--brand-dim);border-color:var(--brand);color:var(--brand)}.conn-test{background:var(--bg-base);border:1px solid var(--border-subtle);border-radius:8px;overflow:hidden}.conn-test-hd{border-bottom:1px solid var(--border-subtle);align-items:center;gap:8px;padding:10px 14px;display:flex}.conn-test-dot{border-radius:50%;flex-shrink:0;width:8px;height:8px}.conn-test-dot.running{background:var(--amber);animation:1s infinite pulse}.conn-test-dot.ok{background:var(--green)}.conn-test-dot.fail{background:var(--red)}.conn-test-status{flex:1;font-size:12px;font-weight:500}.conn-test-body{height:160px;font-family:var(--font-mono);scrollbar-width:thin;scrollbar-color:var(--border-default) transparent;padding:10px 14px;font-size:11.5px;line-height:1.8;overflow-y:auto}.log-line{opacity:0;animation:.2s forwards fadeIn}.log-ok{color:var(--green)}.log-info{color:var(--blue)}.log-warn{color:var(--amber)}.log-err{color:var(--red)}.log-dim{color:var(--text-muted)}.tag{border:1px solid var(--border-subtle);background:var(--bg-elevated);color:var(--text-secondary);white-space:nowrap;border-radius:3px;align-items:center;gap:4px;padding:2px 8px;font-size:10.5px;display:inline-flex}.tag svg{width:10px;height:10px}.tag.green{background:var(--green-dim);border-color:var(--green-border);color:var(--green)}.tag.amber{background:var(--amber-dim);border-color:var(--amber-border);color:var(--amber)}.tag.red{background:var(--red-dim);border-color:var(--red-border);color:var(--red)}.tag.purple{background:var(--purple-dim);color:var(--purple);border-color:#8250df40}.stats-row{grid-template-columns:1fr 1fr;gap:10px;margin-bottom:14px;display:grid}.ch-layout{flex:1;grid-template-columns:1fr 280px;gap:16px;display:grid}.content-panel{background:var(--bg-surface);border:1px solid var(--border-subtle);border-radius:8px;padding:16px;overflow:auto}.sidebar-panel{background:var(--bg-surface);border:1px solid var(--border-subtle);border-radius:8px;flex-direction:column;gap:12px;padding:14px;display:flex;overflow-y:auto}.sidebar-hd{justify-content:space-between;align-items:center;display:flex}.sidebar-title{font-size:12px;font-weight:600}.sidebar-count{background:var(--brand);color:#fff;border-radius:50%;justify-content:center;align-items:center;width:20px;height:20px;font-size:10px;font-weight:600;display:flex}.queue-item{background:var(--bg-elevated);border:1px solid var(--border-subtle);border-radius:6px;padding:10px;font-size:11px}.queue-item.urgent{background:var(--red-dim);border-color:#f851494d}.queue-item-top{justify-content:space-between;align-items:flex-start;margin-bottom:4px;display:flex}.queue-item-name{color:var(--text-primary);font-weight:500}.queue-item-time{color:var(--text-secondary);font-size:10px}.queue-item-time.urgent{color:var(--red)}.queue-item-channel{color:var(--text-muted);font-size:10px}.ch-card-status-dot{border-radius:50%;flex-shrink:0;width:8px;height:8px}.ch-card-metrics{grid-template-columns:1fr 1fr;gap:8px;margin-bottom:8px;font-size:10px;display:grid}.ch-card-metric-lbl{color:var(--text-muted)}.ch-card-metric-val{color:var(--text-primary);font-weight:600}.ch-card-sla{border-radius:3px;margin-bottom:8px;padding:4px 8px;font-size:9px;font-weight:600;display:inline-block}.ch-card-info{color:var(--text-secondary);border-top:1px solid var(--border-subtle);margin-bottom:8px;padding-top:8px;font-size:10px}.ch-card-actions{gap:6px;display:flex}.ch-error-banner{background:var(--red-dim);color:var(--red);border:1px solid #f851494d;border-radius:4px;margin-bottom:8px;padding:6px 8px;font-size:10px}.ch-error-link{color:var(--red);cursor:pointer;background:0 0;border:none;font-size:10px;font-weight:500;text-decoration:underline}.so-content{padding:20px}.so-card-grid{grid-template-columns:repeat(2,1fr);gap:12px;margin-bottom:16px;display:grid}.so-type-btn{text-align:left;cursor:pointer;justify-content:flex-start;height:auto;padding:12px}.so-connected-section{border-top:1px solid var(--border-subtle);padding-top:16px}.so-test-btn{width:100%;margin-top:12px}.stats-grid-2{grid-template-columns:repeat(2,1fr);gap:10px;margin-bottom:14px;display:grid}.stat-box{background:var(--bg-elevated);text-align:center;border-radius:6px;padding:10px}.stat-box-label{color:var(--text-muted);margin-bottom:4px;font-size:10px}.stat-box-value{font-family:var(--font-mono);font-size:18px;font-weight:600}.info-panel{background:var(--bg-elevated);border-radius:6px;padding:12px}.info-panel-title{letter-spacing:.1em;text-transform:uppercase;color:var(--text-muted);border-bottom:1px solid var(--border-subtle);margin-bottom:12px;padding-bottom:8px;font-size:10px;font-weight:600}.info-grid{flex-direction:column;gap:6px;font-size:12px;display:flex}.info-grid-row{justify-content:space-between;display:flex}.info-grid-lbl{color:var(--text-secondary)}.td-expand-icon{text-align:center;color:var(--text-secondary);cursor:pointer;font-size:14px}.td-name{font-weight:500}.td-name-cell{align-items:center;gap:6px;display:inline-flex}.td-sla{text-align:right;font-weight:600}.expanded-row-bg{background:var(--bg-elevated)}.expanded-cell{padding:12px 16px}.expanded-info-grid{grid-template-columns:repeat(4,1fr);gap:10px;font-size:12px;display:grid}.expanded-info-lbl{color:var(--text-muted);margin-bottom:4px;font-size:10px}.log-row{font-family:var(--font-mono);cursor:pointer;border-bottom:1px solid #ffffff08;align-items:flex-start;gap:10px;padding:5px 14px;font-size:11.5px;line-height:1.5;transition:background .1s;display:flex}.log-row:hover{background:var(--bg-elevated)}.log-ts{color:var(--text-muted);white-space:nowrap;flex-shrink:0;min-width:70px}.log-level{flex-shrink:0;min-width:36px;font-weight:700}.log-level.info{color:var(--blue)}.log-level.warn{color:var(--amber)}.log-level.err{color:var(--red)}.log-level.debug{color:var(--text-muted)}.log-svc{color:var(--purple);flex-shrink:0;min-width:90px}.log-msg{color:var(--text-secondary);text-overflow:ellipsis;white-space:nowrap;flex:1;min-width:0;overflow:hidden}.log-row:hover .log-msg{white-space:normal;overflow:visible}.res-bar{background:var(--border-subtle);border-radius:4px;height:8px;margin-top:4px;overflow:hidden}.res-fill{border-radius:4px;height:100%;transition:width .5s}.contact-card{background:var(--bg-surface);border:1px solid var(--border-subtle);cursor:pointer;border-left:3px solid var(--border-subtle);border-radius:8px;flex-direction:column;gap:8px;padding:14px 16px;transition:border-color .15s,background .15s;display:flex;position:relative}.contact-card:hover{border-color:var(--border-default);background:var(--bg-elevated)}.contact-card.vip{border-left-color:var(--purple)}.contact-card.new{border-left-color:var(--green)}.contact-card.risk{border-left-color:var(--amber)}.contact-card.blocked{border-left-color:var(--red)}.contact-card-top{align-items:center;gap:10px;display:flex}.contact-av{color:#fff;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:36px;height:36px;font-size:13px;font-weight:700;display:flex}.contact-name{font-size:13px;font-weight:600;line-height:1.2}.contact-company{color:var(--text-muted);margin-top:1px;font-size:11px}.contact-meta{flex-wrap:wrap;align-items:center;gap:6px;display:flex}.contact-tag{border-radius:3px;padding:2px 6px;font-size:10px;font-weight:500}.seg-vip{background:var(--purple-dim);color:var(--purple)}.seg-std{background:var(--blue-dim);color:var(--blue)}.seg-new{background:var(--green-dim);color:var(--green)}.seg-risk{background:var(--amber-dim);color:var(--amber)}.seg-blocked{background:var(--red-dim);color:var(--red)}.contact-channels{gap:3px;display:flex}.ch-dot{border-radius:3px;justify-content:center;align-items:center;width:14px;height:14px;display:flex}.contact-stats{border-top:1px solid var(--border-subtle);gap:12px;padding-top:6px;display:flex}.cs-item{flex-direction:column;gap:1px;display:flex}.cs-val{font-family:var(--font-mono);font-size:12px;font-weight:600}.cs-lbl{color:var(--text-muted);font-size:9.5px}.camp-progress-fill{border-radius:3px;height:100%;transition:width .3s}.dialer-stat-row{grid-template-columns:repeat(4,1fr);gap:8px;margin-top:12px;display:grid}.dialer-stat{background:var(--bg-elevated);text-align:center;border-radius:6px;padding:8px}.dialer-stat-val{font-family:var(--font-mono);font-size:16px;font-weight:700}.dialer-stat-lbl{color:var(--text-muted);margin-top:2px;font-size:9.5px}.task-check{border:1.5px solid var(--border-default);cursor:pointer;border-radius:4px;flex-shrink:0;justify-content:center;align-items:center;width:18px;height:18px;margin-top:1px;transition:all .12s;display:flex}.task-check.done{background:var(--green);border-color:var(--green)}.task-check.done svg{opacity:1}.task-check svg{color:#fff;opacity:0;width:10px;height:10px}.task-overdue{border-color:var(--red)}.task-body{flex:1;min-width:0}.task-title{font-size:13px;font-weight:500;line-height:1.4}.task-title.done{color:var(--text-muted);text-decoration:line-through}.task-meta{color:var(--text-muted);flex-wrap:wrap;gap:8px;margin-top:3px;font-size:11px;display:flex}.task-due{font-family:var(--font-mono);border-radius:3px;padding:1px 6px;font-size:10.5px;font-weight:600}.task-due.ok{background:var(--green-dim);color:var(--green)}.task-due.warn{background:var(--amber-dim);color:var(--amber)}.task-due.overdue{background:var(--red-dim);color:var(--red)}select[multiple].form-select{background:var(--bg-elevated);appearance:none;scrollbar-width:thin;scrollbar-color:var(--border-default) transparent;height:auto;min-height:72px;padding:4px}select[multiple].form-select option{cursor:pointer;border-radius:4px;padding:5px 8px}select[multiple].form-select option:checked{background:var(--brand-dim);color:var(--brand)}.right-col{min-width:0}.domain-item{background:var(--bg-elevated);border:1px solid var(--border-subtle);border-radius:6px;align-items:center;gap:8px;margin-bottom:6px;padding:7px 10px;display:flex}.domain-item:last-child{margin-bottom:0}.domain-url{font-family:var(--font-mono);flex:1;font-size:12px}.domain-remove{width:22px;height:22px;color:var(--text-muted);cursor:pointer;background:0 0;border:none;border-radius:4px;justify-content:center;align-items:center;transition:all .12s;display:flex}.domain-remove:hover{background:var(--red-dim);color:var(--red)}.domain-remove svg{width:11px;height:11px}.code-block{background:var(--bg-base);border:1px solid var(--border-subtle);border-radius:7px;padding:14px;position:relative}.code-block pre{font-family:var(--font-mono);color:var(--text-secondary);white-space:pre;font-size:11.5px;line-height:1.7;overflow-x:auto}.code-block pre .kw{color:var(--blue)}.code-block pre .str{color:var(--green)}.code-block pre .cm{color:var(--text-muted)}.copy-btn{background:var(--bg-elevated);border:1px solid var(--border-subtle);height:26px;color:var(--text-secondary);font-size:11px;font-family:var(--font-ui);cursor:pointer;border-radius:5px;align-items:center;gap:5px;padding:0 10px;transition:all .12s;display:flex;position:absolute;top:8px;right:8px}.copy-btn:hover{background:var(--bg-overlay);color:var(--text-primary)}.copy-btn svg{width:11px;height:11px}.color-swatch{cursor:pointer;border:2px solid #0000;border-radius:6px;flex-shrink:0;width:26px;height:26px;transition:transform .12s}.color-swatch:hover{transform:scale(1.1)}.color-swatch.sel{border-color:var(--text-primary)}.limit-item{border-bottom:1px solid var(--border-subtle);align-items:flex-start;gap:8px;padding:7px 0;display:flex}.limit-item:last-child{border-bottom:none}.limit-ico{background:var(--amber-dim);border-radius:4px;flex-shrink:0;justify-content:center;align-items:center;width:18px;height:18px;margin-top:1px;display:flex}.limit-ico svg{width:10px;height:10px;color:var(--amber)}.limit-text{color:var(--text-secondary);flex:1;font-size:12px;line-height:1.5}.queue-sync-list{flex-direction:column;gap:6px;display:flex}.qs-item{background:var(--bg-elevated);border:1px solid var(--border-subtle);border-radius:7px;align-items:center;gap:10px;padding:8px 12px;display:flex}.qs-check{border:1.5px solid var(--border-default);background:var(--bg-surface);cursor:pointer;border-radius:4px;flex-shrink:0;justify-content:center;align-items:center;width:18px;height:18px;transition:all .12s;display:flex}.qs-check.on{background:var(--brand);border-color:var(--brand)}.qs-check.on svg{opacity:1}.qs-check svg{color:#fff;opacity:0;width:10px;height:10px}.qs-name{font-family:var(--font-mono);flex:1;font-size:12.5px;font-weight:500}.qs-calls{font-family:var(--font-mono);color:var(--text-muted);font-size:11px}.qs-status{border-radius:50%;flex-shrink:0;width:7px;height:7px}.qs-remove{width:22px;height:22px;color:var(--text-muted);cursor:pointer;background:0 0;border:none;border-radius:4px;justify-content:center;align-items:center;transition:all .12s;display:flex}.qs-remove:hover{background:var(--red-dim);color:var(--red)}.qs-remove svg{width:11px;height:11px}.qs-add{gap:8px;margin-top:8px;display:flex}.qs-add input{flex:1}.softphone-preview{background:var(--bg-base);border:1px solid var(--border-subtle);border-radius:12px;width:260px;margin:0 auto;overflow:hidden}.sp-hd{background:var(--bg-elevated);border-bottom:1px solid var(--border-subtle);justify-content:space-between;align-items:center;padding:12px 14px;display:flex}.sp-hd-title{font-size:12px;font-weight:600}.sp-hd-status{color:var(--green);align-items:center;gap:5px;font-size:10.5px;display:flex}.sp-hd-dot{background:var(--green);border-radius:50%;width:6px;height:6px;animation:2s infinite pulse}.sp-caller{text-align:center;border-bottom:1px solid var(--border-subtle);padding:20px 14px 14px}.sp-av{background:var(--brand);color:#fff;border-radius:50%;justify-content:center;align-items:center;width:52px;height:52px;margin:0 auto 10px;font-size:16px;font-weight:700;display:flex}.sp-name{margin-bottom:2px;font-size:14px;font-weight:600}.sp-number{font-family:var(--font-mono);color:var(--text-muted);font-size:12px}.sp-timer{font-family:var(--font-mono);color:var(--green);margin-top:6px;font-size:13px;font-weight:500}.sp-controls{grid-template-columns:repeat(4,1fr);gap:8px;padding:14px;display:grid}.sp-btn{cursor:pointer;flex-direction:column;align-items:center;gap:4px;display:flex}.sp-btn-ico{border-radius:50%;justify-content:center;align-items:center;width:38px;height:38px;transition:all .15s;display:flex}.sp-btn-ico svg{width:16px;height:16px}.sp-btn-lbl{color:var(--text-muted);font-size:9.5px}.sp-btn.danger .sp-btn-ico{background:var(--red);color:#fff}.sp-btn.danger:hover .sp-btn-ico{background:#c73b35}.sp-btn.action .sp-btn-ico{background:var(--bg-elevated);color:var(--text-secondary);border:1px solid var(--border-subtle)}.sp-btn.action:hover .sp-btn-ico{background:var(--bg-overlay);color:var(--text-primary)}.sp-btn.active .sp-btn-ico{background:var(--amber-dim);color:var(--amber);border:1px solid var(--amber-border)}.path-display{font-family:var(--font-mono);background:var(--bg-base);border:1px solid var(--border-subtle);color:var(--text-secondary);word-break:break-all;border-radius:6px;padding:8px 12px;font-size:11.5px;line-height:1.6}.form-input.error,.form-select.error,.form-textarea.error{border-color:var(--red);background:var(--red-dim)}.form-input.error:focus,.form-select.error:focus{outline-color:var(--red);border-color:var(--red)}.field-error{color:var(--red);align-items:center;gap:4px;margin-top:4px;font-size:11px;line-height:1.4;display:none}.field-error.visible{display:flex}.field-error svg{flex-shrink:0;width:12px;height:12px}.ig-gradient{background:linear-gradient(135deg,#f09433,#e6683c,#dc2743,#cc2366,#bc1888)}.info-box{background:var(--bg-elevated);border:1px solid var(--border-subtle);border-radius:7px;margin-bottom:14px;padding:12px 14px}.info-box-title{color:var(--text-muted);text-transform:uppercase;letter-spacing:.06em;margin-bottom:8px;font-size:11px;font-weight:600}.info-row{border-bottom:1px solid var(--border-subtle);justify-content:space-between;padding:5px 0;display:flex}.info-row:last-child{border-bottom:none}.info-key{color:var(--text-muted);font-size:12px}.info-val{font-size:12px;font-weight:500;font-family:var(--font-mono)}.provider-grid{grid-template-columns:repeat(3,1fr);gap:8px;margin-bottom:12px;display:grid}.provider-card{background:var(--bg-elevated);border:2px solid var(--border-subtle);text-align:center;cursor:pointer;border-radius:7px;padding:10px;transition:all .15s}.provider-card:hover,.provider-card.sel{border-color:var(--brand);background:var(--brand-dim)}.provider-name{margin-top:6px;font-size:12px;font-weight:600}.provider-desc{color:var(--text-muted);margin-top:2px;font-size:10.5px}.two-col-wc{flex:1;grid-template-columns:1fr 260px;gap:16px;display:grid}.two-col-eq{flex:1;grid-template-columns:1fr 1fr;gap:16px;display:grid;overflow:auto}.btn-bar{gap:8px;display:flex}.code-snippet{font-family:var(--font-mono);background:var(--bg-overlay);border-radius:4px;padding:10px;font-size:10px;overflow:auto}.svc-grid{grid-template-columns:repeat(2,1fr);gap:10px;display:grid}.svc-card{background:var(--bg-surface);border:1px solid var(--border-subtle);border-left:3px solid var(--border-subtle);border-radius:8px;padding:12px 14px;transition:border-color .15s,background .15s}.svc-card:hover{border-color:var(--border-default);background:var(--bg-elevated)}.svc-card.ok{border-left-color:var(--green)}.svc-card.warn{border-left-color:var(--amber)}.svc-card.err{border-left-color:var(--red)}.svc-card.stopped{border-left-color:var(--text-muted);opacity:.7}.svc-hd{align-items:center;gap:10px;margin-bottom:10px;display:flex}.svc-icon{border-radius:7px;flex-shrink:0;justify-content:center;align-items:center;width:32px;height:32px;display:flex}.svc-name{font-size:13px;font-weight:600;line-height:1.2}.svc-host{color:var(--text-muted);font-size:10.5px;font-family:var(--font-mono);margin-top:1px}.svc-badge{border-radius:4px;flex-shrink:0;align-items:center;gap:5px;margin-left:auto;padding:3px 8px;font-size:11px;font-weight:600;display:inline-flex}.svc-badge.ok{background:var(--green-dim);color:var(--green)}.svc-badge.warn{background:var(--amber-dim);color:var(--amber)}.svc-badge.err{background:var(--red-dim);color:var(--red)}.svc-badge.stopped{background:var(--bg-overlay);color:var(--text-muted)}.svc-badge-dot{border-radius:50%;width:6px;height:6px}.svc-metrics{border-top:1px solid var(--border-subtle);grid-template-columns:repeat(5,1fr);gap:6px;padding-top:10px;display:grid}.svc-metric{flex-direction:column;gap:1px;display:flex}.svc-metric-val{font-family:var(--font-mono);font-size:13px;font-weight:600}.svc-metric-lbl{color:var(--text-muted);font-size:9.5px}.chart-panel{background:var(--bg-surface);border:1px solid var(--border-subtle);border-radius:8px;padding:16px}.chart-panel-title{margin-bottom:12px;font-size:13px;font-weight:600}.rec-card{background:var(--bg-elevated);border-left:3px solid;border-radius:6px;padding:10px 12px}.rec-card-row{justify-content:space-between;align-items:flex-start;gap:8px;margin-bottom:4px;display:flex}.rec-card-text{flex:1;min-width:0}.rec-card-title{margin-bottom:2px;font-size:12px;font-weight:500}.rec-card-desc{color:var(--text-muted);font-size:11px;line-height:1.4}.anom-item{background:var(--bg-elevated);border-left:3px solid;border-radius:6px;padding:8px 10px}.anom-row{justify-content:space-between;align-items:flex-start;gap:8px;margin-bottom:2px;display:flex}.anom-msg{flex:1;font-size:11.5px}.anom-ts{color:var(--text-muted);white-space:nowrap;font-size:10px}.anom-action{color:var(--brand);cursor:pointer;font-size:11px}.section-hd{border-bottom:1px solid var(--border-subtle);padding:12px 16px;font-size:13px;font-weight:600}.section-body{flex-direction:column;gap:10px;padding:12px 16px;display:flex}.tenant-search-wrap{background:var(--bg-elevated);border:1px solid var(--border-default);height:32px;color:var(--text-muted);border-radius:6px;align-items:center;gap:7px;margin-bottom:12px;padding:0 10px;font-size:12px;display:flex}.tenant-search-input{color:var(--text-primary);font-size:12px;font-family:var(--font-ui);background:0 0;border:none;outline:none;flex:1}.tenant-list{flex-direction:column;gap:6px;display:flex}.tenant-item{background:var(--bg-elevated);border:1px solid var(--border-subtle);cursor:pointer;border-radius:8px;padding:12px 14px;transition:border-color .15s}.tenant-item:hover:not(.active):not(.disabled){border-color:var(--border-default)}.tenant-item.active{background:var(--brand-dim);border-color:var(--brand-border)}.tenant-item.disabled{cursor:not-allowed;opacity:.5}.tenant-item-row{align-items:center;gap:10px;display:flex}.tenant-item-avatar{color:#fff;border-radius:7px;flex-shrink:0;justify-content:center;align-items:center;width:34px;height:34px;font-size:12px;font-weight:700;display:flex}.tenant-item-info{flex:1;min-width:0}.tenant-item-name{font-size:13px;font-weight:600}.tenant-item-sub{color:var(--text-muted);font-size:11px}.tenant-item-meta{gap:10px;margin-top:8px;padding-top:8px;display:flex}.profile-hd{align-items:center;gap:10px;display:flex}.profile-avatar{color:#fff;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:40px;height:40px;font-size:14px;font-weight:700;display:flex}.profile-header-sub{color:var(--text-muted);margin-top:2px;font-size:11px}.profile-footer{justify-content:space-between;align-items:center;gap:8px;width:100%;display:flex}.profile-footer-right{gap:8px;display:flex}.avatar-section{background:var(--bg-elevated);border-radius:8px;align-items:center;gap:14px;margin-bottom:14px;padding:12px 14px;display:flex}.avatar-big{color:#fff;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:60px;height:60px;font-size:20px;font-weight:700;display:flex}.avatar-name{font-size:14px;font-weight:600}.avatar-meta{color:var(--text-muted);margin-top:2px;font-size:11.5px}.avatar-btn{height:26px;min-height:unset;margin-top:8px;padding:0 10px;font-size:11px}.twofa-section{background:var(--bg-elevated);border:1px solid var(--border-subtle);border-radius:7px;padding:12px 14px}.twofa-row{justify-content:space-between;align-items:center;margin-bottom:6px;display:flex}.twofa-title{font-size:13px;font-weight:600}.twofa-badge{background:var(--green-dim);color:var(--green);border-radius:4px;padding:2px 8px;font-size:10.5px;font-weight:600}.twofa-desc{color:var(--text-muted);margin-bottom:10px;font-size:12px}.resource-bar-wrap{color:var(--text-secondary);justify-content:space-between;margin-bottom:3px;font-size:11px;display:flex}.resource-bar-fill{border-radius:4px;height:100%;transition:width .3s}.metrics-grid{grid-template-columns:repeat(4,1fr);gap:10px;display:grid}.prop-val-mono{font-size:10px}.data-table-wrap{background:var(--bg-surface);border:1px solid var(--border-subtle);border-radius:8px;overflow:hidden}.data-table{border-collapse:collapse;width:100%;font-size:12.5px}.data-table thead th{text-transform:uppercase;letter-spacing:.04em;color:var(--text-muted);text-align:left;background:var(--bg-elevated);border-bottom:1px solid var(--border-default);white-space:nowrap;cursor:pointer;-webkit-user-select:none;user-select:none;padding:7px 10px;font-size:10.5px;font-weight:600;transition:color .1s}.data-table thead th:hover{color:var(--text-primary)}.data-table thead th.r{text-align:right}.data-table thead th.c{text-align:center}.data-table thead th.sort-asc:after{content:" ↑"}.data-table thead th.sort-desc:after{content:" ↓"}.data-table tbody tr{border-bottom:1px solid var(--border-subtle);cursor:pointer;transition:background .1s}.data-table tbody tr:last-child{border-bottom:none}.data-table tbody tr:hover{background:var(--bg-elevated)}.data-table tbody tr.selected td{background:var(--brand-dim)}.data-table tbody td{vertical-align:middle;padding:7px 10px;font-size:12.5px}.data-table td.mono{font-family:var(--font-mono);font-size:12px}.data-table tfoot td{background:var(--bg-elevated);border-top:2px solid var(--border-default);vertical-align:middle;padding:7px 10px;font-size:12.5px}.data-table .w-xs{width:32px}.data-table .w-sm{width:60px}.data-table .w-md{width:80px}.data-table .w-lg{width:120px}.data-table .w-xl{width:160px}.data-table .w-2xl{width:200px}.data-table .r{text-align:right}.data-table .c{text-align:center}.data-table .ind-ok{background:var(--green)}.data-table .ind-warn{background:var(--amber)}.data-table .ind-err{background:var(--red)}.data-table .ind-info{background:var(--blue)}.data-table.striped tbody tr:nth-child(2n){background:var(--bg-base)}.data-table tbody tr.row-offline{opacity:.65}.data-table tbody tr.clickable{cursor:pointer}.text-red{color:var(--red)}.text-blue{color:var(--blue)}.text-muted{color:var(--text-muted)}.text-secondary{color:var(--text-secondary)}.fw-500{font-weight:500}.fw-600{font-weight:600}.dashboard-layout{flex-direction:column;gap:20px;display:flex;overflow:auto}.view-card{background:var(--bg-surface);border:1px solid var(--border-default);color:var(--text-primary);border-radius:8px;align-items:center;gap:10px;padding:12px 14px;text-decoration:none;transition:all .15s;display:flex;position:relative;overflow:hidden}.view-card:hover{background:var(--bg-elevated);border-color:var(--card-color,var(--brand));transform:translate(2px)}.card-icon{background:var(--card-bg,var(--bg-elevated));border-radius:6px;flex-shrink:0;justify-content:center;align-items:center;width:30px;height:30px;font-size:14px;display:flex}.card-info{min-width:0}.card-name{white-space:nowrap;text-overflow:ellipsis;font-size:12.5px;font-weight:500;overflow:hidden}.module-title{letter-spacing:.08em;text-transform:uppercase;color:var(--text-muted);border-bottom:1px solid var(--border-subtle);align-items:center;gap:8px;margin-bottom:10px;padding-bottom:6px;font-size:11px;font-weight:600;display:flex}.module-title-dot{border-radius:2px;flex-shrink:0;width:8px;height:8px;display:inline-block}.mod-count{font-family:var(--font-mono);background:var(--bg-elevated);color:var(--text-secondary);border-radius:4px;padding:2px 6px;font-size:10px}.dashboard-grid{grid-template-columns:repeat(auto-fill,minmax(200px,1fr));gap:8px;display:grid}.activity-dot{border-radius:50%;flex-shrink:0;width:7px;height:7px;margin-top:5px}.activity-filter{border-bottom:1px solid var(--border-subtle);gap:6px;margin-bottom:4px;padding:8px 0 12px;display:flex}.activity-filter .st-pill{cursor:pointer;border:1px solid #0000;padding:3px 10px;font-size:11px}.activity-filter .st-pill:not(.st-ok){background:var(--bg-elevated)}.activity-filter .st-pill.st-ok{border-color:var(--border-default)}.activity-item{border-bottom:1px solid var(--border-subtle);align-items:flex-start;gap:10px;padding:10px 0;display:flex}.activity-item:last-child{border-bottom:none}.activity-item-content{flex:1;min-width:0}.activity-item-msg{color:var(--text-primary);margin-bottom:2px;font-size:12.5px}.activity-item-meta{color:var(--text-muted);gap:8px;font-size:10.5px;display:flex}.status-bar{background:var(--bg-surface);border:1px solid var(--border-default);border-radius:8px;flex-wrap:wrap;gap:28px;margin-top:8px;padding:14px 18px;display:flex}.stat-val{font-size:18px;font-weight:700;font-family:var(--font-mono)}.stat-lbl{color:var(--text-muted);font-size:10.5px}.rep-grid.three{grid-template-columns:repeat(3,1fr)}.chart-legend{gap:10px;font-size:11px;display:flex}.chart-legend-item{align-items:center;gap:4px;display:flex}.chart-legend-dot{border-radius:50%;flex-shrink:0;width:8px;height:8px;display:inline-block}.chart-wrap{height:200px;padding:14px 16px 0}.chart-wrap--md{height:240px}.chart-wrap--lg{height:280px}.card-body-col{flex-direction:column;gap:8px;display:flex}.canal-row{align-items:center;gap:8px;margin-bottom:10px;display:flex}.canal-icon{border-radius:5px;flex-shrink:0;justify-content:center;align-items:center;width:24px;height:24px;display:flex}.canal-icon-dot{border-radius:50%;width:8px;height:8px}.canal-lbl{flex:1;font-size:12px}.canal-bar{background:var(--border-subtle);border-radius:3px;flex-shrink:0;width:100px;height:5px;overflow:hidden}.canal-bar-fill{border-radius:3px;height:100%}.canal-val{text-align:right;min-width:36px;font-size:11.5px}.canal-total{border-top:1px solid var(--border-subtle);color:var(--text-muted);justify-content:space-between;margin-top:8px;padding-top:8px;font-size:11px;display:flex}.canal-total-val{color:var(--text-primary);font-weight:600}.sla-row{align-items:center;gap:10px;display:flex}.sla-lbl{color:var(--text-secondary);min-width:130px;font-size:12px}.sla-bar{background:var(--border-subtle);border-radius:4px;flex:1;height:8px;overflow:hidden}.sla-bar-fill{border-radius:4px;height:100%}.sla-val{text-align:right;min-width:34px;font-size:12px;font-weight:600}.sla-footnote{color:var(--text-muted);border-top:1px solid var(--border-subtle);padding-top:6px;font-size:11px}.heat-legend{justify-content:flex-end;align-items:center;gap:6px;margin-top:8px;display:flex}.heat-legend-label{color:var(--text-muted);font-size:10px}.heat-legend-bar{gap:2px;display:flex}.heat-legend-swatch{border-radius:2px;width:12px;height:12px}.awt-row{justify-content:space-between;align-items:center;display:flex}.awt-lbl{color:var(--text-secondary);font-size:12px}.awt-val{font-size:13px;font-weight:600}.metric-row--half{grid-template-columns:1fr 1fr}.agent-info{flex:1;min-width:0}.agent-name{text-overflow:ellipsis;white-space:nowrap;font-size:12.5px;font-weight:600;overflow:hidden}.agent-sub{color:var(--text-muted);font-size:10.5px}.monitor-convs{flex-direction:column;gap:4px;display:flex}.monitor-conv-item{background:var(--bg-elevated);border-radius:5px;align-items:center;gap:6px;padding:5px 8px;display:flex}.monitor-conv-icon{border-radius:3px;flex-shrink:0;justify-content:center;align-items:center;width:14px;height:14px;display:flex}.monitor-conv-client{text-overflow:ellipsis;white-space:nowrap;flex:1;font-size:11px;overflow:hidden}.monitor-conv-timer{font-family:var(--font-mono);font-size:10px}.monitor-call{background:#f8514914;border:1px solid #f8514933;border-radius:5px;align-items:center;gap:6px;padding:6px 8px;display:flex}.monitor-call-lbl{font-size:11.5px;font-weight:500}.monitor-call-badge{font-family:var(--font-mono);color:var(--red);margin-left:auto;font-size:10px}.monitor-pause{background:var(--amber-dim);color:var(--amber);border:1px solid #d2992233;border-radius:5px;padding:6px 8px;font-size:11.5px}.monitor-wrap{background:var(--blue-dim);color:var(--blue);border:1px solid #58a6ff33;border-radius:5px;padding:6px 8px;font-size:11.5px}.monitor-idle{color:var(--text-muted);font-size:11.5px}.monitor-training{background:var(--purple-dim);color:var(--purple);border:1px solid #bc8cff33;border-radius:5px;padding:6px 8px;font-size:11.5px}.monitor-actions{border-top:1px solid var(--border-subtle);gap:5px;margin-top:8px;padding-top:8px;display:flex}.monitor-actions .btn-sm{flex:1;justify-content:center}.badge-live{width:fit-content;max-width:100%;color:var(--green);background:var(--green-dim);border-radius:10px;align-items:center;gap:4px;padding:2px 9px;font-size:11px;font-weight:600;display:inline-flex}.badge-live-dot{background:var(--green);border-radius:50%;width:6px;height:6px;animation:2s infinite pulse;display:inline-block}.alerts-wrap{flex-direction:column;gap:6px;margin-bottom:14px;display:flex}.alert-item{border-radius:7px;align-items:center;gap:10px;padding:10px 14px;display:flex}.alert-lbl{font-size:12.5px;font-weight:600}.alert-msg{color:var(--text-secondary);flex:1;font-size:12.5px}.alert-item .btn-sm{margin-left:auto}.empty-state{background:var(--bg-surface);border:1px solid var(--border-subtle);text-align:center;border-radius:8px;padding:64px 24px}.empty-msg{color:var(--text-muted);margin-bottom:4px;font-size:13px}.kpi-row-6{grid-template-columns:repeat(6,1fr);gap:8px;margin-bottom:14px}.kpi-row-6 .kpi{text-align:center;padding:10px 12px}.kpi-row-6 .kpi-val{font-size:20px}.kpi-row-6 .kpi-lbl{margin-bottom:0}.modal-body-text{color:var(--text-secondary);margin:0;font-size:13px;line-height:1.6}.modal-footer-actions{justify-content:flex-end;gap:8px;display:flex}.tb-tenant-name{text-overflow:ellipsis;white-space:nowrap;max-width:140px;font-weight:500;overflow:hidden}.so-notif-list{flex-direction:column;gap:8px;display:flex}.so-notif-item{border-radius:7px;padding:12px 14px}.so-notif-title{margin-bottom:3px;font-size:12.5px;font-weight:600}.so-notif-desc{color:var(--text-muted);font-size:11.5px}.so-notif-time{color:var(--text-muted);margin-top:5px;font-size:10.5px}.so-text-muted{color:var(--text-muted);font-size:12.5px}.cal-header{flex:1;align-items:center;gap:8px;display:flex}.cal-nav-btn{justify-content:center;align-items:center;width:28px;height:28px;padding:0;display:flex}.cal-header-title{text-align:center;flex:1;min-width:140px;font-size:14px;font-weight:600}.cal-today-btn{height:28px;padding:0 10px;font-size:11px}.cal-footer{justify-content:flex-end;gap:8px;width:100%;display:flex}.cal-body{flex-direction:column;gap:12px;padding:12px 14px;display:flex}.cal-grid{background:var(--bg-elevated);border:1px solid var(--border-subtle);border-radius:8px;grid-template-columns:repeat(7,1fr);gap:2px;padding:10px;display:grid}.cal-grid-header{text-align:center;color:var(--text-muted);padding:4px 0;font-size:9.5px;font-weight:600}.cal-day-dot{border-radius:50%;width:4px;height:4px;position:absolute;bottom:1px;left:50%;transform:translate(-50%)}.cal-filters{flex-wrap:wrap;gap:6px;display:flex}.cal-separator{background:var(--border-subtle);height:1px}.cal-day-hd{color:var(--text-primary);justify-content:space-between;align-items:center;margin-bottom:8px;font-size:12px;font-weight:600;display:flex}.cal-day-count{color:var(--text-muted);font-size:10.5px;font-weight:400}.cal-empty{text-align:center;color:var(--text-muted);padding:20px 0}.cal-empty-text{font-size:12px}.cal-event-list{flex-direction:column;gap:8px;display:flex}.cal-event-body{flex:1}.cal-upcoming-hd{color:var(--text-muted);text-transform:uppercase;letter-spacing:.06em;margin-bottom:8px;font-size:11px;font-weight:600}.cal-upcoming-list{flex-direction:column;gap:4px;display:flex}.tenant-meta-text{color:var(--text-muted);font-size:11px}.tenant-meta-id{color:var(--text-muted);font-size:11px;font-family:var(--font-mono);margin-left:auto}.pg-hd-center{text-align:center;justify-content:center}.wizard-steps{justify-content:center;gap:8px;max-width:600px;margin:0 auto 40px;display:flex}.wizard-step-dot{cursor:pointer;border-radius:50%;justify-content:center;align-items:center;width:32px;height:32px;font-size:13px;font-weight:600;display:flex}.wizard-hd{font-size:14px;font-weight:600}.info-card-col{flex-direction:column;gap:8px}.form-grid-2{grid-template-columns:1fr 1fr;gap:12px;display:grid}.wizard-summary{font-size:12px}.wizard-summary-lbl{font-weight:600}.wizard-nav{justify-content:center;gap:12px;margin-top:40px;display:flex}.wizard-log{background:var(--bg-base);border:1px solid var(--border-default);font-family:var(--font-mono);border-radius:6px;min-height:300px;margin-bottom:16px;padding:12px;font-size:11px;overflow:auto}.wizard-log-row{margin-bottom:6px}.wizard-log-time{color:var(--text-muted)}.wizard-log-level{font-weight:500}.wizard-provisioning-msg{text-align:center;color:var(--text-secondary);font-size:12px}.detail-grid-2{grid-template-columns:1fr 1fr;gap:16px;display:grid}.detail-grid-4{grid-template-columns:1fr 1fr 1fr 1fr;gap:12px;display:grid}.kpi-val-sm{font-size:13px}.form-input-bg-base{background:var(--bg-base);margin-top:4px}.detail-log-wrap{background:var(--bg-base);border:1px solid var(--border-default);border-radius:6px;grid-column:1/-1;max-height:300px;padding:12px;overflow:auto}.detail-log-hd{color:var(--text-secondary);margin-bottom:8px;font-size:12px;font-weight:600}.detail-log-text{font-size:10px;line-height:1.4}.detail-log-row{color:var(--text-secondary);margin-bottom:4px}.call-stats{grid-template-columns:1fr 1fr;gap:8px;margin-top:8px;display:grid}.call-stat-lbl{color:var(--text-secondary);font-size:11px}.call-stat-val{font-size:18px;font-weight:600}.telemetry-kpi{background:var(--bg-base);border:1px solid var(--border-default);border-radius:6px;grid-column:1/-1;max-height:300px;padding:12px;overflow:auto}.wizard-summary-row{margin-bottom:8px}.resource-bar-hd{color:var(--text-secondary);justify-content:space-between;margin-bottom:3px;font-size:11px;display:flex}.resource-bar-track{background:var(--bg-overlay);border-radius:4px;height:4px}.detail-status-ok{color:var(--green);margin-top:8px;font-size:13px;font-weight:500}.grid-full{grid-column:1/-1}.btn-flex{flex:1;justify-content:center}.form-input-resize{resize:vertical;height:auto}.modal-body-gap{flex-direction:column;gap:16px;padding:20px;display:flex}.modal-text{color:var(--text-secondary);font-size:13px;line-height:1.6}.modal-actions{justify-content:flex-end;gap:8px;display:flex}.moh-grid{grid-template-columns:repeat(auto-fill,minmax(280px,1fr));gap:14px;display:grid}.moh-card{background:var(--bg-surface);border:1px solid var(--border-subtle);border-radius:8px;transition:border-color .15s;overflow:hidden}.moh-card-hd{border-bottom:1px solid var(--border-subtle);padding:14px 16px}.moh-hd-row{align-items:flex-start;gap:10px;margin-bottom:8px;display:flex}.moh-icon{background:var(--purple-dim);border-radius:6px;flex-shrink:0;justify-content:center;align-items:center;width:36px;height:36px;display:flex}.moh-info{flex:1;min-width:0}.moh-name{margin-bottom:2px;font-size:13px;font-weight:600}.moh-desc{color:var(--text-secondary);font-size:11px}.moh-stats{grid-template-columns:1fr 1fr;gap:10px;display:grid}.moh-stat-lbl{color:var(--text-secondary);margin-bottom:2px;font-size:10px}.moh-stat-val{font-size:14px;font-weight:600;font-family:var(--font-mono)}.moh-stat-val-sm{font-size:12px;font-weight:600;font-family:var(--font-mono)}.moh-files{background:var(--bg-base);padding:8px 16px}.moh-file-item{color:var(--text-secondary);padding:2px 0;font-size:10px}.moh-file-size{color:var(--text-muted)}.moh-file-more{color:var(--brand);cursor:pointer;margin-top:2px;font-size:10px}.moh-actions{border-top:1px solid var(--border-subtle);gap:6px;padding:10px 16px;display:flex}.moh-btn-danger{color:var(--red);border-color:#f8514940;flex:1;justify-content:center}.moh-so-body{flex-direction:column;gap:16px;padding:20px;display:flex}.moh-upload-zone{border:2px dashed var(--border-default);text-align:center;background:var(--bg-base);cursor:pointer;border-radius:6px;padding:16px;transition:border-color .2s;display:block}.moh-upload-zone:hover{border-color:var(--brand)}.moh-upload-icon{margin:0 auto 6px;display:block}.moh-upload-text{margin-bottom:2px;font-size:12px;font-weight:500}.moh-upload-hint{color:var(--text-secondary);font-size:10px}.moh-sec-hd{color:var(--text-secondary);letter-spacing:.05em;margin-bottom:8px;font-size:10px;font-weight:600}.moh-sec-hd-green{color:var(--green);letter-spacing:.05em;margin-bottom:8px;font-size:10px;font-weight:600}.moh-list-item{background:var(--bg-elevated);border-radius:4px;justify-content:space-between;align-items:center;margin-bottom:4px;padding:8px 10px;font-size:11px;display:flex}.moh-list-item-green{background:var(--green-dim);border-radius:4px;justify-content:space-between;align-items:center;margin-bottom:4px;padding:8px 10px;font-size:11px;display:flex}.moh-item-name{margin-bottom:1px;font-weight:500}.moh-item-meta{color:var(--text-secondary)}.moh-item-name-green{color:var(--green);margin-bottom:1px;font-weight:500}.moh-icon-btn{color:var(--text-muted);cursor:pointer;background:0 0;border:none;padding:2px 4px;line-height:1}.sch-grid{grid-template-columns:280px 1fr;gap:16px;display:grid}.sch-sidebar{flex-direction:column;gap:8px;display:flex}.sch-item{background:var(--bg-surface);border:1px solid var(--border-subtle);cursor:pointer;border-radius:8px;padding:12px;transition:all .2s}.sch-item.active{background:var(--brand-dim);border-color:var(--brand)}.sch-item-name{color:var(--text-primary);margin-bottom:6px;font-size:12px;font-weight:500}.sch-item-name.active{color:var(--brand)}.sch-item-time{color:var(--text-muted);margin-bottom:6px;font-size:10px}.sch-days{flex-wrap:wrap;gap:4px;display:flex}.sch-day{background:var(--bg-elevated);color:var(--text-muted);border-radius:3px;padding:2px 4px;font-size:9px;font-weight:500}.sch-day.active{background:var(--green-dim);color:var(--green)}.sch-editor{background:var(--bg-surface);border:1px solid var(--border-subtle);border-radius:8px;padding:16px}.sch-editor-title{margin-bottom:14px;font-size:13px;font-weight:600}.sch-editor-sec{margin-bottom:16px}.sch-day-grid{grid-template-columns:repeat(4,1fr);gap:8px;display:grid}.sch-day-check{cursor:pointer;align-items:center;gap:6px;font-size:12px;display:flex}.sch-time-grid{grid-template-columns:1fr 1fr;gap:12px;margin-bottom:16px;display:grid}.sch-holiday-hd{justify-content:space-between;align-items:center;display:flex}.sch-holiday-count{color:var(--text-muted);font-size:11px}.sch-full-btn{justify-content:center;width:100%}.sch-actions{gap:8px;display:flex}.btn-action-sm{height:28px;font-size:11px}.ss-dot-red{background:var(--red)}.ss-text-red{color:var(--red)}.page-content-full{box-sizing:border-box;flex-direction:column;gap:12px;height:100%;padding:20px;display:flex}.ch-card-grid{grid-template-columns:repeat(auto-fill,minmax(340px,1fr));gap:12px;display:grid}.ch-card-title{color:var(--text-primary);font-size:12px;font-weight:500}.ch-card-sub{color:var(--text-muted);margin-top:2px;font-size:10px}.form-webhook-display{color:var(--text-muted);align-items:center;display:flex}.info-card-warn{background:var(--amber-dim);border-color:#d299224d}.text-amber{color:var(--amber)}.so-qr-wrap{background:var(--bg-elevated);border:1px solid var(--border-subtle);text-align:center;border-radius:6px;padding:16px}.so-qr-placeholder{background:var(--bg-overlay);border-radius:4px;width:100px;height:100px;margin:0 auto 10px}.form-hint{color:var(--text-muted);margin-top:4px;font-size:10px}.form-color-input{border:1px solid var(--border-subtle);cursor:pointer;border-radius:4px;width:60px;height:32px}.queue-item-btn{width:100%;height:24px;margin-top:6px;font-size:10px}.so-advanced-row{border-top:1px solid var(--border-subtle);justify-content:space-between;align-items:center;margin-top:20px;padding-top:16px;display:flex}.so-advanced-text{color:var(--text-muted);font-size:12px}.so-advanced-btn{color:var(--brand);border-color:var(--brand-border);background:var(--brand-dim);font-size:12px}.so-stats-body{flex-direction:column;gap:12px;display:flex}.so-type-btn{background:var(--bg-elevated);border-color:var(--border-subtle);color:var(--text-primary)}.voice-btn-full{width:100%;margin-top:8px}.toggle-row-mb{margin-bottom:8px}.sp-circle-brand{background:var(--brand);color:#fff}.sp-circle-amber{background:var(--amber);color:#fff}.sp-circle-end{border-radius:50%;padding:0}.accordion-card{margin-bottom:12px}.accordion-trigger{cursor:pointer;width:100%;color:var(--text-primary);background:0 0;border:none;align-items:center;gap:12px;padding:14px 16px;font-size:13px;font-weight:600;display:flex}.accordion-trigger-bb{border-bottom:1px solid var(--border-subtle)}.accordion-arrow{margin-left:auto;transition:transform .2s}.accordion-arrow.open{transform:rotate(180deg)}.accordion-content{padding:16px}.accordion-icon{color:var(--text-muted);flex-shrink:0;align-items:center;display:flex}.so-wizard-hd{border-bottom:1px solid var(--border-subtle);align-items:center;gap:16px;width:100%;padding:14px 20px;display:flex}.so-wizard-steps{flex:1;justify-content:center;align-items:center;gap:8px;display:flex}.so-wizard-step{color:var(--text-muted);align-items:center;gap:6px;font-size:11.5px;display:flex}.so-wizard-step.active{color:var(--brand);font-weight:500}.so-wizard-step.done{color:var(--green)}.so-wizard-dot{border:1.5px solid;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:22px;height:22px;font-size:11px;font-weight:600;display:flex}.so-wizard-step.active .so-wizard-dot{background:var(--brand);color:#fff;border-color:var(--brand)}.so-wizard-step.done .so-wizard-dot{background:var(--green);color:#fff;border-color:var(--green)}.so-wizard-lbl{white-space:nowrap}.section-subtitle{color:var(--text-secondary);margin-bottom:12px;font-size:12px;font-weight:600}.grid-2{grid-template-columns:1fr 1fr;gap:16px;display:grid}.grid-span-2{grid-column:1/-1}.font-9{font-size:9.5px}.font-11{font-size:11px}.font-12{font-size:12px}.font-13{font-size:13px}.font-15{font-size:15px}.font-16{font-size:16px}.font-18{font-size:18px}.fw-700{font-weight:700}.fs-11{font-size:11px}.fs-12{font-size:12px}.mb-8{margin-bottom:8px}.mb-12{margin-bottom:12px}.mb-16{margin-bottom:16px}.mt-8{margin-top:8px}.mt-12{margin-top:12px}.mt-16{margin-top:16px}.flex-1{flex:1}.text-center{text-align:center}.label-meta{color:var(--text-muted);font-size:11px}.label-cap{color:var(--text-muted);text-transform:uppercase;letter-spacing:.5px;margin-bottom:4px;font-size:10.5px}.btn-full{justify-content:center;width:100%}.btn-icon:disabled{opacity:.35;cursor:default}.ag-stats-row{border-top:1px solid var(--border-subtle);gap:12px;padding-top:6px;display:flex}.so-pad{padding:20px 24px}.clickable-row{cursor:pointer}.min-w-0{min-width:0}.gap-1{gap:4px}.warn-tile{background:var(--amber-dim);color:var(--amber);border:1px solid #d2992233;border-radius:6px;padding:7px 10px;font-size:11.5px}.flex-center{align-items:center;display:flex}.flex-between{justify-content:space-between;display:flex}.ctx-list{border-right:1px solid var(--border-subtle);flex-direction:column;gap:2px;min-width:260px;max-width:280px;padding:12px 8px;display:flex;overflow-y:auto}.ctx-item{cursor:pointer;border:1px solid #0000;border-radius:7px;padding:10px 12px;transition:all .12s}.ctx-item:hover{background:var(--bg-elevated)}.ctx-item.active{background:var(--brand-dim);border-color:var(--brand-border)}.ctx-item-name{font-family:var(--font-mono);color:var(--text-primary);font-size:12.5px;font-weight:600}.ctx-item-meta{color:var(--text-muted);margin-top:2px;font-size:11px}.ctx-detail{flex:1;min-width:0;padding:20px 24px}.ctx-detail-hd{justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:16px;display:flex}.ctx-detail-name{font-family:var(--font-mono);color:var(--text-primary);font-size:18px;font-weight:700}.ctx-detail-desc{color:var(--text-secondary);margin-top:4px;font-size:12.5px}.ctx-empty{color:var(--text-muted);text-align:center;flex-direction:column;flex:1;justify-content:center;align-items:center;gap:12px;padding:40px;display:flex}.progress-mini{background:var(--border-subtle);border-radius:2px;height:4px;overflow:hidden}.act-grid{grid-template-columns:200px 1fr 80px 80px 80px 80px;display:grid}.act-grid-hd{background:var(--bg-elevated);border-bottom:1px solid var(--border-default)}.act-grid-foot{background:var(--bg-elevated);border-top:2px solid var(--border-default)}.act-grid-row{border-bottom:1px solid var(--border-subtle);cursor:pointer;transition:background .1s}.act-grid-row.selected{background:var(--brand-dim)}.act-th{text-transform:uppercase;letter-spacing:.04em;color:var(--text-muted);padding:8px 14px;font-size:10.5px;font-weight:600}.act-th-r{text-transform:uppercase;letter-spacing:.04em;color:var(--text-muted);text-align:right;padding:8px 10px;font-size:10.5px;font-weight:600}.act-cell-name{align-items:center;gap:8px;padding:10px 14px;display:flex}.act-cell-bar{align-items:center;padding:6px 4px;display:flex}.act-cell-r{text-align:right;padding:10px;font-size:12px;font-weight:600}.act-cell-foot-r{text-align:right;padding:9px 10px;font-size:12px;font-weight:700}.act-card{background:var(--bg-surface);border:1px solid var(--border-subtle);border-radius:8px}.act-card-pad{padding:16px 20px}.grid-4{grid-template-columns:repeat(4,1fr);display:grid}.legend-row{flex-wrap:wrap;gap:12px;margin-bottom:12px;font-size:11px;display:flex}.legend-dot{opacity:.85;border-radius:2px;width:12px;height:12px}.section-divider{border-top:1px solid var(--border-subtle);padding-top:14px}.drawer-hd-row{justify-content:space-between;gap:12px;width:100%;display:flex}.gc-section{border-bottom:1px solid var(--border-subtle);padding:14px 16px}.gc-section-sm{border-bottom:1px solid var(--border-subtle);padding:10px 16px}.flex-scroll{flex:1;overflow-y:auto}.font-12-5{font-size:12.5px}.note-row{background:var(--bg-surface);border:1px solid var(--border-subtle);border-radius:7px;padding:12px 14px}.info-card-title{color:var(--brand);margin-bottom:6px;font-size:11px;font-weight:600}.info-card-body{color:var(--text-secondary);margin:0;padding-left:16px;font-size:10px;line-height:1.8}.pad-20{padding:20px}.text-green{color:var(--green)}.version-text{font-family:var(--font-mono);font-size:10.5px}.kpi-grid{grid-template-columns:repeat(5,1fr);gap:10px;margin-bottom:14px;display:grid}.kpi-tile{background:var(--bg-surface);border:1px solid var(--border-subtle);border-left:3px solid var(--text-muted);border-radius:8px;padding:10px 14px}.kpi-tile .kpi-val{font-family:var(--font-mono);color:var(--text-primary);font-size:20px;font-weight:700;line-height:1}.kpi-tile .kpi-lbl{color:var(--text-muted);margin-top:5px;font-size:10.5px}.kpi-tile.brand{border-left-color:var(--brand)}.kpi-tile.brand .kpi-val{color:var(--brand)}.kpi-tile.green{border-left-color:var(--green)}.kpi-tile.green .kpi-val{color:var(--green)}.kpi-tile.amber{border-left-color:var(--amber)}.kpi-tile.amber .kpi-val{color:var(--amber)}.kpi-tile.purple{border-left-color:var(--purple)}.kpi-tile.purple .kpi-val{color:var(--purple)}.kpi-tile.red{border-left-color:var(--red)}.kpi-tile.red .kpi-val{color:var(--red)}.kpi-tile.blue{border-left-color:var(--blue)}.kpi-tile.blue .kpi-val{color:var(--blue)}.role-chip{align-items:center;gap:8px;display:inline-flex}.role-name-strong{color:var(--text-primary);font-size:13px;font-weight:600;line-height:1.2}.role-key{color:var(--text-muted);font-size:10.5px;font-family:var(--font-mono);margin-top:2px}.cov-bar{background:var(--border-subtle);border-radius:3px;width:120px;height:5px;display:flex;overflow:hidden}.cov-seg{height:100%}.cov-seg.full{background:var(--green)}.cov-seg.partial{background:var(--amber)}.cov-seg.none{background:var(--border-subtle)}.cov-meta{color:var(--text-muted);font-size:11px;font-family:var(--font-mono);margin-top:3px}.sys-tag{letter-spacing:.04em;text-transform:uppercase;color:var(--text-muted);background:var(--bg-base);border:1px solid var(--border-subtle);border-radius:3px;align-items:center;gap:4px;padding:1px 6px;font-size:9.5px;font-weight:600;display:inline-flex}.sys-tag svg{width:9px;height:9px}.custom-tag{letter-spacing:.04em;text-transform:uppercase;color:var(--brand);background:var(--brand-dim);border:1px solid var(--brand-border);border-radius:3px;align-items:center;padding:1px 6px;font-size:9.5px;font-weight:600;display:inline-flex}.drawer-role-icon{color:#fff;border-radius:8px;flex-shrink:0;justify-content:center;align-items:center;width:38px;height:38px;font-size:14px;font-weight:700;display:flex}.drawer-role-name{color:var(--text-primary);align-items:center;gap:8px;font-size:17px;font-weight:600;line-height:1.1;display:flex}.drawer-role-key{color:var(--text-muted);font-size:11px;font-family:var(--font-mono);margin-top:4px}.drawer-footer-info{color:var(--text-muted);flex:1;align-items:center;gap:8px;font-size:11.5px;display:flex}.drawer-footer-info svg{flex-shrink:0;width:12px;height:12px}.stat-strip{background:var(--bg-elevated);border:1px solid var(--border-subtle);border-radius:7px;grid-template-columns:repeat(4,1fr);gap:8px;margin-bottom:14px;padding:10px;display:grid}.stat-strip-item{text-align:center;border-right:1px solid var(--border-subtle);padding:0 6px}.stat-strip-item:last-child{border-right:none}.stat-strip-val{font-family:var(--font-mono);color:var(--text-primary);font-size:17px;font-weight:700;line-height:1}.stat-strip-lbl{color:var(--text-muted);text-transform:uppercase;letter-spacing:.04em;margin-top:5px;font-size:9.5px}.notice-lock{background:var(--amber-dim);border:1px solid #d2992240;border-radius:6px;align-items:center;gap:10px;margin-bottom:14px;padding:10px 12px;display:flex}.notice-lock svg{width:14px;height:14px;color:var(--amber);flex-shrink:0}.notice-lock-text{color:var(--text-primary);font-size:11.5px;line-height:1.45}.notice-lock-text strong{color:var(--amber);font-weight:600}.perm-acc{background:var(--bg-elevated);border:1px solid var(--border-subtle);border-radius:7px;margin-bottom:8px;overflow:hidden}.perm-acc-hd{cursor:pointer;-webkit-user-select:none;user-select:none;align-items:center;gap:10px;padding:10px 12px;display:flex}.perm-acc-hd:hover{background:var(--bg-overlay)}.perm-acc-icon{background:var(--bg-surface);width:28px;height:28px;color:var(--text-secondary);border-radius:6px;flex-shrink:0;justify-content:center;align-items:center;display:flex}.perm-acc-icon svg{width:14px;height:14px}.perm-acc-title{flex:1;min-width:0}.perm-acc-name{color:var(--text-primary);font-size:13px;font-weight:600;line-height:1.2}.perm-acc-desc{color:var(--text-muted);margin-top:1px;font-size:11px}.perm-acc-meta{flex-shrink:0;align-items:center;gap:10px;display:flex}.perm-acc-count{color:var(--text-muted);font-size:11px;font-family:var(--font-mono);background:var(--bg-surface);border:1px solid var(--border-subtle);border-radius:4px;padding:2px 7px}.perm-acc-count.full{color:var(--green);background:var(--green-dim);border-color:#3fb95040}.perm-acc-count.partial{color:var(--amber);background:var(--amber-dim);border-color:#d2992240}.perm-acc-chev{width:14px;height:14px;color:var(--text-muted);transition:transform .2s}.perm-acc.open .perm-acc-chev{transform:rotate(180deg)}.perm-acc-body{border-top:1px solid var(--border-subtle);padding:10px 12px 12px 50px;display:none}.perm-acc.open .perm-acc-body{display:block}.perm-action-row{border-bottom:1px solid var(--border-subtle);grid-template-columns:1fr repeat(4,68px);align-items:center;gap:6px;padding:7px 0;display:grid}.perm-action-row:last-child{border-bottom:none}.perm-action-name{color:var(--text-primary);font-size:12px;font-weight:500}.perm-action-name-sub{color:var(--text-muted);margin-top:1px;font-size:10.5px;font-weight:400}.perm-action-cell{justify-content:center;align-items:center;display:flex}.perm-action-head{border-bottom:1px solid var(--border-subtle);grid-template-columns:1fr repeat(4,68px);gap:6px;margin-bottom:4px;padding:0 0 6px;display:grid}.perm-action-head-lbl{color:var(--text-muted);text-transform:uppercase;letter-spacing:.05em;text-align:center;font-size:9.5px;font-weight:600}.perm-action-head-lbl:first-child{text-align:left}.cell-toggle{cursor:pointer;background:0 0;border:none;border-radius:4px;justify-content:center;align-items:center;width:22px;height:22px;margin:0 auto;padding:0;transition:all .12s;display:flex}.cell-toggle.on{background:var(--green);color:#fff}.cell-toggle.on svg{opacity:1}.cell-toggle.off{border:1px solid var(--border-default);color:#0000;background:0 0}.cell-toggle.off:hover{border-color:var(--text-muted);background:var(--bg-elevated)}.cell-toggle.locked{cursor:not-allowed;opacity:.45}.cell-toggle.locked.on{background:var(--text-muted)}.cell-toggle.locked.off{border-color:var(--border-subtle)}.cell-toggle svg{opacity:0;pointer-events:none;width:11px;height:11px}.hist-row{border-bottom:1px solid var(--border-subtle);gap:10px;padding:9px 0;display:flex}.hist-row:last-child{border-bottom:none}.hist-dot{background:var(--brand);border-radius:50%;flex-shrink:0;width:7px;height:7px;margin-top:6px}.hist-dot.added{background:var(--green)}.hist-dot.removed{background:var(--red)}.hist-dot.changed{background:var(--amber)}.hist-body{flex:1;min-width:0}.hist-text{color:var(--text-primary);font-size:12px;line-height:1.5}.hist-text strong{color:var(--text-primary);font-weight:600}.hist-meta{color:var(--text-muted);font-size:10.5px;font-family:var(--font-mono);margin-top:3px}.uchip{border:1px solid var(--border-subtle);background:var(--bg-elevated);border-radius:6px;align-items:center;gap:9px;padding:8px 10px;display:flex}.uchip-av{color:#fff;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:28px;height:28px;font-size:11px;font-weight:700;display:flex}.uchip-name{color:var(--text-primary);font-size:12.5px;font-weight:500}.uchip-mail{color:var(--text-muted);font-size:10.5px;font-family:var(--font-mono)}.roles-table tbody tr{cursor:pointer}.roles-cta-bar{background:var(--bg-surface);border:1px solid var(--border-subtle);border-radius:8px;align-items:center;gap:14px;margin-top:14px;padding:12px 14px;display:flex}.roles-cta-bar .roles-cta-text{color:var(--text-secondary);flex:1;font-size:12px}.act-log-item{border-bottom:1px solid var(--border-subtle);align-items:flex-start;gap:10px;padding:10px 0;display:flex}.act-log-item:last-child{border-bottom:none}.act-log-dot{background:var(--brand);border-radius:50%;flex-shrink:0;width:8px;height:8px;margin-top:4px}.act-log-body{flex:1;min-width:0}.act-log-action{color:var(--text-primary);font-size:12.5px;font-weight:500}.act-log-meta{color:var(--text-muted);gap:8px;margin-top:2px;font-size:11px;display:flex}.login-history-item{background:var(--bg-elevated);border:1px solid var(--border-subtle);border-radius:6px;align-items:center;gap:10px;margin-bottom:6px;padding:9px 12px;display:flex}.login-history-item:last-child{margin-bottom:0}.lhi-icon{background:var(--brand-dim);border-radius:6px;flex-shrink:0;justify-content:center;align-items:center;width:28px;height:28px;display:flex}.lhi-icon svg{width:13px;height:13px;color:var(--brand)}.lhi-info{flex:1;min-width:0}.lhi-device{color:var(--text-primary);font-size:12px;font-weight:500}.lhi-meta{color:var(--text-muted);margin-top:1px;font-size:11px}.lhi-time{font-family:var(--font-mono);color:var(--text-muted);white-space:nowrap;font-size:11px}.created-info-card{background:var(--bg-elevated);border:1px solid var(--border-subtle);border-radius:7px;align-items:flex-start;gap:10px;margin-top:8px;padding:12px 14px;display:flex}.created-info-card svg{width:14px;height:14px;color:var(--text-muted);flex-shrink:0;margin-top:1px}.created-info-card p{color:var(--text-secondary);margin:0;font-size:12px;line-height:1.5}.sp-wrap{flex-direction:column;height:100%;display:flex}.sp-header{justify-content:space-between;align-items:flex-start;padding:12px 16px 0;display:flex}.sp-header-info{flex-direction:column;gap:3px;display:flex}.sp-title{color:var(--text-primary);font-size:13px;font-weight:600}.sp-status{color:var(--text-secondary);align-items:center;gap:5px;font-size:11px;display:flex}.sp-status-dot{border-radius:50%;flex-shrink:0;width:6px;height:6px}.sp-header-actions{flex-shrink:0;align-items:center;gap:6px;display:flex}.sp-pin-btn{border:1px solid var(--border-default);color:var(--text-secondary);cursor:pointer;font-size:11px;font-family:var(--font-ui);background:0 0;border-radius:6px;align-items:center;gap:5px;padding:4px 8px;display:flex}.sp-pin-btn:hover{background:var(--bg-elevated);color:var(--text-primary)}.sp-close-btn{width:24px;height:24px;color:var(--text-muted);cursor:pointer;background:0 0;border:none;border-radius:5px;justify-content:center;align-items:center;transition:all .12s;display:flex}.sp-close-btn:hover{background:var(--bg-elevated);color:var(--text-primary)}.sp-tabs{border-bottom:1px solid var(--border-subtle);margin-top:10px;padding-left:16px;display:flex}.sp-tab{height:34px;font-size:12px;font-family:var(--font-ui);color:var(--text-secondary);cursor:pointer;background:0 0;border:none;border-bottom:2px solid #0000;padding:0 12px;transition:all .12s}.sp-tab:hover{color:var(--text-primary)}.sp-tab.active{color:var(--brand);border-bottom-color:var(--brand);font-weight:500}.sp-body{flex-direction:column;flex:1;gap:10px;padding:14px 16px;display:flex;overflow-y:auto}.sp-footer-codec{border-top:1px solid var(--border-subtle);font-family:var(--font-mono);color:var(--text-muted);text-align:center;padding:8px 16px;font-size:10px}.sp-display{background:var(--bg-elevated);border:1px solid var(--border-subtle);border-radius:8px;justify-content:space-between;align-items:center;min-height:44px;padding:10px 14px;display:flex}.sp-display-number{font-family:var(--font-mono);color:var(--text-primary);letter-spacing:1px;font-size:18px}.sp-display-placeholder{color:var(--text-muted);font-size:12.5px}.sp-del{cursor:pointer;color:var(--text-secondary);background:0 0;border:none;border-radius:4px;padding:4px;font-size:16px}.sp-del:hover{background:var(--bg-elevated);color:var(--text-primary)}.sp-dialpad{grid-template-columns:repeat(3,1fr);gap:5px;display:grid}.sp-key{border:1px solid var(--border-subtle);background:var(--bg-surface);cursor:pointer;height:42px;font-family:var(--font-ui);border-radius:8px;flex-direction:column;justify-content:center;align-items:center;gap:1px;transition:background .1s;display:flex}.sp-key:hover{background:var(--bg-elevated)}.sp-key:active{background:var(--bg-overlay)}.sp-key-num{color:var(--text-primary);font-size:16px;font-weight:500;line-height:1}.sp-key-sub{color:var(--text-muted);letter-spacing:1px;font-size:7.5px}.sp-call-btn{background:var(--green);color:#fff;cursor:pointer;width:100%;height:42px;font-size:13.5px;font-weight:500;font-family:var(--font-ui);border:none;border-radius:8px;justify-content:center;align-items:center;gap:7px;transition:background .1s;display:flex}.sp-call-btn:hover:not(:disabled){filter:brightness(1.1)}.sp-call-btn:disabled{opacity:.4;cursor:default}.sp-end-btn{background:var(--red);color:#fff;cursor:pointer;width:100%;height:42px;font-size:13.5px;font-weight:500;font-family:var(--font-ui);border:none;border-radius:8px;justify-content:center;align-items:center;gap:7px;display:flex}.sp-end-btn:hover{filter:brightness(1.1)}.sp-calling{text-align:center;flex-direction:column;align-items:center;gap:10px;padding:20px 0;display:flex}.sp-active-call{background:var(--bg-elevated);text-align:center;border-radius:10px;padding:14px}.sp-call-avatar{border-radius:50%;justify-content:center;align-items:center;width:52px;height:52px;margin:0 auto 8px;font-size:20px;font-weight:600;display:flex}.sp-call-name{color:var(--text-primary);margin-bottom:2px;font-size:15px;font-weight:600}.sp-call-sub{color:var(--text-secondary);margin-bottom:8px;font-size:11.5px}.sp-call-timer{font-family:var(--font-mono);color:var(--brand);font-size:24px;font-weight:600}.sp-call-quality{color:var(--text-muted);margin-top:4px;font-size:10px}.sp-actions{grid-template-columns:repeat(4,1fr);gap:6px;display:grid}.sp-actions-row2{grid-template-columns:repeat(2,1fr);gap:6px;display:grid}.sp-action-btn{border:1px solid var(--border-subtle);background:var(--bg-surface);cursor:pointer;height:54px;font-family:var(--font-ui);color:var(--text-secondary);border-radius:8px;flex-direction:column;justify-content:center;align-items:center;gap:4px;transition:all .12s;display:flex}.sp-action-btn span{color:var(--text-muted);font-size:10px}.sp-action-btn:hover{background:var(--bg-elevated);color:var(--text-primary)}.sp-action-btn.sp-action-active{background:var(--amber-dim);color:var(--amber);border-color:#d299224d}.sp-action-btn.sp-action-active span{color:var(--amber)}.sp-dtmf-header{justify-content:space-between;align-items:center;display:flex}.sp-dtmf-title{color:var(--text-primary);font-size:12.5px;font-weight:600}.sp-dtmf-close{cursor:pointer;color:var(--text-muted);background:0 0;border:none;border-radius:4px;padding:4px}.sp-dtmf-close:hover{background:var(--bg-elevated);color:var(--text-primary)}.sp-search-wrap{background:var(--bg-elevated);border:1px solid var(--border-subtle);border-radius:7px;align-items:center;gap:8px;padding:0 10px;display:flex}.sp-search-input{color:var(--text-primary);font-size:12px;font-family:var(--font-ui);background:0 0;border:none;outline:none;flex:1;padding:8px 0}.sp-search-input::placeholder{color:var(--text-muted)}.sp-dir-list{flex-direction:column;gap:0;display:flex}.sp-dir-item{border-bottom:1px solid var(--border-subtle);align-items:center;gap:10px;padding:8px 0;display:flex}.sp-dir-item:last-child{border-bottom:none}.sp-dir-av{color:#fff;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:32px;height:32px;font-size:12px;font-weight:600;display:flex}.sp-dir-info{flex:1;min-width:0}.sp-dir-name{color:var(--text-primary);font-size:12.5px;font-weight:500}.sp-dir-ext{color:var(--text-secondary);font-size:11px;font-family:var(--font-mono)}.sp-dir-status{color:var(--text-muted);align-items:center;gap:4px;font-size:10px;display:flex}.sp-dir-dot{border-radius:50%;flex-shrink:0;width:5px;height:5px}.sp-dir-actions{gap:4px;display:flex}.sp-dir-act{border:1px solid var(--border-subtle);cursor:pointer;width:28px;height:28px;color:var(--text-secondary);background:0 0;border-radius:6px;justify-content:center;align-items:center;transition:all .1s;display:flex}.sp-dir-act:hover:not(:disabled){background:var(--bg-elevated);color:var(--text-primary)}.sp-dir-act:disabled{opacity:.3;cursor:default}.sp-rec-filters{flex-wrap:wrap;gap:5px;display:flex}.sp-rec-filter{border:1px solid var(--border-subtle);color:var(--text-secondary);cursor:pointer;font-size:11px;font-family:var(--font-ui);background:0 0;border-radius:20px;padding:3px 9px;transition:all .1s}.sp-rec-filter.active{background:var(--brand-dim);border-color:var(--brand-border);color:var(--brand)}.sp-rec-list{flex-direction:column;display:flex}.sp-rec-item{border-bottom:1px solid var(--border-subtle);align-items:center;gap:9px;padding:8px 0;display:flex}.sp-rec-item:last-child{border-bottom:none}.sp-rec-icon{border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:30px;height:30px;display:flex}.sp-rec-info{flex:1;min-width:0}.sp-rec-name{color:var(--text-primary);font-size:12.5px;font-weight:500}.sp-rec-meta{color:var(--text-secondary);font-size:11px}.sp-rec-time-wrap{text-align:right;flex-shrink:0}.sp-rec-time{color:var(--text-muted);font-size:11px}.sp-rec-dur{font-family:var(--font-mono);color:var(--text-muted);font-size:10px}.tb-incoming{background:var(--brand);flex:1;align-items:center;gap:10px;height:52px;padding:0 16px;display:flex}.tb-incoming-pulse{color:#fff;background:#ffffff26;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:34px;height:34px;animation:1.6s infinite pulse;display:flex}.tb-incoming-info{flex-direction:column;flex:1;gap:1px;display:flex}.tb-incoming-label{color:#ffffffa6;font-size:10px}.tb-incoming-name{color:#fff;font-size:13px;font-weight:600;line-height:1.2}.tb-incoming-sub{color:#ffffffbf;font-size:10.5px;font-family:var(--font-mono)}.tb-incoming-actions{flex-shrink:0;gap:8px;display:flex}.tb-incoming-accept{background:var(--green);cursor:pointer;color:#fff;border:none;border-radius:50%;justify-content:center;align-items:center;width:34px;height:34px;display:flex}.tb-incoming-accept:hover{filter:brightness(1.1)}.tb-incoming-reject{background:var(--red);cursor:pointer;color:#fff;border:none;border-radius:50%;justify-content:center;align-items:center;width:34px;height:34px;display:flex}.tb-incoming-reject:hover{filter:brightness(1.1)}.infra-alerts-banner{flex-direction:column;gap:6px;margin-bottom:16px;display:flex}.infra-alert-item{border:1px solid;border-radius:8px;align-items:flex-start;gap:12px;padding:10px 14px;display:flex}.infra-alert-item .btn-sm{flex-shrink:0;margin-top:1px}.platforms-grid{grid-template-columns:1fr 1fr;gap:14px;margin-bottom:14px;display:grid}.platform-card{background:var(--bg-surface);border:1px solid var(--border-subtle);border-left:3px solid var(--border-subtle);border-radius:8px;flex-direction:column;display:flex;overflow:hidden}.platform-card--healthy{border-left-color:var(--green)}.platform-card--degraded{border-left-color:var(--amber)}.platform-card--critical{border-left-color:var(--red)}.platform-card--offline{border-left-color:var(--text-muted);opacity:.7}.platform-card-header{justify-content:space-between;align-items:flex-start;gap:12px;padding:14px 16px 12px;display:flex}.platform-badge{border-radius:4px;align-items:center;gap:5px;width:fit-content;max-width:100%;padding:2px 8px;font-size:11px;font-weight:600;display:inline-flex}.platform-badge-dot{border-radius:50%;flex-shrink:0;width:6px;height:6px}.platform-host-metrics{border-top:1px solid var(--border-subtle);border-bottom:1px solid var(--border-subtle);background:var(--bg-elevated);grid-template-columns:repeat(5,1fr);gap:12px;padding:12px 16px;display:grid}.platform-services-grid{grid-template-columns:1fr 1fr;gap:2px;padding:10px 16px;display:grid}.service-item{border-radius:5px;align-items:center;gap:7px;padding:4px 6px;transition:background .1s;display:flex}.service-item:hover{background:var(--bg-elevated)}.service-item-dot{border-radius:50%;flex-shrink:0;width:6px;height:6px}.service-item-name{color:var(--text-primary);white-space:nowrap;text-overflow:ellipsis;flex:1;min-width:0;font-size:12px;overflow:hidden}.service-item-warn{color:var(--amber);flex-shrink:0;align-items:center;display:inline-flex}.service-item-version{color:var(--text-muted);font-size:10px;font-family:var(--font-mono);flex-shrink:0}.nas-card{background:var(--bg-surface);border:1px solid var(--border-subtle);border-left:3px solid var(--green);border-radius:8px;align-items:center;gap:20px;margin-bottom:14px;padding:14px 16px;display:flex}.nas-card-left{flex-shrink:0;align-items:center;gap:12px;min-width:200px;display:flex}.nas-card-center{flex:1;min-width:0}.nas-card-right{flex-shrink:0;grid-template-columns:repeat(4,1fr);gap:12px;min-width:240px;display:grid}.nas-metric{flex-direction:column;gap:2px;display:flex}.ai-panel{background:var(--bg-surface);border:1px solid var(--border-subtle);border-radius:8px;margin-bottom:14px;overflow:hidden}.ai-panel-header{border-bottom:1px solid var(--border-subtle);background:var(--bg-elevated);align-items:center;gap:8px;padding:10px 16px;display:flex}.ai-panel-dot{background:var(--purple);border-radius:50%;flex-shrink:0;width:8px;height:8px;animation:2s infinite pulse}.ai-panel-label{letter-spacing:.06em;color:var(--purple);font-size:11px;font-weight:700;font-family:var(--font-mono)}.ai-panel-beta{background:var(--purple-dim);color:var(--purple);letter-spacing:.04em;border-radius:3px;padding:2px 6px;font-size:9px;font-weight:700}.ai-insight{border-bottom:1px solid var(--border-subtle);cursor:pointer;gap:12px;padding:12px 16px;transition:background .1s;display:flex}.ai-insight:last-child{border-bottom:none}.ai-insight:hover{background:var(--bg-elevated)}.ai-insight-icon{border-radius:7px;flex-shrink:0;justify-content:center;align-items:center;width:28px;height:28px;margin-top:1px;display:flex}.ai-insight-body{flex-direction:column;flex:1;gap:4px;min-width:0;display:flex}.ai-insight-desc{color:var(--text-secondary);-webkit-line-clamp:2;-webkit-box-orient:vertical;font-size:12px;line-height:1.55;display:-webkit-box;overflow:hidden}.ai-insight-desc.expanded{-webkit-line-clamp:unset;display:block}.ai-insight-rec{background:var(--bg-elevated);border-left:3px solid var(--brand);color:var(--text-secondary);border-radius:0 5px 5px 0;margin-top:4px;padding:8px 10px;font-size:11.5px;line-height:1.5}.ai-insight-actions{gap:8px;margin-top:6px;display:flex}.mt-4{margin-top:4px}.overview-layout{grid-template-columns:1fr 320px;align-items:start;gap:14px;display:grid}.overview-main{flex-direction:column;gap:14px;display:flex}.overview-aside{flex-direction:column;gap:10px;display:flex;position:sticky;top:20px}.evt-timeline{flex-direction:column;gap:0;display:flex}.evt-item{border-bottom:1px solid var(--border-subtle);cursor:pointer;gap:12px;padding:10px 0;transition:background .12s;display:flex}.evt-item:last-child{border-bottom:none}.evt-item:hover{background:var(--bg-elevated);border-radius:6px;margin:0 -16px;padding:10px 16px}.evt-dot-col{flex-direction:column;align-items:center;padding-top:2px;display:flex}.evt-dot{border-radius:50%;flex-shrink:0;width:10px;height:10px}.evt-line{background:var(--border-subtle);flex:1;width:2px;margin-top:4px}.evt-body{flex:1;min-width:0}.evt-title{color:var(--text-primary);font-size:12.5px;font-weight:600}.evt-desc{color:var(--text-muted);margin-top:2px;font-size:11.5px;line-height:1.4}.evt-meta{flex-wrap:wrap;align-items:center;gap:8px;margin-top:4px;display:flex}.evt-time{font-family:var(--font-mono);color:var(--text-muted);font-size:10px}.evt-svc{font-family:var(--font-mono);color:var(--text-secondary);background:var(--bg-elevated);border-radius:3px;padding:1px 5px;font-size:10px}.evt-resolved{color:var(--green);font-size:10px}.evt-unresolved{color:var(--red);font-size:10px;font-weight:600}.ai-model-bar{background:var(--bg-elevated);border-radius:6px;align-items:center;gap:10px;margin:0 16px 10px;padding:8px 12px;display:flex}.ai-model-name{color:var(--purple);font-size:11px;font-weight:600;font-family:var(--font-mono)}.ai-confidence-bar{background:var(--bg-overlay);border-radius:2px;flex:1;height:4px}.ai-confidence-fill{background:var(--purple);border-radius:2px;height:100%;transition:width .3s}.ai-insight-trend{font-size:10px;font-weight:600}.platform-tab-content{padding-top:16px}.svc-card-alert{background:var(--amber-dim);border-top:1px solid var(--border-subtle);color:var(--amber);align-items:center;gap:8px;padding:8px 16px;font-size:11.5px;display:flex}.env-var-row{border-bottom:1px solid var(--border-subtle);align-items:center;gap:10px;padding:7px 0;display:flex}.env-var-row:last-child{border-bottom:none}.env-var-key{font-family:var(--font-mono);color:var(--brand);flex-shrink:0;min-width:160px;font-size:12px}.env-var-val{font-family:var(--font-mono);color:var(--text-primary);word-break:break-all;flex:1;min-width:0;font-size:12px}.env-var-val.masked{color:var(--text-muted);letter-spacing:2px}.asterisk-table{border-collapse:collapse;width:100%;font-size:12px}.asterisk-table th{text-transform:uppercase;letter-spacing:.04em;color:var(--text-muted);text-align:left;border-bottom:1px solid var(--border-subtle);padding:7px 12px;font-size:10px;font-weight:600}.asterisk-table td{border-bottom:1px solid var(--border-subtle);padding:7px 12px}.asterisk-table tr:last-child td{border-bottom:none}.asterisk-table td.mono{font-family:var(--font-mono);font-size:11px}.alert-summary-bar{background:var(--bg-elevated);color:var(--text-secondary);border-radius:7px;align-items:center;gap:20px;margin-bottom:14px;padding:10px 14px;font-size:12px;display:flex}.alert-sev-pill{white-space:nowrap;border-radius:4px;align-items:center;gap:5px;width:fit-content;max-width:100%;padding:3px 9px;font-size:11px;font-weight:600;display:inline-flex}.alert-card{background:var(--bg-surface);border:1px solid var(--border-subtle);border-left-width:3px;border-radius:8px;margin-bottom:8px;padding:12px 16px;transition:opacity .2s}.alert-card-top{align-items:center;gap:8px;margin-bottom:6px;display:flex}.alert-card-title{flex:1;min-width:0;font-size:13px;font-weight:600}.alert-card-bottom{flex-wrap:wrap;align-items:center;gap:8px;margin-top:8px;display:flex}.alert-plat-badge{white-space:nowrap;border-radius:3px;align-items:center;width:fit-content;max-width:100%;padding:2px 7px;font-size:10.5px;font-weight:600;display:inline-flex}.infra-notif-history-table{table-layout:fixed}.infra-notif-history-table .notif-col-channel{width:6%}.infra-notif-history-table .notif-col-alert{width:47%}.infra-notif-history-table .notif-col-recipient{width:20%}.infra-notif-history-table .notif-col-date{width:13%}.infra-notif-history-table .notif-col-status{width:14%}.infra-notif-history-table .notif-col-channel-cell,.infra-notif-history-table .notif-col-recipient-cell,.infra-notif-history-table .notif-col-date-cell,.infra-notif-history-table .notif-col-status-cell,.infra-notif-history-table .notif-col-alert-cell{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.threshold-grid{grid-template-columns:1fr 1fr;gap:10px;display:grid}.threshold-row{justify-content:space-between;align-items:center;gap:12px;padding:6px 0;display:flex}.threshold-lbl{color:var(--text-secondary);flex:1;font-size:12px}.threshold-input{width:72px;height:30px;font-family:var(--font-mono);text-align:center;background:var(--bg-elevated);border:1px solid var(--border-default);color:var(--text-primary);border-radius:5px;outline:none;font-size:12px}.threshold-input:focus{border-color:var(--brand);box-shadow:0 0 0 2px var(--brand-dim)}.notif-card{background:var(--bg-surface);border:1px solid var(--border-subtle);border-radius:8px;margin-bottom:10px;padding:14px 16px}.notif-card:last-child{margin-bottom:0}.notif-expand{border-top:1px solid var(--border-subtle);flex-direction:column;gap:10px;margin-top:12px;padding-top:12px;display:flex}.card-actions{border-top:1px solid var(--border-subtle);justify-content:flex-end;gap:6px;padding:10px 16px;display:flex}.card-body-dense{padding-top:4px;padding-bottom:4px}.term-bar{background:#161b22;border-bottom:1px solid #2d333b;align-items:center;gap:6px;padding:8px 12px;display:flex}.term-bar-dot{border-radius:50%;flex-shrink:0;width:12px;height:12px}.term-body{scrollbar-width:thin;scrollbar-color:#30363d transparent;height:380px;padding:14px 16px;overflow-y:auto}.terminal-window{color:#e2e8f0;border:1px solid var(--border-subtle);border-radius:8px;flex-direction:column;flex:1;font-size:12.5px;line-height:1.6;display:flex;overflow:hidden;background:#0a0e14!important}.terminal-window .t-system{color:#718096}.terminal-window .t-input{color:#63b3ed}.terminal-window .t-output{color:#e2e8f0}.terminal-window .t-error{color:#fc8181}.terminal-prompt{color:#63b3ed!important}.terminal-input{color:#e2e8f0;font-family:var(--font-mono);caret-color:#e2e8f0;background:0 0;border:none;outline:none;flex:1;font-size:12.5px}.t-system{color:var(--text-muted)}.t-input{color:var(--green)}.t-output{color:var(--text-primary)}.t-error{color:var(--red)}.log-viewer-bar{background:var(--bg-elevated);border-bottom:1px solid var(--border-subtle);font-family:var(--font-mono);color:var(--text-muted);align-items:center;gap:10px;padding:8px 14px;font-size:11px;display:flex}.log-viewer-foot{background:var(--bg-elevated);border-top:1px solid var(--border-subtle);font-family:var(--font-mono);color:var(--text-muted);justify-content:space-between;align-items:center;gap:8px;padding:7px 14px;font-size:11px;display:flex}.infra-tab-bar{background:var(--bg-surface);border:1px solid var(--border-subtle);border-radius:8px;gap:3px;width:fit-content;margin-bottom:16px;padding:3px;display:flex}.infra-tab{cursor:pointer;height:30px;color:var(--text-secondary);white-space:nowrap;font-size:12.5px;font-weight:500;font-family:var(--font-ui);background:0 0;border:none;border-radius:6px;align-items:center;gap:6px;padding:0 16px;transition:all .12s;display:flex}.infra-tab:hover{color:var(--text-primary)}.infra-tab.active{background:var(--bg-surface);color:var(--brand);box-shadow:0 1px 4px #0000004d}@keyframes pbx-pulse{0%,to{opacity:1}50%{opacity:.5}}@keyframes pbx-fadein{0%{opacity:0;transform:translateY(2px)}to{opacity:1;transform:translateY(0)}}.pbx-pulse{animation:1.6s ease-in-out infinite pbx-pulse}.pbx-fadein{animation:.3s pbx-fadein}.pbx-scroll{scrollbar-width:thin;scrollbar-color:var(--border-default) transparent;overflow-y:auto}.agent-shell{grid-template-rows:56px 1fr 44px;grid-template-columns:56px 1fr;height:100vh;display:grid;overflow:hidden}.agent-topbar{background:var(--bg-surface);border-bottom:1px solid var(--border-subtle);isolation:isolate;z-index:20;grid-area:1/2;align-items:center;gap:8px;height:56px;padding:0 14px;display:flex;position:relative;overflow:visible}.at-spacer{flex:1}.at-agent-id{border-right:1px solid var(--border-subtle);flex-shrink:0;align-items:center;gap:8px;margin-right:4px;padding-right:10px;display:flex}.at-agent-name{font-size:13.5px;font-weight:600}.at-agent-ext{font-family:var(--font-mono);color:var(--text-muted);background:var(--bg-elevated);border-radius:4px;padding:1px 6px;font-size:11px}.agent-workspace{grid-area:2/2;display:flex;overflow:hidden}.agent-footer{background:var(--bg-surface);border-top:1px solid var(--border-subtle);grid-area:3/1/auto/-1;align-items:center;gap:12px;height:44px;padding:0 18px;font-size:11.5px;display:flex;overflow:hidden}.af-group{align-items:center;gap:10px;display:flex}.af-stat{align-items:center;gap:4px;display:flex}.af-lbl{color:var(--text-muted);text-transform:uppercase;letter-spacing:.06em;flex-shrink:0;font-size:9.5px;font-weight:600}.af-val{font-family:var(--font-mono);font-size:12px;font-weight:500}.af-div{background:var(--border-subtle);flex-shrink:0;width:1px;height:18px}.af-dialer{color:var(--text-primary);align-items:center;gap:6px;margin-left:auto;font-size:11.5px;display:flex}.af-dialer-lbl{color:var(--text-muted);font-size:10.5px;font-weight:600}.af-dialer-leads{font-family:var(--font-mono);color:var(--text-primary);font-size:12px;font-weight:500}.af-dialer-dot{background:var(--green);border-radius:50%;width:6px;height:6px;animation:1.6s ease-in-out infinite pbx-pulse}.agent-inbox{background:var(--bg-surface);border-right:1px solid var(--border-subtle);flex-direction:column;flex-shrink:0;width:296px;min-width:296px;transition:width .25s,min-width .25s;display:flex;overflow:hidden}.agent-inbox.mini{width:64px;min-width:64px}.ix-hd{flex-shrink:0;justify-content:space-between;align-items:center;padding:14px 16px 10px;display:flex}.ix-title{white-space:nowrap;color:var(--text-primary);flex:1;font-size:14px;font-weight:600;overflow:hidden}.ix-count{color:var(--text-muted);margin-left:4px;font-size:12px;font-weight:500}.ix-collapse-btn{width:24px;height:24px;color:var(--text-muted);cursor:pointer;background:0 0;border:none;border-radius:5px;flex-shrink:0;justify-content:center;align-items:center;transition:background .12s,color .12s;display:flex}.ix-collapse-btn:hover{background:var(--bg-elevated);color:var(--text-primary)}.ix-search-row{flex-shrink:0;padding:0 14px 12px}.ix-search-wrap{background:var(--bg-base);border:1px solid var(--border-subtle);color:var(--text-muted);border-radius:8px;align-items:center;gap:8px;padding:7px 10px;display:flex}.ix-search-wrap svg{flex-shrink:0}.ix-search-wrap:focus-within{border-color:var(--brand);box-shadow:none}.ix-search-input{width:100%;color:var(--text-primary);font-size:12.5px;font-family:var(--font-ui);background:0 0;border:none;outline:none}.ix-search-input:focus,.ix-search-input:focus-visible{box-shadow:none;outline:none}.ix-search-input::placeholder{color:var(--text-muted)}.ix-list{scrollbar-width:thin;scrollbar-color:var(--border-default) transparent;flex:1;padding:0 8px 8px;overflow-y:auto}.ix-item{cursor:pointer;background:0 0;border:none;border-radius:9px;align-items:center;gap:10px;margin-bottom:2px;padding:8px 10px;transition:background .12s;display:flex;position:relative}.ix-item:hover,.ix-item.active{background:var(--bg-elevated)}.ix-item.active:before{content:"";background:var(--brand);border-radius:0 2px 2px 0;width:3px;position:absolute;top:10px;bottom:10px;left:-8px}.ix-ch-icon{border-radius:8px;flex-shrink:0;justify-content:center;align-items:center;width:34px;height:34px;display:flex;position:relative}.ix-unread{background:var(--brand);color:#fff;border:2px solid var(--bg-surface);border-radius:8px;justify-content:center;align-items:center;min-width:16px;height:16px;padding:0 4px;font-size:9.5px;font-weight:700;display:flex;position:absolute;top:-4px;right:-4px}.ix-item.active .ix-unread{border-color:var(--bg-elevated)}.ix-active-dot{background:var(--green);border:2px solid var(--bg-surface);border-radius:50%;width:9px;height:9px;animation:1.6s ease-in-out infinite pbx-pulse;position:absolute;bottom:-2px;right:-2px}.ix-item.active .ix-active-dot{border-color:var(--bg-elevated)}.ix-body{flex:1;min-width:0;overflow:hidden}.ix-head{justify-content:space-between;align-items:baseline;gap:6px;display:flex}.ix-name{color:var(--text-primary);white-space:nowrap;text-overflow:ellipsis;min-width:0;font-size:13px;font-weight:600;overflow:hidden}.ix-time{color:var(--text-muted);font-size:10.5px;font-family:var(--font-mono);white-space:nowrap;flex-shrink:0}.ix-sub{color:var(--text-secondary);white-space:nowrap;text-overflow:ellipsis;margin-top:1px;font-size:11.5px;overflow:hidden}.ix-status{white-space:nowrap;text-overflow:ellipsis;margin-top:3px;font-size:10.5px;font-weight:500;line-height:1.25;overflow:hidden}.ix-status--active{color:var(--green)}.ix-status--pending{color:var(--brand)}.ix-status--missed{color:var(--red)}.ix-status--ended{color:var(--text-muted)}.ix-mini-item{cursor:pointer;border-radius:9px;justify-content:center;align-items:center;margin-bottom:2px;padding:11px 0;display:flex}.ix-mini-item:hover{background:var(--bg-elevated)}.ix-empty{min-height:120px;color:var(--text-muted);text-align:center;flex-direction:column;justify-content:center;align-items:center;gap:8px;padding:24px 16px;font-size:11px;display:flex}.conv-panel{background:var(--bg-base);flex-direction:column;flex:1;min-width:0;display:flex;overflow:hidden}.conv-ready{color:var(--text-muted);flex-direction:column;flex:1;justify-content:center;align-items:center;gap:12px;display:flex}.conv-ready-dot{background:var(--green);border-radius:50%;width:14px;height:14px;animation:1.6s ease-in-out infinite pbx-pulse}.conv-ready-text{color:var(--text-secondary);font-size:12.5px}.conv-ready-sub{color:var(--text-muted);font-size:11.5px}.call-hero{background:var(--bg-surface);border-bottom:1px solid var(--border-subtle);flex-shrink:0;padding:12px 14px 0;position:relative;overflow:visible}.call-hero-glow{pointer-events:none;border-radius:50%;width:240px;height:240px;position:absolute;top:-60px;right:-60px}.call-hero-row{align-items:center;gap:10px;display:flex;position:relative}.call-av{border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:52px;height:52px;font-size:16px;font-weight:600;display:flex;position:relative}.call-ch-badge{border:2px solid var(--bg-surface);border-radius:50%;justify-content:center;align-items:center;width:18px;height:18px;display:flex;position:absolute;bottom:-3px;right:-3px}.call-identity{flex:1;min-width:0}.call-name{letter-spacing:-.01em;flex-wrap:wrap;align-items:center;gap:10px;font-size:22px;font-weight:600;display:flex}.call-meta{color:var(--text-secondary);font-size:12.5px;font-family:var(--font-ui);white-space:nowrap;text-overflow:ellipsis;margin-top:4px;overflow:hidden}.call-timer-block{text-align:center;flex-shrink:0;padding:0 6px}.call-timer-label{color:var(--text-muted);text-transform:uppercase;letter-spacing:.05em;margin-bottom:1px;font-size:9.5px;display:block}.call-timer{font-family:var(--font-mono);color:var(--green);letter-spacing:.03em;font-size:28px;font-weight:500;line-height:1;display:block}.call-timer.amber{color:var(--amber)}.call-timer.pulse{animation:2s ease-in-out infinite pbx-pulse}.badge-vip{color:var(--amber);letter-spacing:.08em;background:#d299222e;border-radius:4px;flex-shrink:0;padding:2px 7px;font-size:9.5px;font-weight:700}.badge-hold{background:var(--amber-dim);color:var(--amber);letter-spacing:.04em;border-radius:4px;flex-shrink:0;padding:1px 8px;font-size:10px;font-weight:700;animation:1.6s ease-in-out infinite pbx-pulse}.badge-acw{background:var(--blue-dim);color:var(--blue);letter-spacing:.04em;border-radius:4px;flex-shrink:0;padding:1px 8px;font-size:10px;font-weight:700}.call-toggle-drawer{color:var(--text-muted);cursor:pointer;font-size:11.5px;font-family:var(--font-ui);background:0 0;border:none;border-radius:6px;flex-shrink:0;align-items:center;gap:4px;padding:4px 8px;transition:background .12s;display:flex}.call-toggle-drawer:hover{background:var(--bg-elevated);color:var(--text-primary)}.ai-strip{background:var(--purple-dim);border-bottom:1px solid #bc8cff2e;flex-shrink:0;align-items:center;gap:10px;padding:5px 14px;display:flex}.ai-badge{color:var(--purple);text-transform:uppercase;letter-spacing:.04em;flex-shrink:0;align-items:center;gap:6px;font-size:10.5px;font-weight:600;display:flex}.ai-sent-track{background:var(--bg-overlay);border-radius:3px;flex:0 0 120px;height:6px;display:flex;overflow:hidden}.ai-sent-fill{height:100%;transition:width .8s}.ai-sent-pct{font-size:10.5px;font-family:var(--font-mono);flex-shrink:0;align-items:center;gap:6px;display:flex}.ai-hint{color:var(--text-secondary);white-space:nowrap;text-overflow:ellipsis;cursor:default;flex:1;align-items:center;gap:6px;margin-left:auto;font-size:11.5px;animation:.3s pbx-fadein;display:flex;overflow:hidden}.call-controls{flex-wrap:wrap;align-items:center;gap:5px;padding:8px 14px 10px;display:flex}.cc-btn{background:var(--bg-elevated);border:1px solid var(--border-subtle);cursor:pointer;min-width:52px;color:var(--text-secondary);font-size:12px;font-weight:500;font-family:var(--font-ui);border-radius:8px;flex-direction:column;align-items:center;gap:2px;padding:7px 6px;transition:background .12s,border-color .12s,color .12s;display:flex}.cc-btn:hover{background:var(--bg-overlay);border-color:var(--border-default);color:var(--text-primary)}.cc-btn.on{background:var(--brand-dim);border-color:var(--brand-border);color:var(--brand)}.cc-btn.rec{background:var(--red-dim);color:var(--red);border-color:#f8514940}.cc-btn.rec.on{background:var(--red-dim)}.cc-hangup{background:var(--red);border-color:var(--red);color:#fff;min-width:64px;font-weight:600}.cc-hangup:hover{color:#fff;background:#da3a31;border-color:#da3a31}.cc-spacer{flex:1}.cc-dtmf-wrap{position:relative}.dtmf-pad{z-index:50;background:var(--bg-surface);border:1px solid var(--border-default);border-radius:10px;width:196px;padding:12px;position:absolute;top:calc(100% + 6px);left:50%;transform:translate(-50%);box-shadow:0 8px 32px #00000073}.dtmf-display{background:#0a0e14;border-radius:6px;margin-bottom:10px;padding:6px 10px}.dtmf-display-lbl{color:var(--text-muted);text-transform:uppercase;letter-spacing:.05em;font-size:9px;display:block}.dtmf-display-row{justify-content:space-between;align-items:center;display:flex}.dtmf-display-val{font-family:var(--font-mono);color:#e2e8f0;letter-spacing:.1em;min-height:20px;font-size:14px;font-weight:500}.dtmf-clear{color:var(--text-muted);cursor:pointer;font-size:12px;font-family:var(--font-ui);background:0 0;border:none;border-radius:3px;padding:2px 4px;transition:color .1s}.dtmf-clear:hover{color:var(--red)}.dtmf-grid{grid-template-columns:repeat(3,1fr);gap:5px;display:grid}.dtmf-key{background:var(--bg-elevated);border:1px solid var(--border-subtle);height:34px;color:var(--text-primary);cursor:pointer;font-size:15px;font-weight:600;font-family:var(--font-mono);border-radius:6px;justify-content:center;align-items:center;transition:transform 80ms,background .1s;display:flex}.dtmf-key:active{background:var(--bg-overlay);transform:scale(.9)}.timeline{border-bottom:1px solid var(--border-subtle);flex-shrink:0;padding:10px 14px 6px}.tl-hd{color:var(--text-muted);text-transform:uppercase;letter-spacing:.05em;align-items:center;gap:5px;margin-bottom:7px;font-size:10px;font-weight:600;display:flex}.tl-list{gap:0;display:flex}.tl-event{flex:1;align-items:flex-start;gap:6px;min-width:0;font-size:11px;display:flex;position:relative}.tl-event:not(:last-child):after{content:"";background:var(--border-subtle);width:1px;position:absolute;top:16px;bottom:-4px;left:3px}.tl-dot{border-radius:50%;flex-shrink:0;width:8px;height:8px;margin-top:3px}.tl-body{min-width:0}.tl-text{color:var(--text-secondary);line-height:1.3}.tl-time{color:var(--text-muted);font-size:10px;font-family:var(--font-mono);margin-top:1px;display:block}.tl-vertical .tl-list{flex-direction:column;gap:8px}.tl-vertical .tl-event{flex:none}.tl-vertical .tl-event:after{display:none}.intel-panel{flex-direction:column;gap:8px;min-height:0;padding:10px 14px;display:flex}.intel-card{background:var(--bg-surface);border:1px solid var(--border-subtle);border-radius:8px;overflow:hidden}.intel-card-hd{color:var(--text-secondary);align-items:center;gap:6px;padding:9px 12px 6px;font-size:11.5px;font-weight:600;display:flex}.intel-card-body{padding:0 12px 10px}.intel-action-pill{background:var(--purple-dim);color:var(--purple);border-radius:12px;align-items:center;gap:5px;margin-bottom:8px;padding:3px 10px;font-size:11px;font-weight:500;display:inline-flex}.intel-insert-btn{background:var(--purple);color:#fff;cursor:pointer;width:100%;height:30px;font-size:11.5px;font-weight:500;font-family:var(--font-ui);border:none;border-radius:6px;transition:opacity .12s}.intel-insert-btn:hover{opacity:.88}.intel-pills{flex-wrap:wrap;gap:6px;display:flex}.intel-pill{background:var(--bg-elevated);border:1px solid var(--border-subtle);color:var(--text-secondary);cursor:pointer;border-style:solid;border-radius:12px;padding:4px 10px;font-size:11px;transition:background .12s,border-color .12s}.intel-pill:hover{background:var(--bg-overlay);border-color:var(--border-default);color:var(--text-primary)}.intel-kb-hd{cursor:pointer;justify-content:space-between;align-items:center;padding:8px 12px;transition:background .12s;display:flex}.intel-kb-hd:hover{background:var(--bg-elevated)}.intel-kb-lbl{color:var(--text-secondary);align-items:center;gap:6px;font-size:11.5px;font-weight:600;display:flex}.intel-kb-doc{color:var(--text-secondary);cursor:pointer;border-top:1px solid var(--border-subtle);align-items:center;gap:8px;padding:6px 12px;font-size:11.5px;transition:background .12s;display:flex}.intel-kb-doc:hover{background:var(--bg-elevated);color:var(--text-primary)}.voice-composer{border-top:1px solid var(--border-subtle);background:var(--bg-surface);flex-shrink:0;padding:10px 14px}.vc-hd{color:var(--text-secondary);align-items:center;gap:6px;margin-bottom:7px;font-size:11.5px;font-weight:500;display:flex}.vc-autosave{color:var(--text-muted);align-items:center;gap:4px;margin-left:auto;font-size:10.5px;display:flex}.vc-dot{border-radius:50%;flex-shrink:0;width:6px;height:6px}.vc-textarea{background:var(--bg-elevated);border:1px solid var(--border-subtle);width:100%;font-family:var(--font-ui);color:var(--text-primary);resize:none;border-radius:6px;outline:none;padding:7px 10px;font-size:13.5px;line-height:1.5}.vc-textarea:focus{border-color:var(--brand);box-shadow:0 0 0 3px var(--brand-dim)}.chat-composer{border-top:1px solid var(--border-subtle);background:var(--bg-surface);flex-shrink:0}.chat-toolbar{border-bottom:1px solid var(--border-subtle);align-items:center;gap:3px;padding:6px 10px;display:flex}.chat-tool-btn{width:28px;height:28px;color:var(--text-muted);cursor:pointer;background:0 0;border:none;border-radius:5px;justify-content:center;align-items:center;transition:background .12s,color .12s;display:flex}.chat-tool-btn:hover{background:var(--bg-elevated);color:var(--text-primary)}.chat-input-row{align-items:flex-end;gap:8px;padding:7px 10px;display:flex}.chat-textarea{background:var(--bg-elevated);border:1px solid var(--border-subtle);font-family:var(--font-ui);color:var(--text-primary);resize:none;border-radius:6px;outline:none;flex:1;min-height:32px;max-height:80px;padding:7px 10px;font-size:12.5px;line-height:1.4}.chat-textarea:focus{border-color:var(--brand);box-shadow:0 0 0 3px var(--brand-dim)}.chat-send-btn{background:var(--brand);cursor:pointer;color:#fff;border:none;border-radius:6px;flex-shrink:0;justify-content:center;align-items:center;width:32px;height:32px;transition:opacity .12s;display:flex}.chat-send-btn:hover{opacity:.88}.client-drawer{background:var(--bg-surface);border-left:1px solid var(--border-subtle);flex-direction:column;flex-shrink:0;width:304px;min-width:304px;transition:width .25s,min-width .25s;display:flex;overflow:hidden}.client-drawer.hidden{width:0;min-width:0}.cd-tabs{border-bottom:1px solid var(--border-subtle);background:var(--bg-surface);z-index:1;flex-shrink:0;display:flex;position:sticky;top:0}.cd-tab{height:40px;color:var(--text-secondary);cursor:pointer;font-size:11.5px;font-weight:500;font-family:var(--font-ui);white-space:nowrap;background:0 0;border:none;border-bottom:2px solid #0000;flex:1;justify-content:center;align-items:center;gap:4px;transition:color .12s;display:flex}.cd-tab.active{color:var(--brand);border-bottom-color:var(--brand)}.cd-tab:hover:not(.active){color:var(--text-primary)}.cd-body{scrollbar-width:thin;scrollbar-color:var(--border-default) transparent;flex:1;overflow-y:auto}.cd-section-div{border-top:1px solid var(--border-subtle);margin:0}.client-hd-compact{border-bottom:1px solid var(--border-subtle);align-items:center;gap:10px;padding:12px 14px;display:flex}.client-av-sm{color:#fff;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:40px;height:40px;font-size:14px;font-weight:700;display:flex}.client-name{font-size:15px;font-weight:600}.client-company{color:var(--text-secondary);margin-top:3px;font-size:11.5px}.client-tags{flex-wrap:wrap;align-items:center;gap:4px;margin-top:4px;display:flex}.client-badge{border-radius:4px;padding:1px 6px;font-size:10px;font-weight:600}.client-info-section{border-bottom:1px solid var(--border-subtle);padding:10px 14px}.ci-title{color:var(--text-muted);text-transform:uppercase;letter-spacing:.05em;margin-bottom:8px;font-size:10px;font-weight:600}.ci-item{align-items:center;gap:8px;margin-bottom:6px;font-size:12px;display:flex}.ci-label{color:var(--text-muted);letter-spacing:.07em;text-transform:uppercase;flex-shrink:0;width:64px;font-size:9.5px;font-weight:600}.ci-value{color:var(--text-primary);font-size:12px;font-weight:500}.quick-actions{border-bottom:1px solid var(--border-subtle);grid-template-columns:1fr 1fr;gap:6px;padding:10px 14px;display:grid}.quick-action{background:var(--bg-elevated);border:1px solid var(--border-subtle);color:var(--text-secondary);cursor:pointer;font-size:11px;font-weight:500;font-family:var(--font-ui);border-radius:7px;align-items:center;gap:6px;padding:6px 10px;transition:background .12s,color .12s,border-color .12s;display:flex}.quick-action:hover{background:var(--bg-overlay);color:var(--text-primary);border-color:var(--border-default)}.quick-action.danger{background:var(--red-dim);color:var(--red);border-color:#f8514940}.quick-action.danger:hover{background:#f851492e}.ix-history{border-bottom:1px solid var(--border-subtle);padding:10px 14px}.ixh-title{color:var(--text-muted);text-transform:uppercase;letter-spacing:.07em;margin-bottom:8px;font-size:9.5px;font-weight:600}.ixh-item{border-bottom:1px solid var(--border-subtle);align-items:center;gap:8px;padding:6px 0;display:flex}.ixh-item:last-child{border-bottom:none}.ixh-ch{border-radius:6px;flex-shrink:0;justify-content:center;align-items:center;width:26px;height:26px;display:flex}.ixh-info{flex:1;min-width:0}.ixh-date{color:var(--text-muted);font-size:10px;font-family:var(--font-mono)}.ixh-text{white-space:nowrap;text-overflow:ellipsis;color:var(--text-secondary);margin-top:1px;font-size:11.5px;overflow:hidden}.ixh-dur{color:var(--text-muted);font-size:10px;font-family:var(--font-mono);flex-shrink:0}.call-note{padding:12px 14px}.cn-hd{justify-content:space-between;align-items:center;margin-bottom:8px;display:flex}.cn-title{font-size:11.5px;font-weight:600}.cn-save-state{color:var(--text-muted);align-items:center;gap:4px;font-size:10.5px;display:flex}.cn-dot{border-radius:50%;flex-shrink:0;width:6px;height:6px}.cn-textarea{background:var(--bg-elevated);border:1px solid var(--border-subtle);width:100%;font-family:var(--font-ui);color:var(--text-primary);resize:none;border-radius:6px;outline:none;min-height:90px;padding:8px 10px;font-size:13.5px;line-height:1.5}.cn-textarea:focus{border-color:var(--brand);box-shadow:0 0 0 3px var(--brand-dim)}.cn-actions{gap:6px;margin-top:8px;display:flex}.cn-save-btn{background:var(--green);color:#fff;cursor:pointer;height:30px;font-size:11.5px;font-weight:500;font-family:var(--font-ui);border:none;border-radius:6px;flex:1;transition:opacity .12s}.cn-save-btn:hover{opacity:.88}.cn-acw-btn{border:1px solid var(--border-default);height:30px;color:var(--text-secondary);cursor:pointer;font-size:11.5px;font-family:var(--font-ui);background:0 0;border-radius:6px;padding:0 12px;transition:background .12s}.cn-acw-btn:hover{background:var(--bg-elevated)}.agent-status-chip{background:var(--bg-elevated);border:1px solid var(--border-subtle);cursor:pointer;white-space:nowrap;font-size:12px;font-weight:500;font-family:var(--font-ui);border-radius:20px;align-items:center;gap:6px;padding:4px 10px;transition:background .12s;display:flex;position:relative}.agent-status-chip:hover{background:var(--bg-overlay)}.asc-dot{border-radius:50%;flex-shrink:0;width:7px;height:7px}.asc-dot--pulse{animation:1.5s ease-in-out infinite pbx-pulse}.at-agent-meta{min-width:0}.at-agent-av{background:var(--brand-dim);width:34px;height:34px;color:var(--brand);border:1.5px solid #2f81f74d;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;font-size:12px;font-weight:600;display:flex}.at-agent-sub{color:var(--text-secondary);white-space:nowrap;text-overflow:ellipsis;margin-top:1px;font-size:11.5px;overflow:hidden}.at-agent-ext-inline{color:var(--blue);margin-left:4px;font-size:11.5px;font-weight:500}.at-pause-wrap{flex-shrink:0;position:relative}.at-pause-btn{background:var(--bg-elevated);border:1px solid var(--border-subtle);height:30px;color:var(--text-secondary);font-size:12px;font-family:var(--font-ui);cursor:pointer;border-radius:6px;align-items:center;gap:6px;padding:0 12px;transition:background .12s,color .12s,border-color .12s;display:flex}.at-pause-btn:hover{background:var(--bg-overlay);color:var(--text-primary)}.at-pause-btn.on{border-color:var(--border-default);color:var(--text-primary)}.at-pause-btn--resume{color:var(--green);background:var(--green-dim);border-color:#3fb9504d}.at-pause-btn--resume:hover{color:var(--green)}.camp-pill-wrap{flex-shrink:0;position:relative}.camp-pill-lbl{letter-spacing:.06em;text-transform:uppercase;color:var(--text-muted);font-size:9.5px;font-weight:700}.camp-badge{background:var(--brand);color:#fff;min-width:18px;height:18px;font-size:10px;font-weight:700;font-family:var(--font-mono);border-radius:9px;justify-content:center;align-items:center;padding:0 5px;display:inline-flex}.cc-rec-dot{background:var(--red);border-radius:50%;flex-shrink:0;width:8px;height:8px;animation:1.5s ease-in-out infinite pbx-pulse}.pause-dropdown{z-index:50;background:var(--bg-surface);border:1px solid var(--border-default);border-radius:8px;min-width:200px;padding:6px;position:absolute;top:calc(100% + 6px);right:0;box-shadow:0 8px 32px #00000073}.pause-dropdown-hd{color:var(--text-muted);text-transform:uppercase;letter-spacing:.05em;padding:2px 6px 8px;font-size:10px;font-weight:600}.pause-item{cursor:pointer;color:var(--text-primary);font-size:12.5px;font-family:var(--font-ui);text-align:left;background:0 0;border:none;border-radius:6px;align-items:center;gap:8px;width:100%;padding:7px 10px;transition:background .12s;display:flex}.pause-item:hover{background:var(--bg-elevated)}.pause-dot{background:var(--amber);border-radius:50%;flex-shrink:0;width:8px;height:8px}.camp-pill{background:var(--bg-elevated);border:1px solid var(--border-subtle);cursor:pointer;white-space:nowrap;font-size:12px;font-weight:500;font-family:var(--font-ui);border-radius:6px;align-items:center;gap:6px;height:30px;padding:0 10px;transition:background .12s;display:flex}.camp-pill:hover{background:var(--bg-overlay)}.camp-dropdown{z-index:50;background:var(--bg-surface);border:1px solid var(--border-default);border-radius:8px;min-width:250px;padding:8px;position:absolute;top:calc(100% + 6px);right:0;box-shadow:0 8px 32px #00000073}.camp-dd-title{color:var(--text-muted);text-transform:uppercase;letter-spacing:.05em;padding:2px 6px 8px;font-size:10px;font-weight:600}.camp-item{cursor:pointer;border-radius:6px;align-items:center;gap:10px;padding:8px 10px;transition:background .12s;display:flex}.camp-item:hover{background:var(--bg-elevated)}.camp-info{flex:1;min-width:0}.camp-name{font-size:12.5px;font-weight:500}.camp-leads{color:var(--text-muted);margin-top:1px;font-size:10.5px}.dial-field-wrap{flex-shrink:0;align-items:center;display:flex;position:relative}.dial-field{background:var(--bg-elevated);border:1px solid var(--border-default);border-radius:var(--radius-md);align-items:center;gap:4px;min-width:220px;height:34px;padding:0 6px 0 10px;transition:border-color .15s,box-shadow .15s,min-width .2s;display:flex}.dial-field:focus-within{border-color:var(--brand);box-shadow:none;min-width:260px}.dial-field-search{color:var(--text-muted);flex-shrink:0}.dial-input{min-width:0;height:100%;color:var(--text-primary);font-size:12.5px;font-family:var(--font-ui);background:0 0;border:0;outline:none;flex:1;padding:0}.dial-input:focus,.dial-input:focus-visible{box-shadow:none;outline:none}.dial-input::placeholder{color:var(--text-muted)}.dial-clear{color:var(--text-muted);cursor:pointer;background:0 0;border:0;flex-shrink:0;padding:0 2px;font-size:16px;line-height:1}.dial-clear:hover{color:var(--text-primary)}.dial-icon-btn{width:26px;height:26px;color:var(--text-muted);cursor:pointer;background:0 0;border:0;border-radius:6px;flex-shrink:0;justify-content:center;align-items:center;transition:color .12s,background .12s;display:flex}.dial-icon-btn:hover,.dial-icon-btn.on{color:var(--text-primary);background:var(--bg-overlay)}.dial-call-btn{background:var(--green);cursor:pointer;color:#fff;border:0;border-radius:6px;flex-shrink:0;justify-content:center;align-items:center;width:26px;height:26px;transition:opacity .12s;display:flex}.dial-call-btn:hover{opacity:.88}.dp-display-ph{opacity:.3;font-family:var(--font-mono)}.dial-popup{z-index:100;background:var(--bg-surface);border:1px solid var(--border-default);border-radius:10px;width:220px;padding:12px;position:absolute;top:calc(100% + 6px);right:0;box-shadow:0 8px 32px #00000080}.dp-display{background:#0a0e14;border-radius:6px;min-height:44px;margin-bottom:10px;padding:8px 10px}.dp-display-lbl{color:var(--text-muted);text-transform:uppercase;letter-spacing:.05em;margin-bottom:2px;font-size:9px;display:block}.dp-display-num{font-family:var(--font-mono);color:#e2e8f0;letter-spacing:.04em;min-height:24px;font-size:18px;font-weight:500}.dp-grid{grid-template-columns:repeat(3,1fr);gap:5px;display:grid}.dp-key{background:var(--bg-elevated);border:1px solid var(--border-subtle);cursor:pointer;border-radius:7px;flex-direction:column;justify-content:center;align-items:center;gap:1px;height:38px;transition:transform 80ms,background .1s;display:flex}.dp-key:active{background:var(--bg-overlay);transform:scale(.92)}.dp-key-num{color:var(--text-primary);font-size:15px;font-weight:600;line-height:1;font-family:var(--font-mono)}.dp-key-sub{color:var(--text-muted);letter-spacing:.1em;font-size:7.5px;font-weight:500}.dp-bksp{color:var(--text-secondary);justify-content:center;align-items:center;font-size:16px;display:flex}.dp-call-btn{background:var(--green);color:#fff;cursor:pointer;width:100%;height:38px;font-size:13px;font-weight:600;font-family:var(--font-ui);border:none;border-radius:7px;justify-content:center;align-items:center;gap:6px;margin-top:8px;transition:opacity .12s;display:flex}.dp-call-btn:hover{opacity:.88}.dp-call-btn:disabled{opacity:.4;cursor:not-allowed}.conv-body-grid{flex:1;grid-template-columns:1fr 280px;min-height:0;display:grid;overflow:hidden}.conv-left{border-right:1px solid var(--border-subtle);flex-direction:column;min-height:0;display:flex;overflow:hidden}.conv-tl-scroll{scrollbar-width:thin;scrollbar-color:var(--border-default) transparent;flex:1;min-height:0;overflow-y:auto}.conv-right{background:var(--bg-surface);scrollbar-width:thin;scrollbar-color:var(--border-default) transparent;border-left:none;overflow-y:auto}.cptl{padding:12px 14px 4px}.cptl-hd{color:var(--text-muted);text-transform:uppercase;letter-spacing:.07em;align-items:center;gap:5px;margin-bottom:10px;font-size:9.5px;font-weight:600;display:flex}.cptl-event{gap:10px;display:flex}.cptl-dot-col{flex-direction:column;flex-shrink:0;align-items:center;width:16px;margin-top:2px;display:flex}.cptl-dot{border-radius:50%;flex-shrink:0;width:8px;height:8px}.cptl-line{background:var(--border-subtle);flex:1;width:1px;min-height:10px;margin:3px 0}.cptl-body{flex:1;min-width:0;padding-bottom:14px}.cptl-title{color:var(--text-primary);font-size:12.5px;font-weight:500;line-height:1.3}.cptl-text{color:var(--text-secondary);margin-top:2px;font-size:11.5px;line-height:1.45}.cptl-note{background:var(--amber-dim);border:1px solid #d2992259;border-radius:8px;margin:10px 14px 12px;padding:10px 12px}.cptl-note-lbl{letter-spacing:.1em;text-transform:uppercase;color:var(--amber);margin-bottom:4px;font-size:9.5px;font-weight:700}.cptl-note-text{color:var(--text-secondary);font-size:11.5px;font-style:italic;line-height:1.5}.intel-panel-hd{letter-spacing:.1em;text-transform:uppercase;color:var(--purple);align-items:center;gap:6px;padding:12px 14px 8px;font-size:9.5px;font-weight:600;display:flex}.intel-suggestion-text{color:var(--text-secondary);margin-bottom:8px;font-size:11.5px;line-height:1.4}.intel-kb-doc-type{color:var(--text-muted);flex-shrink:0;font-size:10px}.cptl-time{color:var(--text-muted);font-size:10px;font-family:var(--font-ui);margin-top:2px;display:block}.ivr-page{flex-direction:column;gap:14px;display:flex}.ivr-workspace-shell{grid-template-columns:280px 1fr;gap:14px;min-height:calc(100vh - 190px);display:grid}.ivr-flow-sidebar,.ivr-editor-shell,.ivr-library-panel,.ivr-canvas-panel,.ivr-inspector-panel,.ivr-sidebar-summary-card,.ivr-inspector-card,.ivr-simulator-card,.ivr-publishing-card{border:1px solid var(--border-subtle);background:var(--bg-surface);border-radius:12px}.ivr-flow-sidebar{flex-direction:column;gap:12px;padding:12px;display:flex}.ivr-sidebar-head{border:1px solid var(--border-subtle);background:linear-gradient(145deg, var(--bg-elevated), color-mix(in srgb, var(--bg-overlay) 60%, transparent));border-radius:10px;padding:12px}.ivr-sidebar-kicker{letter-spacing:.12em;text-transform:uppercase;color:var(--text-muted);margin-bottom:4px;font-size:10px;display:block}.ivr-sidebar-head strong{margin-bottom:4px;font-size:14px;display:block}.ivr-sidebar-head p{color:var(--text-secondary);font-size:11px}.ivr-flow-list{flex-direction:column;gap:8px;display:flex}.ivr-flow-item{border:1px solid var(--border-subtle);background:var(--bg-elevated);color:var(--text-primary);text-align:left;cursor:pointer;border-radius:10px;width:100%;padding:10px;transition:border-color .15s,transform .15s,background .15s}.ivr-flow-item:hover{border-color:var(--brand-border);transform:translateY(-1px)}.ivr-flow-item.is-selected{border-color:var(--brand);background:color-mix(in srgb, var(--brand-dim) 55%, var(--bg-elevated))}.ivr-flow-item-row{justify-content:space-between;align-items:center;gap:8px;display:flex}.ivr-flow-item-row strong{margin-bottom:2px;font-size:12px;display:block}.ivr-flow-item-row span{color:var(--text-secondary);font-size:11px}.ivr-flow-item-meta{border-top:1px dashed var(--border-subtle);margin-top:8px;padding-top:8px}.ivr-sidebar-summary{gap:8px;margin-top:auto;display:grid}.ivr-sidebar-summary-card{padding:10px}.ivr-sidebar-summary-card.alt{background:color-mix(in srgb, var(--blue-dim) 45%, var(--bg-surface))}.ivr-sidebar-summary-card span{letter-spacing:.1em;text-transform:uppercase;color:var(--text-muted);font-size:10px;display:block}.ivr-sidebar-summary-card strong{margin:4px 0;font-size:12px;display:block}.ivr-sidebar-summary-card p{color:var(--text-secondary);font-size:11px}.ivr-editor-shell{flex-direction:column;gap:10px;padding:10px;display:flex}.ivr-editor-topbar{border:1px solid var(--border-subtle);background:var(--bg-elevated);border-radius:12px;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:14px;padding:10px 12px;display:flex}.ivr-editor-breadcrumb{color:var(--text-muted);letter-spacing:.1em;text-transform:uppercase;margin-bottom:4px;font-size:10px}.ivr-editor-title-row{align-items:center;gap:10px;display:flex}.ivr-editor-name{border:1px solid var(--border-default);background:var(--bg-surface);color:var(--text-primary);border-radius:8px;min-width:240px;padding:8px 10px;font-size:15px;font-weight:600}.ivr-publication-pill{border:1px solid var(--border-default);background:var(--bg-surface);color:var(--text-secondary);border-radius:999px;align-items:center;gap:6px;padding:6px 10px;font-size:11px;font-weight:600;display:inline-flex}.ivr-publication-pill svg{width:11px;height:11px}.ivr-publication-pill.is-live{border-color:color-mix(in srgb, var(--green) 35%, var(--border-default));background:color-mix(in srgb, var(--green-dim) 80%, var(--bg-surface));color:var(--green)}.ivr-publication-pill.is-draft{border-color:color-mix(in srgb, var(--amber) 35%, var(--border-default));background:color-mix(in srgb, var(--amber-dim) 80%, var(--bg-surface));color:var(--amber)}.ivr-editor-actions{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.ivr-version-chip{border:1px solid var(--border-default);background:var(--bg-surface);color:var(--text-secondary);border-radius:8px;align-items:center;gap:6px;padding:8px 10px;font-size:11px;font-weight:600;display:inline-flex}.ivr-version-chip svg,.ivr-editor-actions .btn svg{width:13px;height:13px}.ivr-hero-strip{border:1px solid var(--border-subtle);background:radial-gradient(circle at 92% -6%, color-mix(in srgb, var(--brand-dim) 70%, transparent), transparent 45%), linear-gradient(130deg, var(--bg-elevated), color-mix(in srgb, var(--bg-overlay) 70%, transparent));border-radius:12px;flex-wrap:wrap;justify-content:space-between;align-items:flex-start;gap:10px;padding:12px 14px;display:flex}.ivr-hero-kicker{letter-spacing:.12em;text-transform:uppercase;color:var(--text-muted);margin-bottom:4px;font-size:10px;display:block}.ivr-hero-copy h2{margin-bottom:4px;font-size:14px;font-weight:600}.ivr-hero-copy p{color:var(--text-secondary);font-size:12px}.ivr-hero-stats{grid-template-columns:repeat(3,minmax(110px,1fr));gap:8px;display:grid}.ivr-hero-stats>div{border:1px solid var(--border-subtle);background:color-mix(in srgb, var(--bg-surface) 85%, transparent);border-radius:10px;padding:8px}.ivr-hero-stats span{color:var(--text-muted);text-transform:uppercase;letter-spacing:.08em;font-size:10px;display:block}.ivr-hero-stats strong{margin-top:3px;font-size:12px;display:block}.ivr-canvas-layout{grid-template-columns:260px 1fr 292px;gap:10px;min-height:650px;display:grid}.ivr-library-panel,.ivr-inspector-panel{flex-direction:column;gap:10px;padding:10px;display:flex}.ivr-panel-head{border-bottom:1px solid var(--border-subtle);padding-bottom:8px}.ivr-panel-head.compact{border-bottom:0;padding-bottom:0}.ivr-panel-kicker{text-transform:uppercase;letter-spacing:.12em;color:var(--text-muted);margin-bottom:2px;font-size:10px;display:block}.ivr-panel-head strong{font-size:13px}.ivr-library-sections{flex-direction:column;gap:8px;padding-right:2px;display:flex;overflow-y:auto}.ivr-library-section{border:1px solid var(--border-subtle);background:var(--bg-elevated);border-radius:10px;padding:8px}.ivr-library-title{text-transform:uppercase;letter-spacing:.12em;color:var(--text-muted);margin-bottom:6px;font-size:10px;display:block}.ivr-library-item{width:100%;color:var(--text-primary);text-align:left;cursor:pointer;background:0 0;border:1px solid #0000;border-radius:8px;align-items:center;gap:8px;padding:7px;display:flex}.ivr-library-item:hover{border-color:var(--brand-border);background:var(--bg-surface)}.ivr-library-icon{background:var(--node-tone);width:26px;height:26px;color:var(--node-accent);border-radius:8px;flex-shrink:0;justify-content:center;align-items:center;display:inline-flex}.ivr-library-icon svg{width:14px;height:14px}.ivr-library-item strong{font-size:12px;display:block}.ivr-library-item small{color:var(--text-secondary);font-size:10px;display:block}.ivr-canvas-panel{flex-direction:column;display:flex;overflow:hidden}.ivr-canvas-toolbar{border-bottom:1px solid var(--border-subtle);justify-content:space-between;align-items:center;gap:8px;padding:8px 10px;display:flex}.ivr-toolbar-group{align-items:center;gap:8px;display:flex}.ivr-toolbar-group.actions{margin-left:auto}.ivr-toolbar-badge{border:1px solid var(--brand-border);color:var(--brand);background:var(--brand-dim);text-transform:uppercase;letter-spacing:.1em;border-radius:999px;padding:4px 8px;font-size:10px;font-weight:700}.ivr-toolbar-label{color:var(--text-secondary);font-size:11px}.ivr-tool-btn{border:1px solid var(--border-default);background:var(--bg-elevated);color:var(--text-primary);cursor:pointer;border-radius:6px;width:28px;height:28px;font-size:16px}.ivr-zoom-indicator{color:var(--text-secondary);text-align:center;min-width:38px;font-size:11px}.ivr-canvas-stage-wrap{background:linear-gradient(var(--grid-line) 1px, transparent 1px), linear-gradient(90deg, var(--grid-line) 1px, transparent 1px);background-size:28px 28px;flex:1;overflow:auto}.ivr-canvas-stage{width:1240px;height:720px;position:relative}.ivr-canvas-connections{pointer-events:none;position:absolute;inset:0}.ivr-canvas-connections path{fill:none;stroke:color-mix(in srgb, var(--brand) 25%, var(--border-strong));stroke-width:2px;stroke-dasharray:4 3}.ivr-canvas-connections text{fill:var(--text-secondary);text-anchor:middle;font-size:10px}.ivr-node-card{border:1px solid color-mix(in srgb, var(--node-accent) 35%, var(--border-default));background:linear-gradient(155deg, var(--bg-surface), color-mix(in srgb, var(--node-tone) 45%, var(--bg-surface)));width:196px;min-height:104px;color:var(--text-primary);text-align:left;cursor:pointer;border-radius:12px;padding:9px;position:absolute;box-shadow:0 8px 20px #0000002e}.ivr-node-card:hover{transform:translateY(-1px)}.ivr-node-card.is-active{border-color:var(--node-accent);box-shadow:0 0 0 2px color-mix(in srgb, var(--node-accent) 35%, transparent), 0 10px 24px #00000040}.ivr-node-card-tag{border:1px solid color-mix(in srgb, var(--node-accent) 35%, var(--border-default));background:var(--node-tone);color:var(--node-accent);text-transform:uppercase;letter-spacing:.08em;border-radius:999px;margin-bottom:7px;padding:2px 7px;font-size:10px;font-weight:700;display:inline-flex}.ivr-node-card strong{margin-bottom:2px;font-size:12px;display:block}.ivr-node-card span{color:var(--text-secondary);font-size:11px;display:block}.ivr-node-card em{color:var(--text-muted);margin-top:6px;font-size:10px;font-style:normal;display:block}.ivr-node-card-options{color:var(--brand);margin-top:6px;font-size:10px}.ivr-minimap{border:1px solid var(--border-default);background:color-mix(in srgb, var(--bg-base) 72%, transparent);-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);border-radius:10px;width:160px;padding:7px;position:absolute;bottom:12px;right:14px}.ivr-minimap-title{color:var(--text-muted);text-transform:uppercase;letter-spacing:.08em;margin-bottom:6px;font-size:10px}.ivr-minimap-view{border:1px solid var(--border-subtle);background:var(--bg-surface);border-radius:8px;height:90px;position:relative}.ivr-minimap-node{background:var(--node-accent);opacity:.72;border-radius:999px;width:7px;height:7px;position:absolute;transform:translate(-50%,-50%)}.ivr-minimap-node.is-active{opacity:1;width:10px;height:10px;box-shadow:0 0 0 2px color-mix(in srgb, var(--node-accent) 35%, transparent)}.ivr-inspector-panel{overflow-y:auto}.ivr-inspector-card{background:linear-gradient(150deg, var(--bg-surface), color-mix(in srgb, var(--node-tone) 35%, var(--bg-surface)));padding:10px}.ivr-inspector-header{border-bottom:1px dashed var(--border-subtle);margin-bottom:8px;padding-bottom:8px}.ivr-inspector-type{border:1px solid color-mix(in srgb, var(--node-accent) 35%, var(--border-default));background:var(--node-tone);color:var(--node-accent);border-radius:999px;margin-bottom:6px;padding:2px 8px;font-size:10px;display:inline-flex}.ivr-inspector-header strong{margin-bottom:2px;font-size:13px;display:block}.ivr-inspector-header p{color:var(--text-secondary);font-size:11px}.ivr-key-value-list{gap:6px;display:grid}.ivr-key-value-item{border:1px solid var(--border-subtle);background:color-mix(in srgb, var(--bg-elevated) 82%, transparent);border-radius:8px;padding:7px 8px}.ivr-key-value-item span{color:var(--text-muted);text-transform:uppercase;letter-spacing:.08em;font-size:10px;display:block}.ivr-key-value-item strong{margin-top:3px;font-size:12px;display:block}.ivr-option-list{flex-wrap:wrap;gap:6px;margin-top:8px;display:flex}.ivr-option-chip{border:1px solid var(--brand-border);background:var(--brand-dim);color:var(--brand);border-radius:999px;padding:4px 8px;font-size:10px;font-weight:600}.ivr-simulator-card{flex-direction:column;gap:8px;padding:10px;display:flex}.ivr-simulator-display{border:1px solid var(--border-default);background:var(--bg-elevated);color:var(--text-primary);font-family:var(--font-mono);letter-spacing:.08em;border-radius:8px;min-height:42px;padding:10px;font-size:14px}.ivr-simulator-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:6px;display:grid}.ivr-dtmf-key{border:1px solid var(--border-default);background:var(--bg-elevated);color:var(--text-primary);cursor:pointer;height:34px;font-family:var(--font-mono);border-radius:8px;font-size:14px;font-weight:700}.ivr-dtmf-key:hover{border-color:var(--brand-border);color:var(--brand)}.ivr-publishing-card{gap:8px;padding:10px;display:grid}.ivr-publishing-row{justify-content:space-between;align-items:center;gap:8px;display:flex}.ivr-publishing-row span{color:var(--text-secondary);font-size:11px}.ivr-publishing-row strong{color:var(--text-primary);font-size:11px}@media (width<=1480px){.ivr-canvas-layout{grid-template-columns:240px 1fr 272px}.ivr-canvas-stage{width:1160px}}@media (width<=1240px){.ivr-workspace-shell{grid-template-columns:1fr}.ivr-flow-sidebar{order:2}.ivr-canvas-layout{grid-template-columns:1fr}.ivr-library-panel,.ivr-inspector-panel{min-height:auto}}.agent-shell{color:#e6edf3;font-family:var(--font-ui);-webkit-font-smoothing:antialiased;background:#0d1117;grid-template-rows:52px 1fr 44px;font-size:13.5px;line-height:1.5}.agent-shell button,.agent-shell input,.agent-shell textarea{font-family:inherit}.agent-shell>.nr.agent-rail{pointer-events:auto;z-index:2;flex-shrink:0;grid-area:1/1/3;align-self:stretch;min-width:56px;visibility:visible!important;opacity:1!important;width:56px!important;display:flex!important}.agent-shell .agent-footer{z-index:3;background:var(--bg-surface);border-top:1px solid var(--border-subtle);color:var(--text-secondary);grid-area:3/1/auto/-1;position:relative}.agent-shell>.nr .nr-item{border-radius:8px;width:38px;height:38px}.agent-shell>.nr .nr-item svg{width:18px;height:18px}.agent-shell .agent-topbar{background:var(--bg-surface);border-bottom:1px solid var(--border-subtle);z-index:40;gap:10px;height:52px;padding:0 16px}.agent-shell .at-agent-id{border-right:1px solid var(--border-subtle);align-items:center;gap:11px;margin-right:2px;padding-right:14px;display:flex}.agent-shell .at-agent-name{color:var(--text-primary);font-size:13.5px;font-weight:600;line-height:1.2}.agent-shell .at-agent-ext-inline{color:var(--blue);font-size:11.5px;font-weight:500}.agent-shell .at-agent-sub{color:var(--text-secondary);font-size:11.5px}.agent-shell .at-agent-av{background:var(--brand-dim);color:var(--blue);border-color:#58a6ff4d}.agent-shell .at-pause-btn{background:var(--bg-elevated);border-color:var(--border-default);color:var(--text-secondary)}.agent-shell .at-pause-btn:hover{background:var(--bg-overlay);color:var(--text-primary)}.agent-shell .camp-pill-lbl{color:var(--text-muted)}.agent-shell .camp-badge{background:var(--brand)}.agent-shell .camp-dd-title{letter-spacing:.07em}.agent-shell .dial-field{background:var(--bg-elevated);border:1px solid var(--border-default);border-radius:6px;min-width:210px;height:30px}.agent-shell .dial-field:focus-within{border-color:var(--brand);min-width:240px;box-shadow:none}.agent-shell .dial-input:focus,.agent-shell .dial-input:focus-visible,.agent-shell .ix-search-input:focus,.agent-shell .ix-search-input:focus-visible{box-shadow:none;outline:none}.agent-shell .dial-input{color:var(--text-primary);font-size:12.5px;font-family:var(--font-mono);letter-spacing:.03em;background:0 0}.agent-shell .dial-input::placeholder{color:var(--text-muted);font-family:var(--font-ui);letter-spacing:0}.agent-shell .dial-field-search{color:var(--text-muted)}.agent-shell .dial-icon-btn{color:var(--text-secondary)}.agent-shell .dial-icon-btn:hover,.agent-shell .dial-icon-btn.on{color:var(--text-primary);background:var(--bg-overlay)}.agent-shell .dial-call-btn{background:var(--green)}.agent-shell .camp-pill,.agent-shell .agent-status-chip{background:var(--bg-elevated);border:1px solid var(--border-default);color:var(--text-secondary);border-radius:6px;height:30px;padding:0 10px;font-size:12px}.agent-shell .camp-pill:hover,.agent-shell .agent-status-chip:hover{background:var(--bg-overlay)}.agent-shell .camp-dropdown{z-index:140;background:#161b22;border:1px solid #30363d;border-radius:14px;top:calc(100% + 10px);box-shadow:0 18px 44px #00000075,0 0 0 1px #ffffff08}.agent-shell .agent-status-chip .asc-dot{width:7px;height:7px}.agent-shell .cc-btn.rec .cc-rec-dot{order:-1}.agent-shell .agent-workspace{background:#0d1117}.agent-shell .agent-inbox{background:var(--bg-surface);border-right:1px solid var(--border-subtle);width:296px;min-width:296px}.agent-shell .agent-inbox.mini{width:64px;min-width:64px}.agent-shell .ix-search-wrap{background:var(--bg-base)}.agent-shell .ix-item.active{background:var(--bg-elevated)}.agent-shell .ix-unread{border-color:var(--bg-surface)}.agent-shell .ix-item.active .ix-unread,.agent-shell .ix-item.active .ix-active-dot{border-color:var(--bg-elevated)}.agent-shell .ix-empty{color:#8b949e}.agent-shell .conv-panel{background:#0d1117;border-right:1px solid #21262d}.agent-shell .call-hero{background:#161b22;border-bottom:1px solid #21262d;padding:10px 16px 8px}.agent-shell .call-name{color:#e6edf3;font-size:22px}.agent-shell .call-meta{color:#8b949e;font-size:12.5px;font-family:var(--font-ui)}.agent-shell .call-timer{color:#3fb950;font-size:28px;font-weight:500}.agent-shell .call-toggle-drawer{color:#8b949e}.agent-shell .call-toggle-drawer:hover{color:#e6edf3;background:#1c2128}.agent-shell .ai-strip{background:#bc8cff0a;border-bottom:1px solid #bc8cff1f;height:32px;padding:0 16px}.agent-shell .ai-badge{color:#bc8cff;letter-spacing:.04em;text-transform:uppercase;font-size:10.5px}.agent-shell .ai-hint{color:#8b949e;font-size:11.5px}.agent-shell .call-controls{border-bottom:1px solid #21262d;padding:8px 16px}.agent-shell .cc-btn{color:#8b949e;background:#161b22;border:1px solid #21262d;border-radius:8px;flex-direction:row;min-width:auto;height:auto;padding:8px 14px;font-size:12px;font-weight:500}.agent-shell .cc-btn:hover{color:#e6edf3;background:#1c2128;border-color:#30363d}.agent-shell .cc-btn.on{color:#2f81f7;background:#2f81f714;border-color:#2f81f766}.agent-shell .cc-btn.rec,.agent-shell .cc-btn.rec.on{color:#f85149;background:#f8514914;border-color:#f851494d}.agent-shell .cc-hangup{color:#fff;background:#f85149;border-color:#f85149;min-width:64px}.agent-shell .cc-hangup:hover{background:#de4a43;border-color:#de4a43}.agent-shell .conv-body-grid{grid-template-columns:1fr 280px}.agent-shell .conv-left{border-right:1px solid #21262d}.agent-shell .conv-right{flex-direction:column;width:280px;min-width:280px;display:flex}.agent-shell.intel-hidden .conv-body-grid{grid-template-columns:1fr}.agent-shell.intel-hidden .conv-left{border-right:none}.agent-shell.intel-hidden .conv-right{display:none}.agent-shell .cptl{padding:16px}.agent-shell .cptl-hd{color:#484f58;letter-spacing:.07em;font-size:9.5px}.agent-shell .cptl-line{background:#21262d}.agent-shell .cptl-text{color:#8b949e;font-size:11.5px}.agent-shell .cptl-time{color:#484f58;font-size:10px}.agent-shell .cptl-title{color:#e6edf3;font-size:12.5px;font-weight:500;line-height:1.3}.agent-shell .cptl-note{background:var(--amber-dim);border:1px solid #d2992259;border-radius:8px;margin:10px 16px 12px;padding:10px 12px}.agent-shell .cptl-note-lbl{letter-spacing:.1em;text-transform:uppercase;color:var(--amber);margin-bottom:4px;font-size:9.5px;font-weight:700}.agent-shell .cptl-note-text{color:var(--text-secondary);font-size:11.5px;font-style:italic;line-height:1.5}.agent-shell .intel-panel-hd{letter-spacing:.1em;text-transform:uppercase;color:var(--purple);align-items:center;gap:6px;padding:12px 14px 8px;font-size:9.5px;font-weight:600;display:flex}.agent-shell .intel-action-pill,.agent-shell .intel-pill,.agent-shell .intel-kb-lbl,.agent-shell .intel-kb-doc,.agent-shell .intel-insert-btn{font-size:11.5px}.agent-shell .client-overview{border-bottom:1px solid #21262d;flex-direction:column;gap:10px;padding:12px 14px;display:flex}.agent-shell .co-metric-lbl{letter-spacing:.07em;text-transform:uppercase;color:#484f58;margin-bottom:3px;font-size:9.5px;font-weight:600;display:block}.agent-shell .co-metric-val{color:#e6edf3;font-size:12px;font-weight:600}.agent-shell .co-metric-val--green{color:var(--green)}.agent-shell .co-metric-val--amber{color:var(--amber)}.agent-shell .co-metric-sub{color:#8b949e;font-weight:500}.agent-shell .co-crm-link{background:var(--brand-dim);width:100%;height:32px;color:var(--brand);font-size:11.5px;font-weight:600;font-family:var(--font-ui);cursor:pointer;border:1px solid #2f81f759;border-radius:6px;justify-content:center;align-items:center;gap:6px;margin-top:4px;transition:background .12s,border-color .12s;display:flex}.agent-shell .co-crm-link:hover{border-color:var(--brand);background:#2f81f72e}.agent-shell .client-badge--muted{background:var(--bg-elevated);color:var(--text-secondary);border:1px solid var(--border-subtle)}.agent-shell .ixh-title{letter-spacing:.07em;text-transform:uppercase;font-size:9.5px}.agent-shell .agent-notif-slide{padding:16px}.agent-shell .agent-notif-card{background:var(--identity-dim);border:1px solid var(--identity);border-radius:8px;padding:10px 14px}.agent-shell .agent-notif-card-title{color:var(--identity);margin-bottom:4px;font-size:11px;font-weight:600}.agent-shell .agent-notif-card-body{color:var(--text-primary);font-size:12.5px}.agent-shell .agent-notif-card-time{color:var(--text-muted);font-size:10.5px;font-family:var(--font-mono);margin-top:4px}.agent-shell .agent-notif-empty{color:var(--text-muted);text-align:center;padding:20px 0;font-size:12.5px}.agent-shell .voice-composer,.agent-shell .chat-composer{background:#0d1117;border-top:1px solid #21262d}.agent-shell .vc-hd,.agent-shell .chat-toolbar{color:#8b949e}.agent-shell .vc-textarea,.agent-shell .chat-textarea{color:#e6edf3;background:#161b22;border:1px solid #21262d}.agent-shell .vc-textarea:focus,.agent-shell .chat-textarea:focus{border-color:#2f81f773;box-shadow:0 0 0 3px #2f81f71f}.agent-shell .client-drawer{background:#0d1117;border-left:1px solid #21262d;width:304px;min-width:304px}.agent-shell .client-drawer.hidden{border-left:none;width:0;min-width:0}.agent-shell .cd-tabs{background:#0d1117;border-bottom:1px solid #21262d}.agent-shell .cd-tab{color:#8b949e;height:40px;font-size:11.5px}.agent-shell .vc-hd,.agent-shell .vc-autosave{font-size:11.5px}.agent-shell .vc-textarea,.agent-shell .chat-textarea{font-size:13.5px;line-height:1.5}.agent-shell .vc-textarea::placeholder,.agent-shell .chat-textarea::placeholder,.agent-shell .cn-textarea::placeholder{color:var(--text-muted)}.agent-shell .cn-textarea{font-size:13.5px;line-height:1.5}.agent-shell .af-lbl{letter-spacing:.06em;font-size:9.5px}.agent-shell .af-val{font-size:12px}.agent-shell .af-dialer-lbl{font-size:10.5px}.agent-shell .af-dialer-leads{font-size:12px}.agent-shell .conv-ready-text{color:var(--text-secondary);font-size:12.5px}.agent-shell .cd-tab.active{color:#2f81f7;border-bottom-color:#2f81f7}.agent-shell .cd-tab:hover:not(.active){color:#e6edf3}.agent-shell .client-hd-compact,.agent-shell .client-info-section,.agent-shell .quick-actions,.agent-shell .ix-history,.agent-shell .call-note{border-bottom:1px solid #21262d}.agent-shell .client-name,.agent-shell .ci-value,.agent-shell .ixh-title,.agent-shell .cn-title{color:#e6edf3}.agent-shell .client-company,.agent-shell .ci-label,.agent-shell .ixh-date,.agent-shell .ixh-text,.agent-shell .ixh-dur,.agent-shell .cn-save-state{color:#8b949e}.agent-shell .quick-action,.agent-shell .cn-acw-btn{color:#8b949e;background:#161b22;border:1px solid #21262d}.agent-shell .quick-action:hover,.agent-shell .cn-acw-btn:hover{color:#e6edf3;background:#1c2128;border-color:#30363d}.agent-shell .cn-textarea{color:#e6edf3;background:#161b22;border:1px solid #21262d}.agent-shell .cn-textarea:focus{border-color:#2f81f773;box-shadow:0 0 0 3px #2f81f71f}.agent-shell .af-lbl{color:var(--text-muted);font-size:9.5px}.agent-shell .af-val{color:var(--text-primary);font-size:12px}.agent-shell .af-div{background:var(--border-default)}[data-theme=light] .agent-shell{background:var(--bg-base);color:var(--text-primary)}[data-theme=light] .agent-shell .agent-topbar,[data-theme=light] .agent-shell .call-hero,[data-theme=light] .agent-shell .agent-footer{background:var(--bg-surface);border-color:var(--border-subtle)}[data-theme=light] .agent-shell .agent-workspace,[data-theme=light] .agent-shell .conv-panel,[data-theme=light] .agent-shell .voice-composer,[data-theme=light] .agent-shell .chat-composer,[data-theme=light] .agent-shell .client-drawer,[data-theme=light] .agent-shell .cd-tabs{background:var(--bg-base);border-color:var(--border-subtle)}[data-theme=light] .agent-shell .at-agent-id,[data-theme=light] .agent-shell .ix-hd,[data-theme=light] .agent-shell .ix-search-row,[data-theme=light] .agent-shell .ix-item,[data-theme=light] .agent-shell .ix-mini-item,[data-theme=light] .agent-shell .call-controls,[data-theme=light] .agent-shell .client-hd-compact,[data-theme=light] .agent-shell .client-info-section,[data-theme=light] .agent-shell .quick-actions,[data-theme=light] .agent-shell .ix-history,[data-theme=light] .agent-shell .call-note,[data-theme=light] .agent-shell .agent-footer{border-color:var(--border-subtle)}[data-theme=light] .agent-shell .cptl-line{background-color:var(--border-subtle)}[data-theme=light] .agent-shell .at-agent-name,[data-theme=light] .agent-shell .ix-name,[data-theme=light] .agent-shell .call-name,[data-theme=light] .agent-shell .client-name,[data-theme=light] .agent-shell .ci-value,[data-theme=light] .agent-shell .ixh-title,[data-theme=light] .agent-shell .cn-title,[data-theme=light] .agent-shell .af-val{color:var(--text-primary)}[data-theme=light] .agent-shell .ix-sub,[data-theme=light] .agent-shell .ix-empty,[data-theme=light] .agent-shell .call-meta,[data-theme=light] .agent-shell .ai-hint,[data-theme=light] .agent-shell .vc-hd,[data-theme=light] .agent-shell .chat-toolbar,[data-theme=light] .agent-shell .client-company,[data-theme=light] .agent-shell .ci-label,[data-theme=light] .agent-shell .ixh-date,[data-theme=light] .agent-shell .ixh-text,[data-theme=light] .agent-shell .ixh-dur,[data-theme=light] .agent-shell .cn-save-state,[data-theme=light] .agent-shell .af-lbl{color:var(--text-secondary)}[data-theme=light] .agent-shell .ix-count,[data-theme=light] .agent-shell .ix-time,[data-theme=light] .agent-shell .cptl-hd,[data-theme=light] .agent-shell .cptl-time,[data-theme=light] .agent-shell .ix-search-input::placeholder{color:var(--text-muted)}[data-theme=light] .agent-shell .ix-title{color:var(--text-primary)}[data-theme=light] .agent-shell .dial-field,[data-theme=light] .agent-shell .camp-pill,[data-theme=light] .agent-shell .agent-status-chip,[data-theme=light] .agent-shell .at-pause-btn,[data-theme=light] .agent-shell .cc-btn,[data-theme=light] .agent-shell .quick-action,[data-theme=light] .agent-shell .cn-acw-btn,[data-theme=light] .agent-shell .vc-textarea,[data-theme=light] .agent-shell .chat-textarea,[data-theme=light] .agent-shell .cn-textarea,[data-theme=light] .agent-shell .camp-dropdown{background:var(--bg-surface);border-color:var(--border-default);color:var(--text-secondary)}[data-theme=light] .agent-shell .dial-input,[data-theme=light] .agent-shell .ix-search-input{color:var(--text-primary);background:0 0}[data-theme=light] .agent-shell .vc-textarea,[data-theme=light] .agent-shell .chat-textarea,[data-theme=light] .agent-shell .cn-textarea{color:var(--text-primary)}[data-theme=light] .agent-shell .at-pause-btn:hover{background:var(--bg-elevated);color:var(--text-primary)}[data-theme=light] .agent-shell .at-agent-ext-inline{color:var(--blue)}[data-theme=light] .agent-shell .at-agent-av{background:var(--brand-dim);color:var(--blue)}[data-theme=light] .agent-shell .camp-pill-lbl{color:var(--text-muted)}[data-theme=light] .agent-shell .camp-badge{background:var(--brand);color:#fff}[data-theme=light] .agent-shell .dial-field-search,[data-theme=light] .agent-shell .dial-clear{color:var(--text-muted)}[data-theme=light] .agent-shell .dial-clear:hover{color:var(--text-primary)}[data-theme=light] .agent-shell .dial-input::placeholder{color:var(--text-muted)}[data-theme=light] .agent-shell .dial-icon-btn,[data-theme=light] .agent-shell .ix-collapse-btn,[data-theme=light] .agent-shell .call-toggle-drawer,[data-theme=light] .agent-shell .cd-tab{color:var(--text-secondary)}[data-theme=light] .agent-shell .dial-icon-btn:hover,[data-theme=light] .agent-shell .dial-icon-btn.on,[data-theme=light] .agent-shell .ix-collapse-btn:hover,[data-theme=light] .agent-shell .call-toggle-drawer:hover,[data-theme=light] .agent-shell .cc-btn:hover,[data-theme=light] .agent-shell .quick-action:hover,[data-theme=light] .agent-shell .cn-acw-btn:hover,[data-theme=light] .agent-shell .cd-tab:hover:not(.active),[data-theme=light] .agent-shell .ix-item:hover,[data-theme=light] .agent-shell .ix-mini-item:hover{background:var(--bg-elevated)}[data-theme=light] .agent-shell .ix-item.active{background:var(--brand-dim)}[data-theme=light] .agent-shell .ix-item.active:before{background:var(--brand)}[data-theme=light] .agent-shell .ix-unread{border-color:var(--bg-surface);color:#fff}[data-theme=light] .agent-shell .ix-item.active .ix-unread,[data-theme=light] .agent-shell .ix-item.active .ix-active-dot{border-color:var(--brand-dim)}[data-theme=light] .agent-shell .ix-active-dot{border-color:var(--bg-surface)}[data-theme=light] .agent-shell .ix-status--active{color:var(--green)}[data-theme=light] .agent-shell .ix-status--pending{color:var(--brand)}[data-theme=light] .agent-shell .ix-status--missed{color:var(--red)}[data-theme=light] .agent-shell .ix-status--ended{color:var(--text-muted)}[data-theme=light] .agent-shell .agent-inbox{background:var(--bg-surface);border-right-color:var(--border-subtle)}[data-theme=light] .agent-shell .ix-search-wrap{background:var(--bg-base);border-color:var(--border-subtle)}[data-theme=light] .agent-shell .ix-search-wrap:focus-within{border-color:var(--brand);box-shadow:none}[data-theme=light] .agent-shell .camp-pill:hover,[data-theme=light] .agent-shell .agent-status-chip:hover{background:var(--bg-elevated)}[data-theme=light] .agent-shell .dial-field:focus-within{border-color:var(--brand);box-shadow:none}[data-theme=light] .agent-shell .vc-textarea:focus,[data-theme=light] .agent-shell .chat-textarea:focus,[data-theme=light] .agent-shell .cn-textarea:focus{border-color:var(--brand);box-shadow:0 0 0 3px var(--brand-dim)}[data-theme=light] .agent-shell .ai-strip{background:#8250df0d;border-bottom-color:#8250df29}[data-theme=light] .agent-shell .ai-badge{color:var(--violet)}[data-theme=light] .agent-shell .cptl-text{color:var(--text-secondary)}[data-theme=light] .agent-shell .cd-tab.active,[data-theme=light] .agent-shell .cc-btn.on{color:var(--brand);border-bottom-color:var(--brand);border-color:var(--brand-border);background:var(--brand-dim)}[data-theme=light] .agent-shell .cc-btn.rec,[data-theme=light] .agent-shell .cc-btn.rec.on{background:var(--red-dim);color:var(--red);border-color:#cf222e40}[data-theme=light] .agent-shell .cc-hangup{background:var(--red);border-color:var(--red);color:#fff}[data-theme=light] .agent-shell .cc-hangup:hover{color:#fff;background:#b62324;border-color:#b62324}